Problems logging in

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Problems logging in

#1 marlinsinger

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Posted 10 January 2008 - 12:48 PM

Anyone else have problems logging in after the update. I had to go through the forgot password process and reset my password to get in. Was not giving me a password error, just would not log in.

This post has been edited by marlinsinger: 10 January 2008 - 12:49 PM

Marlin

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#2 videoKid

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Posted 10 January 2008 - 12:53 PM

Yep, I experienced the same issue. Even the "forgot username/password" did not work for me; I did not get an email at all from Roxio. So this is a new account I am using.

#3 cdanteek

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Posted 10 January 2008 - 01:12 PM

QUOTE (marlinsinger @ Jan 10 2008, 02:48 PM) <{POST_SNAPBACK}>

Anyone else have problems logging in after the update. I had to go through the forgot password process and reset my password to get in. Was not giving me a password error, just would not log in.

Marlin, in XP IE 6 I had to use the password change email and logon through that, then go to sitemap at bottom of page, then to the Discussion Board. It still showed login at the top of the Board page, but clicking on it changed to log out. IE continues to error and crash on the Board. Strange at the top of IE 6 it still says Powered by Invision Power Board. I deleted the bookmark, cache, and history!

FireFox works with ' NO ' problemo....

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#4 marlinsinger

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Posted 10 January 2008 - 01:22 PM

QUOTE (cdanteek @ Jan 10 2008, 05:12 PM) <{POST_SNAPBACK}>

I had the crashes at work with IE6, and no log in. At home here is where I had to do the forgot password process, and that was Firefox.

Just tried IE 7. Will not log in. Just keeps coming back asking for the password. No login error.

Glad I normally use Firefox. Can't use it at work though.

#5 Beerman

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Posted 10 January 2008 - 01:34 PM

Even with FF, I'm getting reports of loops when trying to log in. Clearing cache and cookies haven't appeared to help some either.
IE7 won't work for me either.

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#6 Ijar

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Posted 10 January 2008 - 02:53 PM

QUOTE (Beerman @ Jan 10 2008, 01:34 PM) <{POST_SNAPBACK}>

Even with FF, I'm getting reports of loops when trying to log in. Clearing cache and cookies haven't appeared to help some either.
IE7 won't work for me either.

Did not work for me either..
Been on to chat..did not help much..
Seems to be very slow..uploads

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#7 lynn98109

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Posted 10 January 2008 - 03:50 PM

From the last time there was an "improvement", I don't dare logoff.

Firefox (which I rarely use) is getting in ok. IE 6 keeps having to close down.

From last time - after not using IE 6 on Roxio on this computer, the problem went away after 30 days. However, the other computer, not having any recent cookies, never did have a problem.

Lynn

#8 golinux

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Posted 10 January 2008 - 04:13 PM

My cookies are still working fine on all my Linux boxes. Haven't been on XP in a while.

Not impressed with the cartoony icons and gradients of the upgrade.

#9 cdanteek

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Posted 11 January 2008 - 06:07 AM

QUOTE (Beerman @ Jan 10 2008, 03:34 PM) <{POST_SNAPBACK}>

Even with FF, I'm getting reports of loops when trying to log in. Clearing cache and cookies haven't appeared to help some either.
IE7 won't work for me either.

The connection has timed out

The server at forums.support.roxio.com is taking too long to respond

* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

cd

#10 Beerman

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Posted 11 January 2008 - 06:12 AM

Things seem a bit better this morning but I'm sure by 7 pm tonight, we'll all be having trouble again if they can't fix it before then.
There is someone with Invision working with John to get this fixed but as of yet, there is no time table given for when they expect things to be back to normal.

#11 lynn98109

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Posted 11 January 2008 - 07:03 AM

The fastest way would be to re-define normal.

However, I'm having much better luck this morning with IE 6.

Lynn

#12 cdanteek

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Posted 11 January 2008 - 07:18 AM

QUOTE (lynn98109 @ Jan 11 2008, 09:03 AM) <{POST_SNAPBACK}>

The fastest way would be to re-define normal.

However, I'm having much better luck this morning with IE 6.

Lynn

IE 6 had no problem uploading this image to web-space with IE 6!

#13 Larry

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Posted 11 January 2008 - 07:23 AM

QUOTE (cdanteek @ Jan 11 2008, 09:18 AM) <{POST_SNAPBACK}>

IE 6 had no problem uploading this image to web-space with IE 6!

That's the same thing I see when opening topics or posts using IE 6. FireFox works fine tho (when the server isn't being slow to respond).

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#14 lynn98109

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Posted 11 January 2008 - 07:26 AM

IE 6 seems to work ok everywhere else.

I use FireFox only in emergencies ... and Roxio seems to be becoming defined as a long-term emergency

Lynn

#15 grandpabruce

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Posted 11 January 2008 - 08:10 AM

QUOTE (cdanteek @ Jan 11 2008, 09:18 AM) <{POST_SNAPBACK}>

IE 6 had no problem uploading this image to web-space with IE 6!

I just got that error twice, within a 1 minute period, while reading this thread.

IE6 works elsewhere.

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#16 Patty

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Posted 11 January 2008 - 10:42 AM

Can't use IE6 or MSN Explorer, finding it very irritating. Where is spell check.........

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#17 videoKid

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Posted 11 January 2008 - 10:45 AM

QUOTE (Patty @ Jan 11 2008, 10:42 AM) <{POST_SNAPBACK}>

Can't use IE6 or MSN Explorer, finding it very irritating. Where is spell check.........

What browser did you end up using?

#18 lynn98109

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Posted 11 January 2008 - 10:49 AM

On two occasions using IE 6, a few hours apart, I clicked on CD's picture of the error message, and when I clicked on the error-message-screen to close it, I got the error message full-size and for real.

Lynn

This post has been edited by lynn98109: 11 January 2008 - 10:49 AM

#19 grandpabruce

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Posted 11 January 2008 - 11:11 AM

QUOTE (videoKid @ Jan 11 2008, 12:45 PM) <{POST_SNAPBACK}>

What browser did you end up using?

I am using Firefox to browse these forums. IE6 crashes. Bad move by Roxio/Invision to have a server that doesn't support IE 6.

#20 cdanteek

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Posted 11 January 2008 - 11:14 AM

QUOTE (grandpabruce @ Jan 11 2008, 01:11 PM) <{POST_SNAPBACK}>

I am using Firefox to browse these forums. IE6 crashes. Bad move by Roxio/Invision to have a server that doesn't support IE 6.

Now you'll be telling folks to update to IE 7.....

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Roxio Community: Problems logging in - Roxio Community

Problems logging in

#1 marlinsinger

#2 videoKid

#3 cdanteek

#4 marlinsinger

#5 Beerman

#6 Ijar

#7 lynn98109

#8 golinux

#9 cdanteek

#10 Beerman

#11 lynn98109

#12 cdanteek

#13 Larry

#14 lynn98109

#15 grandpabruce

#16 Patty

#17 videoKid

#18 lynn98109

#19 grandpabruce

#20 cdanteek

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