Jump to content

Roxio Community

80004005 Error while encoding movie


  • Please log in to reply
15 replies to this topic

#1 Sembilan

Sembilan

    Newbie

  • Members
  • Pip
  • 3 posts

Posted 04 January 2008 - 11:39 AM

I am trying to burn a DVD using Roxio MyDVD9 on my Latitude D630 and keep receiving the following error:  80004005 Error while encoding movie.

I went to the Roxio website and a posting in one of the forums indicated that I needed an updated video driver.

So I went to www.nvidia.com to obtain an updated driver and was informed "Dell requires that you download the driver for your GPU from their support site."  Apparently this video driver has been customized for power and laptop events.

So I went to Dell downloaded the most recent video driver, installed and still have no luck (http://support.dell....6&fileid=234921)

I then uninstalled the video driver altogether and installed the video driver from a clean reboot running the default VGA driver.  Still no luck.

Just to make sure I went to Roxio to check for application updates and also ran Windows  update to make sure my machine was current with all patches.  I still receive the same error.

The application never gets to the video rendering stage, so I am fairly certain it is not my DVD burner.  Attempting to create a ISO file results in the same error, also indicating it is not a burner issue, but a driver issue.

My systems specs are the following:
XP Version 5.1.2600 Service Pack 2 Build 2600
Processor x86 Family 6 Model 15 Stepping 11 GenuineIntel ~2194 Mhz
Total Physical Memory 4,096.00 MB
Available Physical Memory 2.85 GB
Video driver: NVIDIA Quadro NVS 135M version 156.83

Any ideas or suggestions?  I really would like to get the kids holiday videos burned to CD and sent to family but am stuck.

Thanks!

#2 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 20,254 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 04 January 2008 - 11:54 AM

In VideoWave and MyDVD under tools options is the video rendering set for hardware or software? Try the software setting.

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#3 Sembilan

Sembilan

    Newbie

  • Members
  • Pip
  • 3 posts

Posted 04 January 2008 - 12:06 PM

QUOTE (cdanteek @ Jan 4 2008, 11:54 AM) <{POST_SNAPBACK}>
In VideoWave and MyDVD under tools options is the video rendering set for hardware or software? Try the software setting.

cd


Thanks for the suggestion.  I just changed from hardware rendering to software and receive the same error.  I also tried uninstalling MyDVD9 and re-installing and still no luck.  All I recieve is the same 800040005 error.

#4 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 20,254 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 04 January 2008 - 12:15 PM

QUOTE (Sembilan @ Jan 4 2008, 02:06 PM) <{POST_SNAPBACK}>
Thanks for the suggestion.  I just changed from hardware rendering to software and receive the same error.  I also tried uninstalling MyDVD9 and re-installing and still no luck.  All I recieve is the same 800040005 error.



Check this post...here.

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#5 Sembilan

Sembilan

    Newbie

  • Members
  • Pip
  • 3 posts

Posted 04 January 2008 - 12:45 PM

QUOTE (cdanteek @ Jan 4 2008, 12:15 PM) <{POST_SNAPBACK}>
Check this post...here.

cd


Unfortunately, the same error is returned.  On my old laptop, what would happen is the video files would render in a small window displaying the vidoe being rendered and an overall progress.  The application now just shows the following:




After about 10 seconds, I recieve this error:



#6 sknis

sknis

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 22,954 posts
  • Gender:Male

Posted 06 January 2008 - 06:42 AM

QUOTE (Sembilan @ Jan 4 2008, 02:45 PM) <{POST_SNAPBACK}>
Unfortunately, the same error is returned. On my old laptop, what would happen is the video files would render in a small window displaying the vidoe being rendered and an overall progress. The application now just shows the following:

After about 10 seconds, I recieve this error:

Perhaps there is something wrong in your production.  Did you do your editing in VideoWave?  If so, load the project and then select to output the video  to a mpg2 file.  If it hangs, it is because there is something in your project that the program doesn't like - music, transition timing, too short a segment, etc.  Note the time and look at what is going on at that time.

