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#1 coolpix41

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Posted 14 January 2008 - 07:18 AM

I cannot log in to my Roxio account and I cannot update Toast 8. My email and password are correct. Was not giving a password or email error, just would not log in. What is happen?

#2 lynn98109

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Posted 14 January 2008 - 07:26 AM

Server problems, which seem to be getting worse.

No idea when anything will be corrected sad.gif

Lynn

#3 sknis

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Posted 14 January 2008 - 09:57 AM

QUOTE (coolpix41 @ Jan 14 2008, 09:18 AM) <{POST_SNAPBACK}>
I cannot log in to my Roxio account and I cannot update Toast 8. My email and password are correct. Was not giving a password or email error, just would not log in. What is happen?


Try using the "forgot password link". You will get an e-mail.  Use the old password.  This worked for me and some others.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

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#4 cdanteek

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Posted 14 January 2008 - 10:04 AM

QUOTE (sknis @ Jan 14 2008, 11:57 AM) <{POST_SNAPBACK}>
Try using the "forgot password link". You will get an e-mail.  Use the old password.  This worked for me and some others.



Yes, that worked for me but I can only view the Forum Boards with Firefox. IE 6 still gives me this crash and burn....



cd


cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#5 grandpabruce

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Posted 14 January 2008 - 10:29 AM

It worked for me, too.  And, IE 6 doesn't work with these forums for me, either.  I too, use Firefox.
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#6 Ijar

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Posted 14 January 2008 - 10:57 AM

QUOTE (coolpix41 @ Jan 14 2008, 07:18 AM) <{POST_SNAPBACK}>
I cannot log in to my Roxio account and I cannot update Toast 8. My email and password are correct. Was not giving a password or email error, just would not log in. What is happen?

Go to Roxio My Account biggrin.gif
and log in...and it will come up with
the page where you should be logged in.. sad.gif
Click on Solutions at the top..
and click on Roxio Labs.....http://www.roxio.com/enu/solutions/roxiolabs/default.html
and then click on Forums..and hey Presto biggrin.gif
You are logged in....   tongue.gif
Try it... ninja.gif
It has worked for me..I am using IE7 and logging at home ninja.gif

O/S:Windows Vista Home Premium
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woof woof Posted Imagewoof woof
==
Yesterday is history...Tomorrow is a mystery...Today is a gift...That's why it's called the present.
Yesterday is where the past is always present

==
Hate bigheaded people who make fun of others...it's the meanest thing one could do.
Getting an answer is one thing, learning is another.
==

#7 Beerman

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Posted 14 January 2008 - 11:06 AM

The majority of problems with IE appears to be IE6 with many who use IE7 reporting no problems logging in.  
Another report I've gotten word of today is the 'server busy' message.  We need to continue to be patient and hope this is working correctly soon.
Paul
------
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#8 marlinsinger

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Posted 14 January 2008 - 12:01 PM

QUOTE (Ijar @ Jan 14 2008, 02:57 PM) <{POST_SNAPBACK}>
Go to Roxio My Account biggrin.gif
and log in...and it will come up with
the page where you should be logged in.. sad.gif
Click on Solutions at the top..
and click on Roxio Labs.....http://www.roxio.com/enu/solutions/roxiolabs/default.html
and then click on Forums..and hey Presto biggrin.gif
You are logged in....   tongue.gif
Try it... ninja.gif
It has worked for me..I am using IE7 and logging at home ninja.gif

Didn't work for me. Firefox at home is still the only browser I can use, Firefox, IE6 at work, and IE7 at home are still broke for me.
Marlin

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#9 Ijar

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Posted 14 January 2008 - 12:07 PM

QUOTE (marlinsinger @ Jan 14 2008, 12:01 PM) <{POST_SNAPBACK}>
Didn't work for me. Firefox at home is still the only browser I can use, Firefox, IE6 at work, and IE7 at home are still broke for me.

