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Problems with Sony DVD players?


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#1 MJPrieger

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Posted 17 January 2008 - 03:55 PM

I'm just wondering, it seems like I've seen a lot of people having problems getting their Sony DVD players to read their EMC 9 burned discs--is there some underlying issue that anyone else has uncovered & I just haven't found on the discussion board?  My most recent DVD's read fine in our PC's but not in our Sony DVD player.  Haven't tried them in another brand because I don't have any others, but I'm taking them to my parents' house this weekend & will try them there.  

Can anyone point me to any additional info. on this?

#2 cdanteek

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Posted 17 January 2008 - 04:07 PM

QUOTE (MJPrieger @ Jan 17 2008, 05:55 PM) <{POST_SNAPBACK}>
I'm just wondering, it seems like I've seen a lot of people having problems getting their Sony DVD players to read their EMC 9 burned discs--is there some underlying issue that anyone else has uncovered & I just haven't found on the discussion board?  My most recent DVD's read fine in our PC's but not in our Sony DVD player.  Haven't tried them in another brand because I don't have any others, but I'm taking them to my parents' house this weekend & will try them there.  

Can anyone point me to any additional info. on this?



What program in EMC 9 are you making your DVD Video disc?

In EMC 9 Tools, use DVDInfo Pro to post the info from your disc. The info tab at top and then click the clip board and paste the info here. Looks like below...

Roxio DVDInfo Pro  
Media Information                            
Disc Regions are                                          1,2,3,4,5,6,7,8
Media code/Manufacturer ID                                       RITEKG05
Format Type                                                      UDF 1.02
Volume Name                                                         New
Application id                                                          
Implementation id                                              AHEAD Nero
Recording Date/Time (mm/dd/yyyy)                      11/ 5/2005 23:39:37
Format Capacity                                            4.36GB(4.68GB)
Book Type                                                           DVD-R
Media Type                                                          DVD-R
Manufacturer Rated Speed                                  8.0x  11080KBps
Available Write Descriptor                           CLV  8.0x  11080KBps
Available Write Descriptor                           CLV  6.0x   8310KBps
Available Write Descriptor                           CLV  4.0x   5540KBps
Write Strategy Speed                                        4.0x 5540KBps
2x Speed OPC beta                                                      08
2x Speed OPC power                                                     12
2x Write Strategy field 1                                     11 98 9A 80
2x Write Strategy field 2                               88 80 00 00 00 00
4x Speed OPC beta                                                      06
4x Speed OPC power                                                     18
4x Write Strategy field 1                                     0D 10 07 07
4x Write Strategy field 2                                     97 06 0C 0B
4x Write Strategy field 3                                     80 00 00 00
4x Speed OPC beta multi-pulse                                          04
4x Speed OPC power multi-pulse                                         1D
4x Write Strategy field 4                                     17 B8 88 75
4x Write Strategy field 5                               89 AC 98 81 00 10
4x Write Strategy field 6                                  00 00 D0 00 00
Data area starting sector                                          30000h
Data area end sector                                              22E21Fh
Linear Density                                                0.267um/bit
Track Density                                                0.74um/track
Number of Layers                                                        1
                                                                        
                           Complete Media Code                          
00000000 00 6C 00 00 01 40 C1 FD 9E D8 52 00 02 86 0E 11 .l...@....R.....
00000010 98 9A 80 00 03 52 49 54 45 4B 47 00 04 30 35 00 .....RITEKG..05.
00000020 00 00 00 00 05 88 80 00 00 00 02 00 06 08 12 11 ................

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#3 ogdens

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Posted 17 January 2008 - 04:36 PM

QUOTE (MJPrieger @ Jan 17 2008, 06:55 PM) <{POST_SNAPBACK}>
I'm just wondering, it seems like I've seen a lot of people having problems getting their Sony DVD players to read their EMC 9 burned discs--is there some underlying issue that anyone else has uncovered & I just haven't found on the discussion board?  My most recent DVD's read fine in our PC's but not in our Sony DVD player.  Haven't tried them in another brand because I don't have any others, but I'm taking them to my parents' house this weekend & will try them there.  

