I killed the job and wanted to just create the .iso file so I could copy it using another software package. So I restarted EMC 9.1 and was just creating the .iso file. After 45 minutes, it gets to 26% and we watch it. Same thing. after 30 minutes it's still at 26% and the job is running, but cpu is 2%. It's late, so I take my grandson home, come back and lookup help items online. Can't find any solution, so I start the same job again and let it run all night!!! I get up this morning at 7:00 and look and the thing is setting on 26%! It is now 9:38 and it is still on 26%, job is running, cpu at 1 - 2%.
Has anyone run into this situation before??? I'm at wits end and Roxio help doesn't answer phones until 11:00am EST - I'm CST, so that's another 2+ hours!! I'd appreciate any suggestions. I'm not killing the job until I know what to do.
Thanks