Sorry... sad.gif
I just tried it again..
and straight on..no probs.. cool.gif

O/S:Windows Vista Home Premium
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woof woof Posted Imagewoof woof
==
Yesterday is history...Tomorrow is a mystery...Today is a gift...That's why it's called the present.
Yesterday is where the past is always present

==
Hate bigheaded people who make fun of others...it's the meanest thing one could do.
Getting an answer is one thing, learning is another.
==

#10 videoKid

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Posted 14 January 2008 - 12:16 PM

Ijar,

When I read your post, the entire thing covers my 17 inch monitor. By the time I scroll past your post, IE is already on the verge of crashing. laugh.gif



#11 Brendon

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Posted 14 January 2008 - 01:57 PM

The system specs in your signature are meant to be a brief summary of the major parts of your system which might be a factor in using the software. They're not really intended to be a brag list, Ijar.

Can you shorten your sig. a bit? Taking three lines for your operating system and two for your CPU is a bit OTT when all the important things could fit in a couple of lines total.

Thank you,
Brendon
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7

I blame it all on Global Warming / Global Cooling / Global Staying the Same  [pick one]

#12 myguggi

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Posted 14 January 2008 - 02:12 PM

QUOTE (Ijar @ Jan 14 2008, 03:07 PM) <{POST_SNAPBACK}>
Sorry... sad.gif
I just tried it again..
and straight on..no probs.. cool.gif


Please don't center your posts on the page, you're not writing poetry rolleyes.gif

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#13 grandpabruce

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Posted 14 January 2008 - 02:17 PM

QUOTE (Ijar @ Jan 14 2008, 02:07 PM) <{POST_SNAPBACK}>
Sorry... sad.gif
I just tried it again..
and straight on..no probs.. cool.gif



You might want to stop posting with centered text.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#14 Ijar

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Posted 14 January 2008 - 02:19 PM

QUOTE (grandpabruce @ Jan 14 2008, 02:17 PM) <{POST_SNAPBACK}>
You might want to stop posting with centered text.

Point taken...
Ok will do
Sorry
sad.gif

Edited by Ijar, 14 January 2008 - 03:04 PM.

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woof woof Posted Imagewoof woof
==
Yesterday is history...Tomorrow is a mystery...Today is a gift...That's why it's called the present.
Yesterday is where the past is always present

==
Hate bigheaded people who make fun of others...it's the meanest thing one could do.
Getting an answer is one thing, learning is another.
==

#15 Ijar

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Posted 14 January 2008 - 03:06 PM

QUOTE (Brendon @ Jan 14 2008, 01:57 PM) <{POST_SNAPBACK}>
The system specs in your signature are meant to be a brief summary of the major parts of your system which might be a factor in using the software. They're not really intended to be a brag list, Ijar.

Can you shorten your sig. a bit? Taking three lines for your operating system and two for your CPU is a bit OTT when all the important things could fit in a couple of lines total.

Thank you,
Brendon

Sorry was not bragging...
Not at all
sad.gif
Can't do anything right...
Can I...

Edited by Ijar, 14 January 2008 - 03:08 PM.

O/S:Windows Vista Home Premium
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Laptop:
Windows 7 Home Premium
Roxio Creator 2012 Pro

woof woof Posted Imagewoof woof
==
Yesterday is history...Tomorrow is a mystery...Today is a gift...That's why it's called the present.
Yesterday is where the past is always present

==
Hate bigheaded people who make fun of others...it's the meanest thing one could do.
Getting an answer is one thing, learning is another.
==

#16 lynn98109

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Posted 14 January 2008 - 04:02 PM

QUOTE (Ijar @ Jan 14 2008, 03:06 PM) <{POST_SNAPBACK}>
Sorry was not bragging...
Not at all
sad.gif
Can't do anything right...
Can I...

Now you've cut it too short.  Take a look at how some of the others have their specs.

Here's what cdanteek has written:
QUOTE
CPU Intel P100
16 MB Ram
Graphics adapter ATI Ultra AX0 video card
SoundBlaster 8-bit
1-gig Western Digital 5400rpm IDE hard disk
Double-speed CD-ROM drive


(He says he still has the computer in question, but I don't think it's the one he uses for EMC 10.)

Lynn

#17 Brendon

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Posted 14 January 2008 - 04:16 PM

Thanks everyone for your good intentions, and to Ijar. I've sent a PM to Ijar to explain, so hopefully all will be well without further intervention.

Regards,
Brendon
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7

I blame it all on Global Warming / Global Cooling / Global Staying the Same  [pick one]




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