If it encodes, close VideoWave and open MyDVD, add that mpg2 file (with or without menus) and try again burning to an ISO file.  Oh, BTW turn off the normalize audio check box.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#7 Fishnmusicn

Fishnmusicn

    Rookie

  • Members
  • PipPip
  • 30 posts

Posted 13 February 2008 - 08:13 PM

QUOTE (sknis @ Jan 6 2008, 06:42 AM) <{POST_SNAPBACK}>
Perhaps there is something wrong in your production.  Did you do your editing in VideoWave?  If so, load the project and then select to output the video  to a mpg2 file.  If it hangs, it is because there is something in your project that the program doesn't like - music, transition timing, too short a segment, etc.  Note the time and look at what is going on at that time.

If it encodes, close VideoWave and open MyDVD, add that mpg2 file (with or without menus) and try again burning to an ISO file.  Oh, BTW turn off the normalize audio check box.


I have somewhat of the same problem. I've gone to your second step in My DVD 9 since I was able to create an MPEG 2 file -  its got a .dat on the end if that is the right file - when I try to import or add it - I either get something that says an "invalid project", or the file you are trying to use cannot be edited and will not be added - I never had a problem before burning an iso file or burning directly from my completed project which took longer, but worked. Doesn't make sense to me since it worked before...

Fishnmusicn

#8 myguggi

myguggi

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 18,380 posts
  • Gender:Male

Posted 13 February 2008 - 08:32 PM

QUOTE (Fishnmusicn @ Feb 13 2008, 11:13 PM) <{POST_SNAPBACK}>
I have somewhat of the same problem. I've gone to your second step in My DVD 9 since I was able to create an MPEG 2 file -  its got a .dat on the end if that is the right file - when I try to import or add it - I either get something that says an "invalid project", or the file you are trying to use cannot be edited and will not be added - I never had a problem before burning an iso file or burning directly from my completed project which took longer, but worked. Doesn't make sense to me since it worked before...

Fishnmusicn


You are adding the wrong file. If you output to a mpeg2 file then the extension has to be mpg. The dat file is part of the projects file set; the other project file part has the extension dmsm. The project files simply contain the instruction of your video project such as editing, transition as well as the list of source file. You can add the project file in myDVD but then you have to select the dmsm file not the dat file.

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset


#9 Fishnmusicn

Fishnmusicn

    Rookie

  • Members
  • PipPip
  • 30 posts

Posted 13 February 2008 - 09:28 PM

QUOTE (myguggi @ Feb 13 2008, 08:32 PM) <{POST_SNAPBACK}>
You are adding the wrong file. If you output to a mpeg2 file then the extension has to be mpg. The dat file is part of the projects file set; the other project file part has the extension dmsm. The project files simply contain the instruction of your video project such as editing, transition as well as the list of source file. You can add the project file in myDVD but then you have to select the dmsm file not the dat file.

I figured out a way around the Roxio issue temporarily. I found the MPG file (not the data file), and was able to burn it in Nero Vision Express. I would prefer to be able to create an ISO file from my project which would take less time to burn but at least this works. I had a feeling that the data file would not work for that purpose.

#10 myguggi

myguggi

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 18,380 posts
  • Gender:Male

Posted 13 February 2008 - 10:08 PM

QUOTE (Fishnmusicn @ Feb 14 2008, 12:28 AM) <{POST_SNAPBACK}>
I figured out a way around the Roxio issue temporarily. I found the MPG file (not the data file), and was able to burn it in Nero Vision Express. I would prefer to be able to create an ISO file from my project which would take less time to burn but at least this works. I had a feeling that the data file would not work for that purpose.


Have you tried the mpg file in Roxio to create the iso file?

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset


#11 Fishnmusicn

Fishnmusicn

    Rookie

  • Members
  • PipPip
  • 30 posts

Posted 14 February 2008 - 06:26 AM

QUOTE (myguggi @ Feb 13 2008, 10:08 PM) <{POST_SNAPBACK}>
Have you tried the mpg file in Roxio to create the iso file?