Can anyone point me to any additional info. on this?


On your way to your parents drop in a Electronics store and ask them to try your DVD in one of their players(make sure its not a Sony).

If it plays in your PC, the Roxio program has done its job.

Let us know how you make out.





#4 MJPrieger

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Posted 17 January 2008 - 04:44 PM

QUOTE (cdanteek @ Jan 17 2008, 04:07 PM) <{POST_SNAPBACK}>
What program in EMC 9 are you making your DVD Video disc?

In EMC 9 Tools, use DVDInfo Pro to post the info from your disc. The info tab at top and then click the clip board and paste the info here. Looks like below...

Roxio DVDInfo Pro  
Media Information                            
Disc Regions are                                          1,2,3,4,5,6,7,8
Media code/Manufacturer ID                                       RITEKG05
Format Type                                                      UDF 1.02
Volume Name                                                         New
Application id                                                          
Implementation id                                              AHEAD Nero
Recording Date/Time (mm/dd/yyyy)                      11/ 5/2005 23:39:37
Format Capacity                                            4.36GB(4.68GB)
Book Type                                                           DVD-R
Media Type                                                          DVD-R
Manufacturer Rated Speed                                  8.0x  11080KBps
Available Write Descriptor                           CLV  8.0x  11080KBps
Available Write Descriptor                           CLV  6.0x   8310KBps
Available Write Descriptor                           CLV  4.0x   5540KBps
Write Strategy Speed                                        4.0x 5540KBps
2x Speed OPC beta                                                      08
2x Speed OPC power                                                     12
2x Write Strategy field 1                                     11 98 9A 80
2x Write Strategy field 2                               88 80 00 00 00 00
4x Speed OPC beta                                                      06
4x Speed OPC power                                                     18
4x Write Strategy field 1                                     0D 10 07 07
4x Write Strategy field 2                                     97 06 0C 0B
4x Write Strategy field 3                                     80 00 00 00
4x Speed OPC beta multi-pulse                                          04
4x Speed OPC power multi-pulse                                         1D
4x Write Strategy field 4                                     17 B8 88 75
4x Write Strategy field 5                               89 AC 98 81 00 10
4x Write Strategy field 6                                  00 00 D0 00 00
Data area starting sector                                          30000h
Data area end sector                                              22E21Fh
Linear Density                                                0.267um/bit
Track Density                                                0.74um/track
Number of Layers                                                        1
                                                                        
                           Complete Media Code                          
00000000 00 6C 00 00 01 40 C1 FD 9E D8 52 00 02 86 0E 11 .l...@....R.....
00000010 98 9A 80 00 03 52 49 54 45 4B 47 00 04 30 35 00 .....RITEKG..05.
00000020 00 00 00 00 05 88 80 00 00 00 02 00 06 08 12 11 ................

cd


I hate to seem completely stupid, but I went to EMC 9 Tools, and there is no "DVD Info Pro."  The DVD Info. I can find won't let me post to clipboard. Any other way to get you the useful information?  Am I missing this DVD Info Pro because I did the update to 9.1?

Here's what I can tell you:  I created the DVD using MyDVD in EMC 9; burned to .iso, then used Disc Copier to burn to DVD-R (Verbatim).  Total playtime on the disc is about 1 hr. 15 minutes, there are 8 movies & I set up 2 sub-menus.  In the Sony player, it will play my "intro" movie, and sometimes can open the main menu, but after I play 1 movie, it chokes trying to return to main menu (I get a 00 13 error "disc is dirty").

#5 cdanteek

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Posted 17 January 2008 - 05:19 PM

QUOTE
I hate to seem completely stupid, but I went to EMC 9 Tools, and there is no "DVD Info Pro." The DVD Info. I can find won't let me post to clipboard.


Do you have DVDIfo Pro or not in the program?

I own Sony DVD Players and have no problem playing any disc that a disc quality tool says is fine!

