16 replies to this topic

[PoorboyMz3]

Well I read most the posts and topics on this issue and still no luck,  I must say I'm for lack of a better word, I'm P***ED!  I spent 40$ on the pile of crap Easy CD and DVD burner, and it didn't burn Ac3 audio. O well 40$ wasted, so i spend 80 on EMC10 and now i get this error, I spent the last two days trying to figure this crap out.  Whats Roxios return policy, keep in mind I download this software.  I'm so @#$!#@$% #@$ mad right now, A HUGE waste of time and money!

Edited by PoorboyMz3, 02 February 2008 - 07:01 PM.

[grandpabruce]

Well I read most the posts and topics on this issue and still no luck,  I must say I'm for lack of a better word, I'm P***ED!  I spent 40$ on the pile of crap Easy CD and DVD burner, and it didn't burn Ac3 audio. O well 40$ wasted, so i spend 80 on EMC10 and now i get this error, I spent the last two days trying to figure this crap out.  Whats Roxios return policy, keep in mind I download this software.  I'm so @#$!#@$% #@$ mad right now, A HUGE waste of time and money!

You hijacked a thread, and it would appear that your problem has nothing to do with the thread to which you posted.  What is the problem you are having?

[PoorboyMz3]

You hijacked a thread, and it would appear that your problem has nothing to do with the thread to which you posted.  What is the problem you are having?

unspecified error [0x80004005]  While trying to burn Dvix to DVD happens as soon as a hit "burn"

Well I just got off the phone with dell, and apparently my video card is not DirectX 10x compatible.   Could that be my problem? If so, how can I correct it?

Edited by PoorboyMz3, 02 February 2008 - 09:35 PM.

[sknis]

unspecified error [0x80004005] While trying to burn Dvix to DVD happens as soon as a hit "burn"

Well I just got off the phone with dell, and apparently my video card is not DirectX 10x compatible. Could that be my problem? If so, how can I correct it?

Are you running Vista?

No DirectX 10 is not need to run EMC 10.

30 day $$ back.  Contact the site where you bought the software (possibly Digital River.

You probably have an update version of DirectX which doesn't work with EMC 9.  You may have the same problem.  Read this..

Edited by sknis, 04 February 2008 - 04:19 PM.

[PoorboyMz3]

Are you running Vista?

No DirectX is not need to run EMC 10.

30 day $$ back.  Contact the site where you bought the software (possibly Digital River.

You probably have an update version of DirectX which doesn't work with EMC 9.  You may have the same problem.  Read this..

I'm running Xp home 2003 servise pack 2.  I read in other threads this error is fixed by updating to DirectX 10x and updating ones video card drivers.

[sknis]

I'm running Xp home 2003 servise pack 2. I read in other threads this error is fixed by updating to DirectX 10x and updating ones video card drivers.

You probably misapplied the post.  Do you have a video card that is DirectX 10 compatible?  That will usually be a on a new computer running Vista.

You can try to update DirectX 9c.  That may help.  Go to Windows start, run, type in dxdiag, then click OK.  When the Window opens, the last line should tell you what version of DirectX is on your computer.  Update that from the MS web site.

While you are there, look at the display tab.  On  the left will be your video device information; on the right will be the driver version and date.  Post that here and we'll help find new drivers for you.

Post your computer specs also; does it meet the minimum requirements.  If not, perhaps you should be angry with yourself.  We are users so posting obscene language (which will be blocked) doesn't phase us.  Also since we do not work for Roxio/Sonic, threats of buying something else also doesn't phase us.

picnic.  

[PoorboyMz3]

You probably misapplied the post.  Do you have a video card that is DirectX 10 compatible?  That will usually be a on a new computer running Vista.

You can try to update DirectX 9c.  That may help.  Go to Windows start, run, type in dxdiag, then click OK.  When the Window opens, the last line should tell you what version of DirectX is on your computer.  Update that from the MS web site.

While you are there, look at the display tab.  On  the left will be your video device information; on the right will be the driver version and date.  Post that here and we'll help find new drivers for you.

