Roxio Community: Burner Wont Recognize Dvd`s - Roxio Community

Jump to content

Roxio Community
Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

Burner Wont Recognize Dvd`s

#1 User is offline   Ron _D 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 4
  • Joined: 10-February 08

Posted 10 February 2008 - 08:12 PM

Hey guys i hope you can help me out. I am a first time user of EMC10. My dell dimension E510 came with sonic installed and i liked it. I am having a problem with my burner. It will recognize and burn cd`s. When i try to burn a dvd or use tools to check disc info the drive says no disc. I have down loaded the firmware, I have deleted the filters in the registry, I ran the reccomended Dell test and everything checks out ok. My burner is a hl-dt-st-dvdrw gwa4164b. I have tried to use dvd-r, dvd+r, and dvd+rw and to no avail. I have so many coasters here it isn`t funny rolleyes.gif
0

#2 User is offline   myguggi 

  • Digital Guru
  • PipPipPipPipPipPip
  • Group: Digital Guru
  • Posts: 18,051
  • Joined: 04-January 06
  • Gender:Male

Posted 10 February 2008 - 08:49 PM

QUOTE (Ron _D @ Feb 10 2008, 11:12 PM) <{POST_SNAPBACK}>
Hey guys i hope you can help me out. I am a first time user of EMC10. My dell dimension E510 came with sonic installed and i liked it. I am having a problem with my burner. It will recognize and burn cd`s. When i try to burn a dvd or use tools to check disc info the drive says no disc. I have down loaded the firmware, I have deleted the filters in the registry, I ran the reccomended Dell test and everything checks out ok. My burner is a hl-dt-st-dvdrw gwa4164b. I have tried to use dvd-r, dvd+r, and dvd+rw and to no avail. I have so many coasters here it isn`t funny rolleyes.gif


Nowhere in your post have you mentioned what you are trying to burn to a DVD. Are you trying to create a data, music or video DVD? What program from EMC 10 are you using to burn? Also be aware that since th program came with your PC, it is an OEM version and will have several features disabled.

That burner seems to have lots of problems. Do a google search on "gwa4164b" and read some of the posts; maybe some will apply to your problems.
Is the EMC 10 program in addition to the Sonic installed software?

Walt

Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset

0

#3 User is offline   Ron _D 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 4
  • Joined: 10-February 08

Posted 14 February 2008 - 04:48 AM

QUOTE (myguggi @ Feb 10 2008, 08:49 PM) <{POST_SNAPBACK}>
Nowhere in your post have you mentioned what you are trying to burn to a DVD. Are you trying to create a data, music or video DVD? What program from EMC 10 are you using to burn? Also be aware that since th program came with your PC, it is an OEM version and will have several features disabled.

That burner seems to have lots of problems. Do a google search on "gwa4164b" and read some of the posts; maybe some will apply to your problems.
Is the EMC 10 program in addition to the Sonic installed software?


0

#4 User is offline   Ron _D 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 4
  • Joined: 10-February 08

Posted 14 February 2008 - 04:54 AM

laugh.gif Hey Guru thanks for the advice! I did do the google search and realized the burner should have been replaced by Dell 2 years ago. I am going to put a new burner in and see what happens....
0

#5 User is offline   ml 

  • Digital Guru
  • PipPipPipPipPipPip
  • Group: Digital Guru
  • Posts: 11,045
  • Joined: 04-January 06

Posted 14 February 2008 - 06:53 AM

QUOTE (Ron _D @ Feb 14 2008, 07:54 AM) <{POST_SNAPBACK}>
laugh.gif Hey Guru thanks for the advice! I did do the google search and realized the burner should have been replaced by Dell 2 years ago. I am going to put a new burner in and see what happens....

Before you toss out that burner, did you check with the Dell Support website to see if they have any software/firmware updates for that burner?

Many DVD burners require firmware updates to recognize the newer DVDs.
ml

flying squirrel......"It's more of a gliding thing....."



Intel® Core™2 Duo 2.2 Ghz desktop processor E4500;
3GB DDR2 memory;
DL DVD±RW/CD-RW drive;
500GB SATA 7200 rpm hard drive;
Windows Vista Home Premium ,
ATI RADEON HD 2400,Built-in TV tuner , High-definition audio (8-speaker support), HDMI
Multiformat media reader,
IEEE 1394 (FireWire) interface and 6 high-speed USB 2.0 ports,
PCI card with 4 USB 2.0 and 2 IEEE 1394 ports,
10/100/1000 Gigabit Ethernet


0

#6 User is offline   Ron _D 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 4
  • Joined: 10-February 08

Posted 16 February 2008 - 05:42 PM

QUOTE (ml @ Feb 14 2008, 06:53 AM) <{POST_SNAPBACK}>
Before you toss out that burner, did you check with the Dell Support website to see if they have any software/firmware updates for that burner?

Many DVD burners require firmware updates to recognize the newer DVDs.

Hello again, , Yes i have spent several days investigating this burner. The latest firmware version to my knowledge is E113 which i have. I did have a surprise the other night I need to tell you about. I left a blank dvd-r (H-P)version in the drive overnight and to my surprise the disc info was showing up in EMC10 tools, disc info. I started to burn an iso file and it went maybe 5 minutes and hunp up. I guess thats some progress LOL. I have since did a complete restore on my system and still have the same dvd burn problems. I have downloaded drivers and updates for several days. I can burn cd`s all day but not a dvd insight for me i suppose!!

This post has been edited by Ron _D: 16 February 2008 - 05:49 PM

0

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users