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Can't Recognize Default Recorder

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I'm using CD & DVD Creator 6 and I'm trying to burn to a DVD, as a Data CD. The Creator Classic is open, the folders and files selected, and it wont burn. I get the message that it is unable to recognize the device. I have selected the icon to change the Default Recorder and nothing begins. I have used the drive to burn regular CDs not but a few days prior.

 

I have Formated a DVD, nothing; warm-booted, nothing; cold-booted, nothing; checked a regular CD, nothing. One thing I haven't tried was seeing if another data DVD will Retreive but I would venture to guess if the regular CD opens, then a DVD will too. :unsure:

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I'm using CD & DVD Creator 6 and I'm trying to burn to a DVD, as a Data CD. The Creator Classic is open, the folders and files selected, and it wont burn. I get the message that it is unable to recognize the device. I have selected the icon to change the Default Recorder and nothing begins. I have used the drive to burn regular CDs not but a few days prior.

 

I have Formated a DVD, nothing; warm-booted, nothing; cold-booted, nothing; checked a regular CD, nothing. One thing I haven't tried was seeing if another data DVD will Retreive but I would venture to guess if the regular CD opens, then a DVD will too.

:unsure:

 

Have you tried using the built in burning capabilities of XP to burn a CD (just do a test on a small file using a RW)....this will at least prove whether your burner is ok.

 

Also what do you mean by "seeing if another data DVD will Retreive " ?.

 

 

Edited by ogdens

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If you have formatted the disc and are trying to use Creator Classic, you have confused two very different types of burning.

 

For Creator Classic, use a disc right out of the package or off the spindle - DO NOT FORMAT.

 

For Packet-Writing, which can be used for temporary things like moving files from one computer to another when the original is safely on the originating computer, you format the disc. After formatting, the disc cannot be used for anything other than whichever Packet-Writing program (Drag2Disc, DirectCD, Nero's InCD, Sonic's DLA, etc) formatted it - the programs are usually incompatible with each other and often with other Versions of the same program. The only exception is if it is a RW disc, and you erase the ENTIRE disc and start over. (BTW, RW media is not stable enough to do long-term backups of anything you want to KEEP.)

 

So if you formatted the DVD, it is no longer usable by Creator Classic.

 

Lynn

Edited by lynn98109

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So far the only thing working for sure is the CD laser, you have done nothing that will test the DVD Laser…

 

If CD's work it only means that CD's work and you cannot make the leap that it means the drive is OK.

 

It does appear to be a case where Classic is not recognizing the DVD drive to be sure there is a simple test.

 

In Classic under Tools there is a utility to test the drive. Run it and tell us what it says.

 

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So far the only thing working for sure is the CD laser, you have done nothing that will test the DVD Laser…

 

If CD's work it only means that CD's work and you cannot make the leap that it means the drive is OK.

 

It does appear to be a case where Classic is not recognizing the DVD drive to be sure there is a simple test.

 

In Classic under Tools there is a utility to test the drive. Run it and tell us what it says.

 

:unsure: Hello Jim,

 

I have run the Tools > System Tests... > Data Transfer Rate Test. I have that and an audio one. The Data one gave me: Small files 4x, Large files 35x, Read Speed 41x. It is a Plextor DVDR PX-760A, running Windows XP Home.

 

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If you have formatted the disc and are trying to use Creator Classic, you have confused two very different types of burning.

 

For Creator Classic, use a disc right out of the package or off the spindle - DO NOT FORMAT.

 

For Packet-Writing, which can be used for temporary things like moving files from one computer to another when the original is safely on the originating computer, you format the disc. After formatting, the disc cannot be used for anything other than whichever Packet-Writing program (Drag2Disc, DirectCD, Nero's InCD, Sonic's DLA, etc) formatted it - the programs are usually incompatible with each other and often with other Versions of the same program. The only exception is if it is a RW disc, and you erase the ENTIRE disc and start over. (BTW, RW media is not stable enough to do long-term backups of anything you want to KEEP.)