Post your computer specs also; does it meet the minimum requirements.  If not, perhaps you should be angry with yourself.  We are users so posting obscene language (which will be blocked) doesn't phase us.  Also since we do not work for Roxio/Sonic, threats of buying something else also doesn't phase us.

picnic.

No my V-cards not DirectX 10 Compatible.  Im currently DirectX running 90.c.  I have as, stated earlyer and in my signature,  a Nvidia GeForce 6800 with intergrated RAMDAC at 256megs.

My main driver: nv4_disp.dll.
version: 6.14.0010.8430.  
WHQL Logo'd: Yes.
Mini VDD: nv4_mini.sys.
VDD: n/a
DDI version: 9 (or higher)

that should be everything.  any ideas?

[grandpabruce]

I'm running Xp home 2003 servise pack 2.  I read in other threads this error is fixed by updating to DirectX 10x and updating ones video card drivers.

DirectX 10 is for Vista, and for video cards that support it.  Whoever you talked to at Dell, has no clue about DirectX 10.

[sknis]

DirectX 10 is for Vista, and for video cards that support it. Whoever you talked to at Dell, has no clue about DirectX 10.

The way I read it, Dell didn't suggest DirectX10, the OP found that someone somewhere fixed a problem using that; perhaps in the Vista section of the forum.

To the OP, do not update your computer to DirectX 10. I doubt if you can but if you manage to, it would screw it up more than it already is.

Listen carefully, it sound like you are hung up on the video chip being the issue.  You do not have a video card, just a video chip.

1) Did you update DirectX 9c as I suggested? It may have been corrupted by something that was done.
2) The most recent driver for you card is here. It is dated April 2006. Update the driver.  You should do this regardless because that could have been corrupted.

I asked but you did not post the date of your video chip driver.

Now, did you look at the link? If so, I hope you noticed my typo. I meant to type DivX and not DirectX.

Edited by sknis, 04 February 2008 - 04:18 PM.

[PoorboyMz3]

Now, did you look at the link? If so, I hope you noticed my typo. I meant to type DivX and not DirectX.

  Huh, wat link?  Well the link you sent me was to update my driver, wich I did yesterday.  Do you mean i should update my DviX?  

p.s.  thanks for all the help~!     

[Jim_Hardin]

Well I read most the posts and topics on this issue and still no luck,  I must say I'm for lack of a better word, I'm P***ED!  I spent 40$ on the pile of crap Easy CD and DVD burner, and it didn't burn Ac3 audio. O well 40$ wasted, so i spend 80 on EMC10 and now i get this error, I spent the last two days trying to figure this crap out.  Whats Roxios return policy, keep in mind I download this software.  I'm so @#$!#@$% #@$ mad right now, A HUGE waste of time and money!

A really nice Rant, but you listed absolutely no details of you what your Problem is…

In your other thread it was recommended that you go to Dell's site to update the drivers for your video card. It does not appear that you have done that.

So far, you have bought two software packages, EMC 9 Red Box and now EMC 10.

Since neither has worked one has to look at what was common to both? That would be your Laptop!

[PoorboyMz3]

  Huh, wat link?  Well the link you sent me was to update my driver, wich I did yesterday.  Do you mean i should update my DviX?  

p.s.  thanks for all the help~!  

A moderator moved this post from a forum it did belong in specifying my problem. What can't any one read my signature?  And if i can run the newest games I think i should be able to run some DVD software... Some people can be so darn arrogant~! You cant understand why a person who spent over 100$ on software that doesn't work would be mad.   And yes my computer does meet ALL the system requirements, hell i double the RAM and processing power

System Requirements
Minimum System Requirements:
Windows Vista with 1.6 GHz Intel processor, 512 MB RAM---  N/a
Windows XP with 500 MHz processor or faster; 128 MB RAM ----2.0GHz;  1.0Gig sd ddr2
1 GB of free hard disk space for typical installation of all components---- 100gigs w/ 80 Free
1024x768, 16-bit color graphics card---32bit  
DirectX 9 or higher compatible sound card and graphics card --- YES
Windows Media Player 10 or higher-----YES
Microsoft Internet Explorer 6 or higher----7
DVD-ROM drive is required to install the software---DUH

unspecified error [0x80004005]



Ohh and I wronte the "#%#@$#@$", in the origional post. that wasn't forum corrected, thanks.

