[tonyosis]

I am new here, please bare with me.

I have read some posts regarding DVD recognition problems, and solutions, but none seem to fit.

I installed an HP1040d writer about 6 months ago into my HP Pavilion running XP. Using Roxio MyDVD/VideoWave to produce elaborate productions (awesome), I've had no problems burning DVD's until last week, after downloading a "computer cleaning program". Since then, Windows will not recognize the DVD writer as a DVD writer, but a CD writer. When going to properties of the drive, it shows as a CD drive with 0 bytes of 0 bytes available (this is when inserting a DVD-RW or +RW). I believe I also get a message something in regards to that the drive is not accessible.

Anyways, I can play movies and cd just fine. I can even burn music using WMP. I can copy files to the DVD. I just can get my Roxio program to see that I have a DVD disc in the drive so that I can burn.

I have discussed this with an online HP tech, with little problem solving, with an ultimate solution to replace the unit. Ya, right!

When looking at the driver for the unit, it shows as something like: cdrom.exe.

I don't know what happened, but something got screwed up, and it would be a tremendous relief and burden relief to have things like the way they were.

I have even tried to restore my system to an earlier date, but that did not work. I tried deleting Nero and removed/reinstalled the writer, to no avail. I am at a loss.

Please help.

Tonyosis

[Brendon]

Sonic/Roxio [Soxio] have had some difficulties hiding their activation material in registry keys that registry cleaners interpret as "defective" and remove.

You could try updating the PXengine in your Sonic/Roxio program with this updater (click here), but if that doesn't help you will probably have to uninstall and then reinstall the Soxio software to recreate the offending registry key. Make sure you tell your registry cleaner to leave Roxio or Sonic registry keys alone, too, unless you want to go through all this again next time you run the cleaner.

[tonyosis]

Thank you for replying. The question that comes up is how I would go about reinstalling MyDVD 9.0? I downloaded the program over the Roxio website. I guess I really should have purchased the CD, instead of electronic. Am I screwed?

Also, is there a special deal in any upgrade options to MyDVD 10.0?

If you cannot answer, who would I contact?

Thank you very much. Tony

[ogdens]

Thank you for replying. The question that comes up is how I would go about reinstalling MyDVD 9.0? I downloaded the program over the Roxio website. I guess I really should have purchased the CD, instead of electronic. Am I screwed?

Also, is there a special deal in any upgrade options to MyDVD 10.0?

If you cannot answer, who would I contact?

Thank you very much. Tony

Did you try updating the PXengine in your Sonic/Roxio program with the update as was suggested by Brendon.

This post has been edited by ogdens: 13 February 2008 - 08:42 AM

[malatekid]

Thank you for replying. The question that comes up is how I would go about reinstalling MyDVD 9.0? I downloaded the program over the Roxio website. I guess I really should have purchased the CD, instead of electronic. Am I screwed?

Also, is there a special deal in any upgrade options to MyDVD 10.0?

If you cannot answer, who would I contact?

Thank you very much. Tony

Did you save the downloaded file? If so you can use it to reinstall. Make sure you do a clean install before reinstalling. Also, burn the downloaded file to a CD (or DVD) so you have a backup copy handy.

[tonyosis]

I did save the pxengine. Unfortunately, I had some personal matters to attend to so I haven't been able to try out to see if this has been the fix-all. I will be back shortly to this post to respond.

But, before leaving for a moment, how would I utilize this pxengine to reinstall MyDVD 9.0? I am confused as to how/process? Again, I am as computer-savvy as you folks, and doing "clean installs" and stuff like that are things I do not perform every day.

Thank you for you patience and above all, your help and time is more than appreciated!

Tony

[cdanteek]

I did save the pxengine. Unfortunately, I had some personal matters to attend to so I haven't been able to try out to see if this has been the fix-all. I will be back shortly to this post to respond.

But, before leaving for a moment, how would I utilize this pxengine to reinstall MyDVD 9.0? I am confused as to how/process? Again, I am as computer-savvy as you folks, and doing "clean installs" and stuff like that are things I do not perform every day.

Thank you for you patience and above all, your help and time is more than appreciated!

Tony

You don't and running the pxengine is a filter fix for drive recognition. You need a download copy of the program on a hard drive or a disc to reinstall the program!

cd

[tonyosis]

The reason I was wondering was that there was a post a couple previous to mine this morning saying something about using "it" (ref. to pxengine, I assume) to reinstall. I was confused. Check out the post.

Sooooooooo, if I downloaded the program from the online Roxio store, would the program be on my harddrive? If so, how would I go about deleting the program and doing a clean reinstall.

Thank you for baring with me.

Tony