 

So if you formatted the DVD, it is no longer usable by Creator Classic.

 

Lynn

 

:unsure: Hello Lynn,

 

I have retried it by opening up Creator Classic and the existing Project, and nothing.

 

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Have you tried using the built in burning capabilities of XP to burn a CD (just do a test on a small file using a RW)....this will at least prove whether your burner is ok.

 

Also what do you mean by "seeing if another data DVD will Retreive " ?.

 

:rolleyes: Hello Ogdens,

 

I have used XP to burn a CD successfully.

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Read your manual, page 68 or this online manual, click here.

Self-test diagnostics: The PX-760 has a self-test diagnostic function

for easy troubleshooting.

 

cd

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I'm having the exact same problem with my ECDC 6. I've had this problem for a few months now and still can't fix it. I'm just using Power ISO to burn my DVDs (which works perfectly fine).

ECDC used to work fine on the same DVD burner on the same machine with the same OS. The next thing I know, ECDC 6 displays None under Default Recorder. I am not able to select my recorder anymore. I've tried clean installing ECDC 6 again to no avail. I've tested to see if my recorder was burning fine and it is. It shows no problems burning DVDs with PowerISO. Some advice is appreciated. I'd like to use Roxio again for creating DVDs.

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Read your manual, page 68 or this online manual, click here.

Self-test diagnostics: The PX-760 has a self-test diagnostic function

for easy troubleshooting.

 

cd

 

:unsure:

 

I downloaded the manual, read the section about the self test, ran the self test, everything went well but ran ECDC and it still doesn't recognize the drive.

 

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:unsure:

 

I downloaded the manual, read the section about the self test, ran the self test, everything went well but ran ECDC and it still doesn't recognize the drive.

 

 

"Went well" is that saying it passed? If so the drive is fine! Try #5 in my signature, reboot and see if the fix worked.

 

cd

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That's a very handy sig. you have there, cd.

 

post-208-1202446855.gif

 

 

Thank you, Far South + EAST.... :)

 

cd

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"Went well" is that saying it passed? If so the drive is fine! Try #5 in my signature, reboot and see if the fix worked.

 

cd

 

Yes it - I gather it did, the drive "accepted" the disk, whirled, the light blinked green then orange (in quick succession) and then ejected. It, by their description, passed the test.

 

I downloaded #5 before but I never rebo :mellow: oted directly after, I did shutdown and restarted the next morning, still not showing. I will run #5 and reboot directly after and let you know.

 

Thank you for your assistance. I will repost in a bit.

 

Bumblepot

 

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Read your manual, page 68 or this online manual, click here.

Self-test diagnostics: The PX-760 has a self-test diagnostic function

for easy troubleshooting.

 

cd

 

I just ran the app. and rebooted, and nothing. Argh!

 

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I just ran the app. and rebooted, and nothing. Argh!

 

 

Bumblepot, just so there is no misunderstanding the steps below. Alot more to it than,

 

Yes it - I gather it did, the drive "accepted" the disk, whirled, the light blinked green then orange (in quick succession) and then ejected. It, by their description, passed the test.

 

Now is this what you did below??

 

Using the PX-760SA Self-Test Diagnostics

The PX-760SA drive contains a set of self-test diagnostics that can help

isolate trouble and determine if a problem is in the drive or elsewhere.

NOTE: Using the self-test diagnostics requires opening the computer and

adding a jumper to the rear panel of the drive. If you’re are not

comfortable with opening your PC and adding a jumper, you may want to

let someone with more experience handle this aspect of troubleshooting

for you.

To perform the tests you’ll need:

• Tools to remove the computer’s cover

• A jumper (supplied)

• A blank piece of Plextor-recommended DVD+R, DVD-R, or CD-R

media. (See page 78 or visit our web site.) The self-test will write to

this media, so you won’t be able to use this disc again.

This tests three functions of the drive: writing at maximum speed,

continuous playback at maximum speed, and random access.

