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Registration Problems Anyone having registration problems?

#1 User is offline   dino248 

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Post icon  Posted 22 January 2008 - 06:18 AM

rolleyes.gif Is anyone else having problems getting products to register on Sonic/Roxio page?
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#2 User is offline   Ijar 

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Posted 22 January 2008 - 06:25 AM

QUOTE (dino248 @ Jan 22 2008, 06:18 AM) <{POST_SNAPBACK}>
rolleyes.gif Is anyone else having problems getting products to register on Sonic/Roxio page?

What is it that you are trying to register.
smile.gif
O/S:Windows Vista Home Premium
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#3 User is online   Beerman 

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Posted 22 January 2008 - 06:41 AM

QUOTE (dino248 @ Jan 22 2008, 08:18 AM) <{POST_SNAPBACK}>
rolleyes.gif Is anyone else having problems getting products to register on Sonic/Roxio page?

I'm not having any trouble getting into the product registration page and my account. Will it not let you register your product?
Paul
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#4 User is offline   dino248 

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Post icon  Posted 22 January 2008 - 07:39 AM

QUOTE (Ijar @ Jan 22 2008, 06:25 AM) <{POST_SNAPBACK}>
What is it that you are trying to register.
smile.gif



I am trying to register Digital Media prgram that came loaded on my HP computer. I can log in to my account, but I cannot get it to do anything with my registration number. I've tried in IE7 and Firefox to no avail.

I've even sent in a help request and the last time I looked it showed that "I" closed it on the same day I put it in. I didn't close it. So I've put in another to see what happens.
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#5 User is offline   dino248 

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Post icon  Posted 22 January 2008 - 07:43 AM

QUOTE (Ijar @ Jan 22 2008, 06:25 AM) <{POST_SNAPBACK}>
What is it that you are trying to register.
smile.gif


I put in the registration number and push "next". Nothing happens. Then I go to my account page and their is nothing listed. Should I just give up?

I'm not terribly impressed with the WebChat thingy either. It does nothing but act like a "help" link and spout out the basic answers to general problems. This is no "chat".
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#6 User is online   cdanteek 

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Posted 22 January 2008 - 07:54 AM

What browser are you using to access the site?

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...

Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...

BenQ 1640, 1650, 1655, Dell Qflix PLDS DX-20A6Q 6D14, LiteOn DH20A6S, NEC 3550, Pioneer BDR 205, Plextor 712, 716, Samsung SH-S203N, Samsung SH-S243N, Sony 800A, 810A, 810A-R

1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
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#7 User is offline   dino248 

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Posted 22 January 2008 - 08:09 AM

QUOTE (cdanteek @ Jan 22 2008, 07:54 AM) <{POST_SNAPBACK}>
What browser are you using to access the site?

cd


I've used both IE7 and Firefox.

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#8 User is online   cdanteek 

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Posted 22 January 2008 - 08:16 AM

"I am trying to register Digital Media prgram that came loaded on my HP computer"

Sorry, I missed that. If it's a OEM free from HP, you won't be able to register it!

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...

Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...

BenQ 1640, 1650, 1655, Dell Qflix PLDS DX-20A6Q 6D14, LiteOn DH20A6S, NEC 3550, Pioneer BDR 205, Plextor 712, 716, Samsung SH-S203N, Samsung SH-S243N, Sony 800A, 810A, 810A-R

1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
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#9 User is offline   dino248 

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Post icon  Posted 22 January 2008 - 10:36 AM

QUOTE (cdanteek @ Jan 22 2008, 08:16 AM) <{POST_SNAPBACK}>
"I am trying to register Digital Media prgram that came loaded on my HP computer"

Sorry, I missed that. If it's a OEM free from HP, you won't be able to register it!

cd


That bites.....Thanks anyway. It would be nice to find that info on the website.
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