Jump to content

Roxio Community

Does Not Recognize Cd-r Or Cd-rw While Trying To Burn A Audio Cd


  • Please log in to reply
39 replies to this topic

#1 James333

James333

    Rookie

  • Members
  • PipPip
  • 22 posts

Posted 06 February 2008 - 08:10 PM

I just downloaded easy cd creator 10 and when i try to burn a audio cd it won't recognize any cd's.I know it must be something simple but can't seem to figure it out.Any help would be great thanx.jimi

#2 lynn98109

lynn98109

    Digital Master

  • Members
  • PipPipPipPipPip
  • 866 posts

Posted 07 February 2008 - 10:43 AM

What is the id string of your drive? (If using WinXP, right-click on 'MyComputer' > properties > hardware > Device Manager > click on the DVD/CD-ROM icon to expand, and copy the id string for the burner exactly, lower case and upper case as written, space for space.

Lynn

#3 James333

James333

    Rookie

  • Members
  • PipPip
  • 22 posts

Posted 07 February 2008 - 12:24 PM

QUOTE (lynn98109 @ Feb 7 2008, 11:43 AM) <{POST_SNAPBACK}>
What is the id string of your drive? (If using WinXP, right-click on 'MyComputer' > properties > hardware > Device Manager > click on the DVD/CD-ROM icon to expand, and copy the id string for the burner exactly, lower case and upper case as written, space for space.

Lynn

Thanx,I will do that and get it too you.

#4 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 20,254 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 07 February 2008 - 12:49 PM

QUOTE (James333 @ Feb 6 2008, 10:10 PM) <{POST_SNAPBACK}>
I just downloaded easy cd creator 10 and when i try to burn a audio cd it won't recognize any cd's.I know it must be something simple but can't seem to figure it out.Any help would be great thanx.jimi



Click here,  on # 4 or 5 in my signature, for what one applies.

cd

Edited by cdanteek, 07 February 2008 - 12:52 PM.

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#5 James333

James333

    Rookie

  • Members
  • PipPip
  • 22 posts

Posted 07 February 2008 - 05:20 PM

QUOTE (cdanteek @ Feb 7 2008, 01:49 PM) <{POST_SNAPBACK}>
Click here,  on # 4 or 5 in my signature, for what one applies.

cd

cdanteek,i tried the exe file and it didn't work.Do I need to reboot after this?I'm not getting any error messages so I didn't try the other one.Lynn here is the info you asked for.HL-DT-ST DVD+-RW GWA4164B
                           HL-DT-ST DVD-ROM GDR8164B
destination selection is HL-DT-ST DVDRW DL (E:)
no matter what type of disc i put in it still shows empty.
Thanx for the replies.

#6 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 20,254 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 07 February 2008 - 05:30 PM

QUOTE (James333 @ Feb 7 2008, 07:20 PM) <{POST_SNAPBACK}>
cdanteek,i tried the exe file and it didn't work.Do I need to reboot after this?I'm not getting any error messages so I didn't try the other one.Lynn here is the info you asked for.HL-DT-ST DVD+-RW GWA4164B
                           HL-DT-ST DVD-ROM GDR8164B
destination selection is HL-DT-ST DVDRW DL (E:)
no matter what type of disc i put in it still shows empty.
Thanx for the replies.



Do you mean "5.Click here  Drive Not Recognized By Roxio.http://images.roxio.com/en/support/pxengine3_00_58a.zip" if so, yes reboot!

Your drives were visible in windows, my computer and such?

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#7 James333

James333

    Rookie

  • Members
  • PipPip
  • 22 posts

Posted 07 February 2008 - 05:41 PM

QUOTE (cdanteek @ Feb 7 2008, 06:30 PM) <{POST_SNAPBACK}>
Do you mean "5.Click here  Drive Not Recognized By Roxio.http://images.roxio.com/en/support/pxengine3_00_58a.zip" if so, yes reboot!

Your drives were visible in windows, my computer and such?

cd

Yes #5 What do you mean by visible.Sorry i'm not that computer literate.

#8 lynn98109

lynn98109

    Digital Master

  • Members
  • PipPipPipPipPip
  • 866 posts

Posted 07 February 2008 - 05:49 PM

The HL-DT-ST DVD-ROM GDR8164B is a Read Only drive - will read CDs and DVDs.

