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Dvd's Drive Assign Letter Missing ? from destination drop down list cannot access DVD drive

#1 User is offline   jackcable2002 

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Posted 11 February 2008 - 03:29 PM

Hello, I'm writting this memo, concerning access to my DVD's drive from Roxio EMC 10 Suite , from the destination Selection drop down list at the bottom of the screen.

Either from the main menu, or Copy Disc menu , the assign letter as (L: / and M:) as my currently DVD are not shown.

I have to un-install the 2 DVD drive from Windows XP Hardware window(device manager), ans restart my PC, then theses assign letter are back , and I can access it trought Roxio.(but not for long, after 1 or 2 rebooting the problem come back)

I did verify from Nero, and Windows XP, and theses drive letters are present from Nero burning module, and Windows XP Explorer.

from all the others software that I use, I can access theses drive, only from Roxio theses are missing, sometime one and other time both of them , after rebooting my PC.

I'm using Windows XP, SP2, and my drive are as follow:

HL-DT-ST DVDRAM GSA-4163B
HL-DT-ST DVDRAM GSA-H55L

BOTH FROM LG.


From Roxio it show as is : (after Windows XP re-install the driver)

HL-DT-ST DVDRW DL (L:)
HL-DT-ST DVDRW DL (M:)


And when Roxio cannot acces theses drives it's shown as is: (below , missing the assign letter)

HL-DT-ST DVDRW DL
HL-DT-ST DVDRW DL

I have to mention that when I had EMC9 , and EMC8 , I had no problem with the drive.

Also I did a "Clean unstinstall" and re-install EMC10 ,from a post indication here.


So my question is this ,can this be a problem from Microsoft update, or is this a "Patch" that will fix this.

Also I did install the "Patch" pxengine1_08_34a version 1.7.59.0, mention in this forum , the one from Sonic , but still the same problem.

Let me know if any real solution, that will take care of this problem.

here my Roxio Software version and build:

Easy Media Creator 10 Suite
Version: 1.0.044
Build: 100B44B, R03
Serial Number:
Copyright: Sonic Solutions 2007

Module Name: PX Engine
Build: 4.2.58a, 16
Copyright: Sonic Solutions 2007

Module Name: Roxio Central Core
Version: 3.6.0
Build: 360B77B, C10
Copyright: Sonic Solutions 2007

Module Name: Roxio Central Tools
Version: 3.6.0
Build: 360B19B, C10
Copyright: Sonic Solutions 2007

Module Name: Roxio Central Data
Version: 3.6.0
Build: 360B21A, C10
Copyright: Sonic Solutions 2007

Module Name: Roxio Central Copy
Version: 3.6.0
Build: 360B22A, C10
Copyright: Sonic Solutions 2007

Module Name: Roxio Central Audio
Version: 3.6.0
Build: 360B30A, C10
Copyright: Sonic Solutions 2007

Module Name: Roxio Disc Gallery
Version: 3.1
Copyright: Sonic Solutions 2006



Thank's all of you who are trying.

J.B. rolleyes.gif











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#2 User is offline   cdanteek 

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Posted 11 February 2008 - 03:38 PM

Try # 5 in my signature below, it'a a 3.00.58 version of pxengine. Won't hurt anything by the looks of it! smile.gif

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...

Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...

BenQ 1640, 1650, 1655, Dell Qflix PLDS DX-20A6Q 6D14, LiteOn DH20A6S, NEC 3550, Pioneer BDR 205, Plextor 712, 716, Samsung SH-S203N, Samsung SH-S243N, Sony 800A, 810A, 810A-R

1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
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#3 User is offline   jackcable2002 

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Post icon  Posted 11 February 2008 - 03:43 PM

QUOTE (cdanteek @ Feb 11 2008, 03:38 PM) <{POST_SNAPBACK}>
Try # 5 in my signature below, it'a a 3.00.58 version of pxengine. Won't hurt anything by the looks of it! smile.gif

cd



ok tks, I will try it.