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#6 MJPrieger

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Posted 17 January 2008 - 05:33 PM

QUOTE (cdanteek @ Jan 17 2008, 05:19 PM) <{POST_SNAPBACK}>
Do you have DVDIfo Pro or not in the program?

I own Sony DVD Players and have no problem playing any disc that a disc quality tool says is fine!

cd


I can't find "DVDInfo Pro" anywhere in EMC 9 Tools.  I did find a "Disc Information" section, but it only lists about 1/2 the information you had on your list, and I couldn't find any way to get it onto the clipboard (clicking did nothing, & I couldn't block it either).

Anyway, I think I found the problem, since I just did a new disc & it worked fine at first for all the movies, then came up with a "Disc is Dirty" error.  I think my DVD player needs cleaning, it's not a Roxio problem... will let you know if the cleaning works.

#7 cdanteek

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Posted 17 January 2008 - 05:41 PM

Excellent, pop the cover and use a Q-tip with isopropyl alcohol  to gently swab the laser. Slap her back together and away we go.

cd



cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#8 MJPrieger

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Posted 17 January 2008 - 08:32 PM

QUOTE (cdanteek @ Jan 17 2008, 05:41 PM) <{POST_SNAPBACK}>
Excellent, pop the cover and use a Q-tip with isopropyl alcohol  to gently swab the laser. Slap her back together and away we go.

cd


OK, I cleaned the player & now it seems to be working (ran my old burns without too much trouble).  So most of the problem appears to be my stupidity.

I do have an additional question, though: under Roxio Tools, Options, Data, there's an option for "Write-Once DVD Compatibility" to adjust either to "close" the disc or leave it open for further burning.  Does this option have any effect on DVD-R or is it only for other media?

Thanks much!

#9 Larry

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Posted 18 January 2008 - 06:54 AM

QUOTE (MJPrieger @ Jan 17 2008, 10:32 PM) <{POST_SNAPBACK}>
OK, I cleaned the player & now it seems to be working (ran my old burns without too much trouble).  So most of the problem appears to be my stupidity.

I do have an additional question, though: under Roxio Tools, Options, Data, there's an option for "Write-Once DVD Compatibility" to adjust either to "close" the disc or leave it open for further burning.  Does this option have any effect on DVD-R or is it only for other media?

Thanks much!
That has no effect on discs when burning video DVD's using MyDVD. It is only for making data discs from within the Home applications.

Also, just as a note, you will not find DVD Info Pro under the Tools section on the left side in the Home app. You either have to go the the Home are on the left, then select Applications and it should be listed on the right under utilities. Or, go to Start -> Programs -> Roxio 9 -> Tools and it should be listed there.
Larry
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#10 MJPrieger

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Posted 18 January 2008 - 06:40 PM

QUOTE (Larry @ Jan 18 2008, 06:54 AM) <{POST_SNAPBACK}>
That has no effect on discs when burning video DVD's using MyDVD. It is only for making data discs from within the Home applications.

Also, just as a note, you will not find DVD Info Pro under the Tools section on the left side in the Home app. You either have to go the the Home are on the left, then select Applications and it should be listed on the right under utilities. Or, go to Start -> Programs -> Roxio 9 -> Tools and it should be listed there.


Interesting... I just tried both directions you suggested & still don't have DVD Info Pro (not listed under utilities on the right side, not in "Tools" under Roxio 9).  I've noticed that my install looked completely different on my computer & my husband's computer--does it have different things based on whether I'm using Vista or not?  my husband's computer does not have Vista, mine does.  I haven't checked his to see if he has DVD Info Pro.  Seems like this is probably something I should have, but I'm not sure how to get it other than a complete reinstall?

#11 Brendon

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Posted 19 January 2008 - 04:46 AM

Hello,

If you do a search for DVDINFO*.EXE, that's the executable file. When you find it, make a desktop shortcut to it and you should be able to run it from there.

Alternatively you can get a free (ad-supported) version of DVDInfoPro from Nic's site at http://www.dvdinfopro.com/
That should save you having to do a complete reinstall.

Regards,
Brendon
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