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Having Vista & Roxio Creator/ My Dvd 9.0 De Issues


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#1 Ken J

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Posted 03 February 2008 - 06:27 PM

Hi...I had the misfortune of purchasing a Dell Inspiron about 18 months ago... it had problems, and Dell replaced it TWICE...Finally in December I made them take the Inspiron back and issue me Dell Credit for the original purchase price...so I purchased a Dell XPS from them (not that thatwas a choice) anyway my problem is...I have 2 versions of Roxio Creator & My VD 9.0 DE.  one came from the Inspiron and the other from the XPS.... I am a putz and mixed them up...and no where on the disks does it indicate which one is the newest version..... One disk had part number  PN KW013, then I have a pair of disks (same title) that is PN 389 and a service kit disk that seems to go with it PN 390... which one is the newest?

Secondly I canot get my JVC DV Cam to "talk  to" my software... I am unable to copy onto my laptop what I have on video tape. I am trying to copy my daughters' plays onto dvd... HELP!!!!

Any advice suggestions or assisance would be greatly appreciated.... Thanks everyone

#2 ogdens

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Posted 03 February 2008 - 07:18 PM

QUOTE (Ken J @ Feb 3 2008, 09:27 PM) <{POST_SNAPBACK}>
Hi...I had the misfortune of purchasing a Dell Inspiron about 18 months ago... it had problems, and Dell replaced it TWICE...Finally in December I made them take the Inspiron back and issue me Dell Credit for the original purchase price...so I purchased a Dell XPS from them (not that thatwas a choice) anyway my problem is...I have 2 versions of Roxio Creator & My VD 9.0 DE.  one came from the Inspiron and the other from the XPS.... I am a putz and mixed them up...and no where on the disks does it indicate which one is the newest version..... One disk had part number  PN KW013, then I have a pair of disks (same title) that is PN 389 and a service kit disk that seems to go with it PN 390... which one is the newest?

Secondly I canot get my JVC DV Cam to "talk  to" my software... I am unable to copy onto my laptop what I have on video tape. I am trying to copy my daughters' plays onto dvd... HELP!!!!

Any advice suggestions or assisance would be greatly appreciated.... Thanks everyone


Check with Dell, it's THEIR oem software.






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