For the HL-DT-ST DVD-ROM GDR8164B, see if this helps - http://www.cybertechhelp.com/forums/showthread.php?t=170136.

Lynn



#9 James333

James333

    Rookie

  • Members
  • PipPip
  • 22 posts

Posted 07 February 2008 - 06:29 PM

QUOTE (lynn98109 @ Feb 7 2008, 06:49 PM) <{POST_SNAPBACK}>
The HL-DT-ST DVD-ROM GDR8164B is a Read Only drive - will read CDs and DVDs.

For the HL-DT-ST DVD-ROM GDR8164B, see if this helps - http://www.cybertechhelp.com/forums/showthread.php?t=170136.

Lynn

I went to my computer,properties,hardware,device manager.dbl clicked on dvd/cd rom drives and disabled the dvd rw drive and then enabled it and it still doesn't work.

#10 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 20,254 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 07 February 2008 - 06:40 PM

QUOTE (James333 @ Feb 7 2008, 07:41 PM) <{POST_SNAPBACK}>
Yes #5 What do you mean by visible.Sorry i'm not that computer literate.


Did you reboot after #5?

When you open my computer or in device manager do you see the drive listed?

Your destination drive needs a # to identify it.

"HL-DT-ST DVDRW DL" Internal drive or external usb drive?

Why someone has you chasing your tail about a Rom drive!

cd


cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#11 James333

James333

    Rookie

  • Members
  • PipPip
  • 22 posts

Posted 07 February 2008 - 06:53 PM

QUOTE (cdanteek @ Feb 7 2008, 07:40 PM) <{POST_SNAPBACK}>
Did you reboot after #5?

When you open my computer or in device manager do you see the drive listed?

Your destination drive needs a # to identify it.

"HL-DT-ST DVDRW DL" Internal drive or external usb drive?

Why someone has you chasing your tail about a Rom drive!

cd

Yes i did reboot.Yes I see the HL-DT-ST DVD+-RW GWA4164B drive.Its internal drive.Not seeing a # in destination drive.Also under settings,the dvd/cd box has a red X in it along with the my computer box.What does this mean?I check the dvd box to a green check and when i go back in it's got the X again.

#12 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 20,254 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 07 February 2008 - 07:16 PM

QUOTE (James333 @ Feb 7 2008, 08:53 PM) <{POST_SNAPBACK}>
Yes i did reboot.Yes I see the HL-DT-ST DVD+-RW GWA4164B drive.Its internal drive.Not seeing a # in destination drive.Also under settings,the dvd/cd box has a red X in it along with the my computer box.What does this mean?I check the dvd box to a green check and when i go back in it's got the X again.


Where exactly are you and are you not seeing this, be specific.

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#13 James333

James333

    Rookie

  • Members
  • PipPip
  • 22 posts

Posted 07 February 2008 - 07:31 PM

QUOTE (cdanteek @ Feb 7 2008, 08:16 PM) <{POST_SNAPBACK}>
Where exactly are you and are you not seeing this, be specific.

cd

sorry,i went into the settings tab in easy audio cd.the settings tab is in the lower right corner by the add tracks tab.

#14 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 20,254 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 07 February 2008 - 07:46 PM

QUOTE (James333 @ Feb 7 2008, 09:31 PM) <{POST_SNAPBACK}>
sorry,i went into the settings tab in easy audio cd.the settings tab is in the lower right corner by the add tracks tab.


That is the watched folder settings tab. If I click the + mark in this setting box next to my computer, I see drive I took out a month ago. And after I opened and closed four times I see your red x on things, don't go by this! Choose your drive by the box at the bottom of the Easy Audio CD page. Are they showing now? If not read below!

To identify your drive in XP. Right click my computer and click properties. The system properties window opens, click the Hardware tab and then click device manager. The Device Manager Window opens, from the top view, make sure a dot is next to view devices by type. Click the + next to DVD/CD-Rom Drives, post what it reads, EXACTLY!

cd


cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#15 James333

James333

    Rookie

  • Members
  • PipPip
  • 22 posts

Posted 07 February 2008 - 07:56 PM

QUOTE (cdanteek @ Feb 7 2008, 08:46 PM) <{POST_SNAPBACK}>
That is the watched folder settings tab. If I click the + mark in this setting box next to my computer, I see drive I took out a month ago. And after I opened and closed four times I see your red x on things, don't go by this! Choose your drive by the box at the bottom of the Easy Audio CD page. Are they showing now? If not read below!

