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Hi -
I've just installed a new download of BackOnTrackSuite 3, and restarted.
When I open the program, it is too large for the screen, and I can only see a few letters of the menu. I can't see a minimizer or window closing button. This is the same even when I use another screen resolution.
I'm using windows xp, screen resolution 800x600 32 bit.
Any help would be appreciated. I can't seem to open a web ticket on it.
Thanks,
Mark
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BOT3 not adapting to screen resolution
#2
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Posted 17 January 2008 - 05:28 AM
Chances are, since it uses the same Home App interface as their EMC 10 product, you need to set your screen resolution to be at least 1024 x 768. I don't see anything listed in the sys req for display properties for BOT, but that would be the first thing I would try.
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
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Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
#3
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Posted 17 January 2008 - 09:15 AM
Thanks, Larry.
That's the first thing I tried. It didn't work.
Mark
That's the first thing I tried. It didn't work.
Mark
QUOTE (Larry @ Jan 17 2008, 06:28 AM) <{POST_SNAPBACK}>
Chances are, since it uses the same Home App interface as their EMC 10 product, you need to set your screen resolution to be at least 1024 x 768. I don't see anything listed in the sys req for display properties for BOT, but that would be the first thing I would try.
#4
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Posted 29 January 2008 - 12:13 PM
QUOTE (Mark from Montana @ Jan 17 2008, 10:15 AM) <{POST_SNAPBACK}>
Thanks, Larry.
That's the first thing I tried. It didn't work.
Mark
That's the first thing I tried. It didn't work.
Mark
I was finally able to open a repair ticket, and this is where we ended up:
"Open Back on Track
Right click on Roxio BackOnTrack in your Taskbar and choose Maximize.
You will need to keep your resolution at or above 1024x768 in order to view the entire window."
This is simple & works. And it works with 800 x 600, which I prefer.
Mark
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