J.B.


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#4 User is offline   jackcable2002 

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Posted 11 February 2008 - 04:24 PM

QUOTE (jackcable2002 @ Feb 11 2008, 03:43 PM) <{POST_SNAPBACK}>
ok tks, I will try it.

J.B.



I have to tell , So far so good, I'v e been rebooting my PC about 10 times , and Roxio keep the DVD drive letter's

I will run the same test during this week , and see what append.

Tks, again ,
I'll keep you inform.

J.B.
rolleyes.gif
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#5 User is offline   cdanteek 

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Posted 11 February 2008 - 04:39 PM

QUOTE
So far so good, I'll keep you inform.


Thanks for feedback, J.B.

cd

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...

Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...

BenQ 1640, 1650, 1655, Dell Qflix PLDS DX-20A6Q 6D14, LiteOn DH20A6S, NEC 3550, Pioneer BDR 205, Plextor 712, 716, Samsung SH-S203N, Samsung SH-S243N, Sony 800A, 810A, 810A-R

1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
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#6 User is offline   jackcable2002 

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Post icon  Posted 11 February 2008 - 07:55 PM

ok , after rebooting about 15 times, the drive's letter where comeback ok, but I did burn a DVD (with DVD Copy), and it's work ok, right after rebooting again , I did lost the DVD drive letters.

maybe this will help to find a solution.

Tks, again

J.B.



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#7 User is offline   cdanteek 

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Posted 11 February 2008 - 07:58 PM

QUOTE
wI did burn a DVD (with DVD Copy)


A Roxio program?

QUOTE
I did lost the DVD drive letters.


You lost the drive letters, again?

cd

This post has been edited by cdanteek: 11 February 2008 - 08:00 PM

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...

Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...

BenQ 1640, 1650, 1655, Dell Qflix PLDS DX-20A6Q 6D14, LiteOn DH20A6S, NEC 3550, Pioneer BDR 205, Plextor 712, 716, Samsung SH-S203N, Samsung SH-S243N, Sony 800A, 810A, 810A-R

1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
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#8 User is offline   jackcable2002 

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Post icon  Posted 11 February 2008 - 08:00 PM

For now, the only way that I can make this work , is to un-install my DVD drive with windows XP , hardware manager,
and reboot my PC, then I can use it , but after rebooting 2,4,6,8 times (depends) , I'm still loosing the DVD letters.

J.B.

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#9 User is offline   jackcable2002 

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Post icon  Posted 12 February 2008 - 01:53 AM

Yes , I did burn a DVD with Roxio.
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#10 User is offline   jackcable2002 

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Post icon  Posted 12 February 2008 - 09:07 AM

I did check back the software that I install, and it,s look that this problem occur when I install Magix Video Pro 12 , I,ved check
with Magix web site, and they have a fix (patch) to fix hte problem with DVD burner access.

anyway , I,ll try this , and other softwares that I have.

I currently have

Adobe Premiere Element 4
Nero 7
Sony Vegas Platinum 8
Magix Video Pro 12
Roxio 10 suite
Ulead VideoStudio 11 Plus with 11.5 plus pack


I will do a burning test with each , to see wich one of theses software work.

IŻll send a feeback here.

J.B.





So ok , after many test , I was able to access my DVD drives (L,M) from Windows Explorer,Sony Vegas,Premiere Elements,Ulead VideoStudio 11 plus,Nero 7.

Then I burn a video with MyDVD Express from Roxio, and it work ok, but right after re-booting my PC,
the drive`s assign letter was missing. either one (L) or both (L,M).

still able to access my DVD drives (L,M) from Windows Explorer,Sony Vegas,Premiere Elements,Ulead VideoStudio 11 plus,Nero 7.


At this point , I don`t really know, if this problem is Windows related or Windows,Roxio, and others.
hoping for a real solution.

JB.





This post has been edited by jackcable2002: 15 February 2008 - 04:30 AM

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