To identify your drive in XP. Right click my computer and click properties. The system properties window opens, click the Hardware tab and then click device manager. The Device Manager Window opens, from the top view, make sure a dot is next to view devices by type. Click the + next to DVD/CD-Rom Drives, post what it reads, EXACTLY!

cd

not sure what you mean by a dot next to view devices by type.I don't see that.This is whats in the drives HL-DT-ST DVD+-RW GWA4164B
HL-DT-ST DVD-ROM GDR8164B


#16 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 20,254 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 07 February 2008 - 08:00 PM

QUOTE (James333 @ Feb 7 2008, 09:56 PM) <{POST_SNAPBACK}>
not sure what you mean by a dot next to view devices by type.I don't see that.This is whats in the drives HL-DT-ST DVD+-RW GWA4164B
HL-DT-ST DVD-ROM GDR8164B



From the top of the device manager window, file, edit, view, get it. Now does the drive show in Easy Audio CD, when you click the drop down arrow next to the drive box showing a drive?

What drive letter assinment does windows show for the drives HL-DT-ST DVD+-RW GWA4164B
HL-DT-ST DVD-ROM GDR8164B? Didn't you say three drives all internal?

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#17 James333

James333

    Rookie

  • Members
  • PipPip
  • 22 posts

Posted 07 February 2008 - 08:16 PM

QUOTE (cdanteek @ Feb 7 2008, 09:00 PM) <{POST_SNAPBACK}>
From the top of the device manager window, file, edit, view, get it. Now does the drive show in Easy Audio CD, when you click the drop down arrow next to the drive box showing a drive?

What drive letter assinment does windows show for the drives HL-DT-ST DVD+-RW GWA4164B
HL-DT-ST DVD-ROM GDR8164B? Didn't you say three drives all internal?

cd

I've got file,action,view,help.under view there is a dot before devices by type.Now does the drive show in Easy Audio CD, when you click the drop down arrow next to the drive box showing a drive?do you mean in destination selection?If thats what you mean it shows playback controls.what is drive letter assignment.It only shows the 2 that i posted.I wish I could be of more help.


#18 lynn98109

lynn98109

    Digital Master

  • Members
  • PipPipPipPipPip
  • 866 posts

Posted 07 February 2008 - 08:21 PM

Sorry about my error - the link was for the HL-DT-ST DVD+-RW GWA4164 -
http://www.cybertechhelp.com/forums/showthread.php?t=170136

The drive letter assignment is what Windows sees the drive as.  The Hard Drive is usually Drive C.

When you open 'MyComputer' in Windows, you should see the Optical Drives with a designation something like 'Compact Disc (:E)' -  the E is the drive letter assignment for that drive.

Lynn

#19 James333

James333

    Rookie

  • Members
  • PipPip
  • 22 posts

Posted 07 February 2008 - 08:25 PM

QUOTE (lynn98109 @ Feb 7 2008, 09:21 PM) <{POST_SNAPBACK}>
Sorry about my error - the link was for the HL-DT-ST DVD+-RW GWA4164 -
http://www.cybertechhelp.com/forums/showthread.php?t=170136

The drive letter assignment is what Windows sees the drive as.  The Hard Drive is usually Drive C.

When you open 'MyComputer' in Windows, you should see the Optical Drives with a designation something like 'Compact Disc (:E)' -  the E is the drive letter assignment for that drive.

Lynn

In the easy audio cd screen the destination selection is HL-DT-ST DVDRW DL (E:) I will try the new link

#20 James333

James333

    Rookie

  • Members
  • PipPip
  • 22 posts

Posted 07 February 2008 - 08:36 PM

QUOTE (James333 @ Feb 7 2008, 09:25 PM) <{POST_SNAPBACK}>
In the easy audio cd screen the destination selection is HL-DT-ST DVDRW DL (E:) I will try the new link

OK i open my computer.i see DVD CD drive (E:) right click properties i see 3 drives under hardware.the first one is maxtor 7L250S0 plus the other 2 that i mentioned




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users