Edited by PoorboyMz3, 05 February 2008 - 07:46 AM.

[sknis]

A moderator moved this post from a forum it did belong in specifying my problem. What can't any one read my signature? And if i can run the newest games I think i should be able to run some DVD software... Some people can be so darn arrogant~! You cant understand why a person who spent over 100$ on software that doesn't work would be mad. And yes my computer does meet ALL the system requirements, hell i double the RAM and processing power

System Requirements
Minimum System Requirements:
Windows Vista with 1.6 GHz Intel processor, 512 MB RAM--- N/a
Windows XP with 500 MHz processor or faster; 128 MB RAM ----2.0GHz; 1.0Gig sd ddr2
1 GB of free hard disk space for typical installation of all components---- 100gigs w/ 80 Free
1024x768, 16-bit color graphics card---32bit
DirectX 9 or higher compatible sound card and graphics card --- YES
Windows Media Player 10 or higher-----YES
Microsoft Internet Explorer 6 or higher----7
DVD-ROM drive is required to install the software---DUH

unspecified error [0x80004005]



Ohh and I wronte the "#%#@$#@$", in the origional post. that wasn't forum corrected, thanks.

I believe that your original problem was with a DivX video file.  Correct?

DivX (link) is a compressed file format for video files.  DirectX is a Microsoft function that runs audio/video/gaming, etc.  You may have gotten them confused.  The person who talked to you at Dell should be strung up by his(her) thumbs.

Since you were having problems with DivX files, the link I was talking about was one that addressed the issue.  You must use the original DivX version for the software to work properly.  If you update DivX, it won't work.

This is the link I was talking about.  It is a link to a thread about having problems with DivX.

Post back if I misread the original problem.

[PoorboyMz3]

I believe that your original problem was with a DivX video file.  Correct?

DivX (link) is a compressed file format for video files.  DirectX is a Microsoft function that runs audio/video/gaming, etc.  You may have gotten them confused.  The person who talked to you at Dell should be strung up by his(her) thumbs.

Since you were having problems with DivX files, the link I was talking about was one that addressed the issue.  You must use the original DivX version for the software to work properly.  If you update DivX, it won't work.

This is the link I was talking about.  It is a link to a thread about having problems with DivX.

Post back if I misread the original problem.

You seem to understand my problem, but I never did update my DivX. The problem happens when try to burn a avi. files.  Could the files im trying to burn be bad?
  Perhapse I just need a patch?

[sknis]

You seem to understand my problem, but I never did update my DivX. The problem happens when try to burn a avi. files. Could the files im trying to burn be bad?
Perhapse I just need a patch?

Where did the avi file come from?  Where are you trying to burn it to?  Are you trying to make a DVD to play on a DVD player connected to your TV or something else?

It is always a possibility that the file could be bad or not possible to edit while still being able to play it on your computer.

Download and run Gspot.  It will tell you a lot about your video including if you have the right codec (code/decode) for it . After running the file, post what it says about the type, the codecs, etc.

[LAG]

wHICH VERSION OF INTERNET EXPLORER IS ON YOUR COMPUTER, AS I HAVE DISCOVERED THAT THE LATEST VERSION INTERNET EXPLORER 7 CAUSES MANY DIFFERENT ISSUES, I ROLLED BACK TO EXPLORER6 AND THOSE ISSUES ARE NO LONGER? WORTH A TRY..

[sknis]

wHICH VERSION OF INTERNET EXPLORER IS ON YOUR COMPUTER, AS I HAVE DISCOVERED THAT THE LATEST VERSION INTERNET EXPLORER 7 CAUSES MANY DIFFERENT ISSUES, I ROLLED BACK TO EXPLORER6 AND THOSE ISSUES ARE NO LONGER? WORTH A TRY..

LAG, Since EMC 10 was designed to be Vista compatible, it will work with IE 7.  EMC 9 has an update to make it compatible with IE 7.  Anything earlier (8 and lower) will not work with IE 7 or WMP 11 on the computer.

BTW, you posted to a thread that is almost a month old.  The OP never came back and told us if the problem was fixed.

In the future, unless you have a visual impairment, do not use all caps.