9 replies to this topic

[jackcable2002]

Hello, I'm writting this memo, concerning access to my DVD's drive from Roxio EMC 10 Suite , from the destination Selection drop down list at the bottom of the screen.

Either from the main menu, or Copy Disc menu  , the assign letter as (L: / and M:) as my currently DVD are not shown.

I have to un-install the 2 DVD drive from Windows XP Hardware window(device manager), ans restart my PC, then theses assign letter are back , and I can access it trought Roxio.(but not for long, after 1 or 2 rebooting the problem come back)

I did verify from Nero, and Windows XP, and theses drive letters are present from Nero burning module, and Windows XP Explorer.

from all the others software that I use, I can access theses drive, only from Roxio theses are missing, sometime one and other time both of them , after rebooting my PC.

I'm using Windows XP, SP2, and my drive are as follow:

HL-DT-ST DVDRAM GSA-4163B
HL-DT-ST DVDRAM GSA-H55L

BOTH FROM LG.


From Roxio it show as is : (after Windows XP re-install the driver)

HL-DT-ST DVDRW DL (L:)
HL-DT-ST DVDRW DL (M:)


And when Roxio cannot acces theses drives it's shown as is: (below , missing the assign letter)

HL-DT-ST DVDRW DL
HL-DT-ST DVDRW DL

I have to mention that when I had EMC9 , and EMC8 , I had no problem with the drive.

Also I did a "Clean unstinstall" and re-install EMC10 ,from a post indication here.


So my question is this ,can this be a problem from Microsoft update, or is this a "Patch" that will fix this.

Also I did install the "Patch"  pxengine1_08_34a  version 1.7.59.0, mention in this forum , the one from Sonic , but still the same problem.

Let me know if any real solution, that will take care of this problem.

here my Roxio Software version and build:

Easy Media Creator 10 Suite
Version: 1.0.044
Build: 100B44B, R03
Serial Number:
Copyright: Sonic Solutions 2007

Module Name: PX Engine
Build: 4.2.58a, 16
Copyright: Sonic Solutions 2007

Module Name: Roxio Central Core
Version: 3.6.0
Build: 360B77B, C10
Copyright: Sonic Solutions 2007

Module Name: Roxio Central Tools
Version: 3.6.0
Build: 360B19B, C10
Copyright: Sonic Solutions 2007

Module Name: Roxio Central Data
Version: 3.6.0
Build: 360B21A, C10
Copyright: Sonic Solutions 2007

Module Name: Roxio Central Copy
Version: 3.6.0
Build: 360B22A, C10
Copyright: Sonic Solutions 2007

Module Name: Roxio Central Audio
Version: 3.6.0
Build: 360B30A, C10
Copyright: Sonic Solutions 2007

Module Name: Roxio Disc Gallery
Version: 3.1
Copyright: Sonic Solutions 2006



Thank's all of you who are trying.

J.B.

[cdanteek]

Try # 5 in my signature below, it'a a 3.00.58 version of pxengine. Won't hurt anything by the looks of it!  

cd

[jackcable2002]

Try # 5 in my signature below, it'a a 3.00.58 version of pxengine. Won't hurt anything by the looks of it!  

cd

ok tks, I will try it.

J.B.

[jackcable2002]

ok tks, I will try it.

J.B.

I have to tell , So far so good, I'v e been rebooting my PC about 10 times , and Roxio keep the DVD drive letter's

I will run the same test during this week , and see what append.

Tks, again ,
I'll keep you inform.

J.B.

[cdanteek]

So far so good, I'll keep you inform.

Thanks for feedback, J.B.

cd

[jackcable2002]

ok , after rebooting about 15 times, the drive's letter where comeback ok, but I did burn a DVD (with DVD Copy), and it's work ok, right after rebooting again , I did lost the DVD drive letters.

maybe this will help to find a solution.

Tks, again

J.B.

[cdanteek]

wI did burn a DVD (with DVD Copy)

A Roxio program?

I did lost the DVD drive letters.

You lost the drive letters, again?

cd

Edited by cdanteek, 11 February 2008 - 08:00 PM.

[jackcable2002]

For now, the only way that I can make this work , is to un-install my DVD drive with windows XP , hardware manager,
and reboot my PC, then I can use it , but after rebooting 2,4,6,8 times (depends) , I'm still loosing the DVD letters.

J.B.

[jackcable2002]

Yes , I did burn a DVD with Roxio.

[jackcable2002]

I did check back the software that I install, and it,s look that this problem occur when I install Magix Video Pro 12 , I,ved check
with Magix web site, and they have a fix (patch) to fix hte problem with DVD burner access.

anyway , I,ll try this , and other softwares that I have.

I currently have

Adobe Premiere Element 4
Nero 7
Sony Vegas Platinum 8
Magix Video Pro 12
Roxio 10 suite
Ulead VideoStudio 11 Plus with 11.5 plus pack


I will do a burning test with each , to see wich one of theses software work.

I¯ll send a feeback here.

J.B.





So ok , after many test , I was able to access my DVD drives (L,M) from Windows Explorer,Sony Vegas,Premiere Elements,Ulead VideoStudio 11 plus,Nero 7.

Then I burn a video with MyDVD Express from Roxio, and it work ok, but right after re-booting my PC,
the drive`s assign letter was missing. either one (L) or both (L,M).

still able to access my DVD drives (L,M) from Windows Explorer,Sony Vegas,Premiere Elements,Ulead VideoStudio 11 plus,Nero 7.


At this point , I don`t really know, if this problem is Windows related or Windows,Roxio, and others.
hoping for a real solution.

JB.

Edited by jackcable2002, 15 February 2008 - 04:30 AM.