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Cannot find the burner

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#1 Kalamies



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Posted 01 January 2008 - 03:45 PM

After having no problems for a year or two, I now have a problem with burning CDs/DVDs.

Roxio Creator LE – Dell Edition cannot see the drive – the disc information page says “No drive detected”.

Roxio Media Experience says “No recordable device could be found”.

Windows Media Player 11 says “Connect a burner and restart the player”

When the problem occurred, and I found no solution, I installed DeepBurner and it works fine but is not as useful as Creator.

Windows can find the drive and read discs in the burner with no problem.

The likely culprit is the removal of Norton Ghost (because it was a pain) which occurred before DeepBurner was installed. Several other problems were created by the removal of Norton Ghost but they have been fixed.

I wonder if removing Norton Ghost caused a problem with Roxio’s DLA. When I right click on the burner in My Computer the drop down list contains no DLA items and Properties has no DLA tab. Do there programs need DLA in order to function? If so, how can I fix it?

My specs:
PC: Dell Dimension 5150/E510
P4 CPU 3.2GHz
1 GB of RAM
Windows XP Media Center SP2
I would appreciate any help with this problem.

#2 Brendon


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Posted 01 January 2008 - 08:04 PM


Creator doesn't need DLA because it uses a different burning engine.

However if the right-click doesn't bring up the things you expect, then this indicates that a part of the registry has been removed or damaged.
That Windows Media Player is complaining is another likely indication of damage.

Reinstalling, or cleanly uninstalling and then reinstalling Roxio Creator LE might fix the registry entries for Creator, but I don't think it will fix whatever Windows Media Player is suffering from. You may not have got all the repairs done yet.


Assorted computers in Windows XP, 7, and 10.

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#3 gts308



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Posted 09 January 2008 - 07:35 PM

angry.gif I have had a similar problem using media player 11. "No burner detected' I have two "WTF"
I had tried everything my burning software works fine but not with media player.

I also found CD's (Music) and DVD's would not auto play either, so after thinking about smashing my stupid Acer with a very big hammer I checked to see what had changed on my comp after the recent updates from MS.

Now here is the funny part....................

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name xxxx
System Manufacturer Acer
System Model Aspire E700
System Type X86-based PC
Processor x86 Family 6 Model 15 Stepping 6 GenuineIntel ~1862 Mhz
Processor x86 Family 6 Model 15 Stepping 6 GenuineIntel ~1862 Mhz
BIOS Version/Date Phoenix Technologies, LTD R01-A1, 29/09/2006
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale Australia
Hardware Abstraction Layer Version = "5.1.2600.2765 (xpsp.050928-1517)"
User Name xxxxxxxx
Time Zone Cen. Australia Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 554.67 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.37 GB
Page File C:\pagefile.sys

Im using XP media edition not Pro so I guess this was changed when a update like service pack 2 was installed even though I didnt know it was downloaded.

Anyway after hunting the net for answers I found a registry edit for XP (Enable auto play for Pro)

So I thought what the hell I installed it thinking it wont do anything and restarted my computer to my suprise my DVD's and CD's Auto played again and as a bonus Media Player 11 now sees the Burner.
Sounds like you have the same registry problems...give it a try.


#4 lynn98109


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Posted 09 January 2008 - 10:07 PM

All my computers have auto-play disabled.

Anyone trying to sneak malware in that way is going to have to have someone actually do something to start it.


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