To perform the self-test:

1. Turn the computer’s power OFF, unplug it from its power source,

and open the computer to gain access to the rear of the PX-760SA

drive. Typically, this involves loosening or removing several screws

on the back panel of your computer and sliding off the cover. (See

Figure 21 for an example.)

CAUTION: Before you attempt to open your computer be sure to

properly ground yourself by wearing an anti-static wristband. This will

help prevent static damage to your computer system.

You should be able to see the back of the PX-760SA drive connected

to the SATA cable and power connector. There are two cable

connections to the drive: the left-hand connection is a 15-pin SATA

power cable. The right-hand connection is a 7-pin SATA interface

cable.

NOTE: You may have to remove the drive from the computer to

perform the next two steps.

Section 5. Maintenance and Troubleshooting

PX-760 Installation and Users Manual 69

2. Hold the SATA interface cable (the right-hand cable) at its

connection to the PX-760SA drive. Carefully remove the SATA

cable from the drive by pulling the cable gently rearward. Leave the

SATA power cable attached to the drive.

3. Note the self-test/DMA jumper at the rear of the PX-760SA. If no

jumper is installed, place a jumper across the two pins.

Figure 39: Add the PX-760SA self-test/DMA jumper to

enable the self-test diagnostics

4. If you removed the drive for access to the cable and self-test/DMA

jumper, slide it back into the computer and reconnect the power

cable to the drive. (Do not connect the SATA interface cable.)

5. Replace the computer’s cover and re-connect the computer’s power

cord to the power source.

CAUTION: Turning on the computer power without first replacing the

cover can be dangerous to the computer’s components and also to

you. Be aware of the danger of electric shock and do not touch any

components inside the computer.

6. While pressing the PX-760SA’s eject button, turn the computer

power on. The drive’s LED indicator blinks green, then amber, and

the tray ejects.

7. Insert a blank Plextor-recommended DVD±R or CD-R disc. Be sure

to use only media of the type recommended by Plextor.

􀂉 If the LED indicator blinks amber three times, the loaded disc is

not a blank DVD±R or CD-R disc. Remove the disc and insert a

blank, Plextor-recommended DVD±R or CD-R disc.

8. The drive begins the diagnostic routine. Upon completion of the

diagnostic, you see the results:

􀂉 If there was no problem, the disc is ejected automatically.

􀂉 If there was a problem, the disc is not ejected, and you see the

LED indicator blink green:

One green blink indicates a write or read error.

Two green blinks indicate an initialization error.

Three green blinks indicate the disc is not blank or cannot be

detected properly.

9. If the disc was not ejected automatically, press the eject button to

eject the disc.

10. Turn off the computer power.

11. Reset the self-test/DMA jumper at the rear of the PX-760SA to its

original setting as noted in Step 3 above.

12. Reconnect the SATA interface cable to the PX-760SA drive. If you

removed the drive to gain access to the cable or jumpers, replace the

drive in the computer. Then replace the computer cover.

If you discover a problem with the PX-760SA drive, do not attempt to

service the drive yourself. Contact us to get an RMA number and take

steps to return the drive to Plextor. See “Returns” on page 91 for details.

 

Read these two post at the top of the V6 forum.

 

Pinned: Drive Support for new model drives John at Roxio

 

Pinned: Version Confusion

Here is some clarification John at Roxio

 

cd

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"Went well" is that saying it passed? If so the drive is fine! Try #5 in my signature, reboot and see if the fix worked.

 

cd

 

cd,

Thanks for your advice. I've encountered a similar problem over the weekend with Roxio not recognising either my D drive or external E drive. I tried number 5 on your list and it worked. Many thanks.

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cd,

Thanks for your advice. I've encountered a similar problem over the weekend with Roxio not recognising either my D drive or external E drive. I tried number 5 on your list and it worked. Many thanks.

 

 

Someone did mention "That's a very handy sig. you have there" :)

 

cd

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