[Griff]

Last evening I removed EMC8 from my computer (XP home OS) and while it took it's time, it seemed
to do the job. I was removing it in order to install a new version of EMC today i.e. EMC10. When I booted up this morning I was greeted with the Blue Screen of death and that's where I am, there's no booting into any of the Safe modes and I don't know what the next step might be. EMC8 removal caused an error
0xoooooo7B (0xF7C78524, 0xC0000034, zeros in second pair) and I don't know how to get out of it. Can anyone help?........Pleeeaaaassseeee.

[Beerman]

Last evening I removed EMC8 from my computer (XP home OS) and while it took it's time, it seemed
to do the job. I was removing it in order to install a new version of EMC today i.e. EMC10. When I booted up this morning I was greeted with the Blue Screen of death and that's where I am, there's no booting into any of the Safe modes and I don't know what the next step might be. EMC8 removal caused an error
0xoooooo7B (0xF7C78524, 0xC0000034, zeros in second pair) and I don't know how to get out of it. Can anyone help?........Pleeeaaaassseeee.

I'm not sure I clearly understand what you've done already. Did you install 10 yet or did the BSOD occur after only removing v8?
Please post your system specs.

[Griff]

Last evening I removed EMC8 from my computer (XP home OS) and while it took it's time, it seemed
to do the job. I was removing it in order to install a new version of EMC today i.e. EMC10. When I booted up this morning I was greeted with the Blue Screen of death and that's where I am, there's no booting into any of the Safe modes and I don't know what the next step might be. EMC8 removal caused an error
0xoooooo7B (0xF7C78524, 0xC0000034, zeros in second pair) and I don't know how to get out of it. Can anyone help?........Pleeeaaaassseeee.

I have done nothing other than remove EMC8. This was a personal copy and not part of an install when I purchased the computer which is a Dell 8300, Pentium 4 at 2.80Ghz with 800Mhz FSB, 1 meg memory.

[grandpabruce]

I have done nothing other than remove EMC8. This was a personal copy and not part of an install when I purchased the computer which is a Dell 8300, Pentium 4 at 2.80Ghz with 800Mhz FSB, 1 meg memory.

How did you uninstall the software?

[Griff]

How did you uninstall the software?

I went to Start then Control Panel then Add or Remove Programs and then removed the program by clicking on Remove

Further to the above and perhaps help with solving this, I am an XP home user SP2 and Norton 360 runs on both my home computers. Additionally, I have found a Microsoft article ID #811408 which describes a STOP error 0x7b which results "after you remove Roxio Easy CD Creator 5 Platinum Edition" Could the
solution for that error be applied safely to my EMC8 problem?

This post has been edited by Griff: 01 January 2008 - 09:16 AM

[Griff]

Yes, I know I'm talking to myself but perhaps it might help someone else. I now know a great deal more about the registry than I ever wished to know, including installing a parallel XP Home Edition in a new Folder, using regedit etc. and protecting myself from destroying all. My last addition to my query was whether I could use a particular Microsoft Solution which was created to eliminate a problem with removing
Easy Creator 5, in the solving of my removal problem resulting from EMC8 removal. I can confirm to anyone else who would like to know that Microsoft article ID # 811408 will NOT help with a removal problem associated with EMC8.

Does anyone have any suggestions as to what forum might be helpful in deciphering the STOP error
0x0000007B (0xF7C78524, 0xC0000034,0x00000000,0x00000000)

Microsoft documents do not seem to provide a solution, but I do know that out there in the space where brainy folk hang out,
one of those brains can give me something to grab hold of and run with it. I'm obsessed with NOT having to to do a new install.