I will try again tonight and let you know...
Fishnmusicn

#12 Fishnmusicn

Fishnmusicn

    Rookie

  • Members
  • PipPip
  • 30 posts

Posted 15 February 2008 - 07:24 PM

QUOTE (Fishnmusicn @ Feb 14 2008, 06:26 AM) <{POST_SNAPBACK}>
I will try again tonight and let you know...
Fishnmusicn


I've been too busy at work to get at it last night. I just messed it with now in Roxio. I was assuming I'd go to My DVD Express like I did before to burn the ISO File. I'm able to find the Mpg file I want to convert in My Videos, but when I load it after clicking on New Movie as suggested in the help menu for DVD Express, I get a window that says "The file you are trying to use cannot be edited, and will not be added". Very frustrating - don't know why I can't just do it - I don't want to do any further editing - just burn an ISO image or burn to DVD. I am a novice, so bear with me - maybe its something simple I'm overlooking or have missed, but I haven't found it.

Fishnmusicn

#13 Fishnmusicn

Fishnmusicn

    Rookie

  • Members
  • PipPip
  • 30 posts

Posted 15 February 2008 - 07:47 PM

I thought I was just on to something in My DVD (not My DVD Express) when I was able to open what I wanted to burn and change the Menu style, etc to get it ready - but same old story when I clicked on burn to disc and then checked burn to disc and ISO - 80004005, #$^@, looks like I'll have to rely on VideoWave to create and Nero Vision Express to burn, and forget about the ISO for now...

#14 myguggi

myguggi

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 18,380 posts
  • Gender:Male

Posted 15 February 2008 - 09:00 PM

QUOTE (Fishnmusicn @ Feb 15 2008, 10:47 PM) <{POST_SNAPBACK}>
I thought I was just on to something in My DVD (not My DVD Express) when I was able to open what I wanted to burn and change the Menu style, etc to get it ready - but same old story when I clicked on burn to disc and then checked burn to disc and ISO - 80004005, #$^@, looks like I'll have to rely on VideoWave to create and Nero Vision Express to burn, and forget about the ISO for now...


When burning to iso make sure that "burn to disc" is unchecked. Also forget about using myDVD Express it causes all sorts of problems and has limitations.

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset


#15 wvmovies

wvmovies

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 11 July 2008 - 05:16 PM

angry.gif Why is it that apparently this is such a common issue with EMC9, yet there is no real fix?  I have been burning DVDs for the past year and a half with absolutely no problem at all; then all ofa sudden I getthe same error message and cannot burn DVDs any more.  It doesn't help trying to make an ISO file (doesn't work either), or any of the other suggestions that I have read.  I went out and bought a new graphics card, which was the suggestion of tech support (NVIDIA 6200)...  updated to the latest drivers, still no help.

Why if it worked all that time, and I didn't make ANY setting changes at all, does it no longer work?  Is there not any "patch" or product update that can fix this issue?

If not, does anyone have another program that they would suggest to create DVDs, that wouldn't suffer from the same issues?

I am just looking for a reliable way to make my DVDs.

Thanks for any insight.

#16 grandpabruce

grandpabruce

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 19,446 posts
  • Gender:Male

Posted 11 July 2008 - 05:52 PM

QUOTE (wvmovies @ Jul 11 2008, 08:16 PM) <{POST_SNAPBACK}>
angry.gif Why is it that apparently this is such a common issue with EMC9, yet there is no real fix?  I have been burning DVDs for the past year and a half with absolutely no problem at all; then all ofa sudden I getthe same error message and cannot burn DVDs any more.  It doesn't help trying to make an ISO file (doesn't work either), or any of the other suggestions that I have read.  I went out and bought a new graphics card, which was the suggestion of tech support (NVIDIA 6200)...  updated to the latest drivers, still no help.

Why if it worked all that time, and I didn't make ANY setting changes at all, does it no longer work?  Is there not any "patch" or product update that can fix this issue?

If not, does anyone have another program that they would suggest to create DVDs, that wouldn't suffer from the same issues?

I am just looking for a reliable way to make my DVDs.

Thanks for any insight.


The bolded text above, says it all.  You need to try to figure what you did to cause it not to work anymore.  There is no Roxio patch for something that you said worked.

It could be software that you added, a Windows update, or most anything.  It's hard to say.  It could even be your burner going belly up, bad media, or too fast burn speed.

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users