17 replies to this topic

[Dino32]

I am using video wave to make a production with still pictures, snippets of video and background music.  Then I send to myDVDexpress to burn, add menu page .  I preview my movie there and everything is right.  Then I burn it, watch my movie from the burnt dvd, and some pictures (randomly through out) are missing and replaced with black screens.  All pictures are same format, so what is going on.  I am using a brand new comp, it didn't work on my older one, so figured it was time to replace it, so now I'm really frustrated.
Computer 6000=x2cpu, 4GB 800MHZ,Nvidia GF8600GT  500GBHard drive I'm not terribly computer literate, so I hope these facts are enough to convince you it's not my computer thats the problem.
Any advice is appreciated, but remember to speak to me as a child so I can follow your directions.
Thanks

[grandpabruce]

Try doing it in VideoWave, and see if the same thing happens.

[Dino32]

From what I see, you can't burn from video wave, it says "go to my DVD to burn"

[grandpabruce]

From what I see, you can't burn from video wave, it says "go to my DVD to burn"

I  meant, do your production in VideoWave, then take it to MyDVD for authoring and burning.

[Dino32]

Actually the exact phrasing is  (under "file")  burn with myDVDexpress.  I don't see any other option to burn offered in videowave. but thanks for trying.

Hi Grandpa  Thats what I've done.  My production in videowave then go to DVDexpress to burn.  In both Videowave and DVDexpress the preview is perfect, but when you watch burnt dvd pics are missing.  $%^

[ggrussell]

WE KNOW THAT.  Videowave is the EDITOR for editing video and you can also create and edit the slideshows easily.  Once you create a video or slideshow in Videowave,you then take the file into MyDVD for creating the menus and burn to disc.

In Videowave, save the production, go the menu FILE and select 'Burn in MyDVD Epxress' OR 'Send to MyDVD'.

That is the way it works!

[Dino32]

YES   IF YOU READ my original post. that is exactly what I have done.  After that is when the trouble starts....

[ggrussell]

Yes, I read post carefully. No where have you mentioned MyDVD. I always use MyDVD. Have you tried that?  They are NOT the same application.

I see that you are also using a DirectX 10 video card and most likely Vista.  I can't prove it, but I don't think DirectX 10 is very backward  compatible with DirectX 9 applications.  We have seen a lot of weird stuff which is most likely caused by video cards and/or DirectX 10.  EMC10 is Vista compatible, but it is still a DirectX 9 application.

Edited by ggrussell, 03 March 2008 - 07:07 AM.

[Dino32]

I have burnt using both DVDexpress and MyDVD.  Same exact problem.     My computer has xp and I'm not sure about Directx, being 9 or 10.  But my old comp was 9 and the exact same problem occured.
  The roxio techs have suggested I disable alot of stuff in start up and services, but we don't feel comfortable doing that.  Surely there is a reason these things are "abled". We really don't want to mess with stuff we don't understand, and mess up other programs etc we use and need.  I want a program you load and it works.

[sknis]

I have burnt using both DVDexpress and MyDVD.  Same exact problem.     My computer has xp and I'm not sure about Directx, being 9 or 10.  But my old comp was 9 and the exact same problem occured.
  The roxio techs have suggested I disable alot of stuff in start up and services, but we don't feel comfortable doing that.  Surely there is a reason these things are "abled". We really don't want to mess with stuff we don't understand, and mess up other programs etc we use and need.  I want a program you load and it works.

The problem is that there are two potential causes.  The first is the encoding and the second is the burning.  We are just trying to identify which one it is.  

Are the same images missing when you burn to a DVD or are there random images?  

If you can't answer that question, use My DVD to output that project to an ISO file.  You'll find that options when you click on the burn button.  DEselect everything else.  Name that file and the folder where you want it to be encoded.  Once that is completed, go to the "tools" tab on the EMC home page and select mount a virtual drive.  Follow the instructions about what you want to name the drive and then drag the ISO file from the top to the bottom.  That virtual drive will act just like a DVD.  Open Cineplayer, and select that drive letter to play the file.  If it looks OK, just close Cineplayer and COPY the ISO image to a real DVD blank using Copy and Convert or Creator Classic.  It should be exactly as you viewed it.

If, on the other hand, there are some black spaces for images, then the problem may be the encoding of the images to be compliant.  This does happen sometime on specific files.  There is probably a reason but for now, the solution and not the cause is important.  Add the images that seems to turn up black on the DVD.  Double click on them one at a time and do something small.  Auto fix or just change brightness or contracts just a little.  When you have that done, use the little film reel above the preview window in Video Wave and output that file to an mpg2 file.  Once that has completed, just watch that mpg2 file in Windows Media Player.  Do they look OK in that file?

Make sure you are using good blank media - no store brands and no Memorex.

There is a lot of information in the above so read it carefully so nothing is missed.  Let us know which of the two solutions work for you.  One will.

[Jim_Hardin]

I recall someone changing the Render to Software (Tools – Options – Render Using) Note this is only available in VideoWave and MyDVD!

However I do not recall if this was a definitive solution to this sort of problem???

Perhaps Dino32 would be willing to give that a try and report the results back to us?

[sknis]

I recall someone changing the Render to Software (Tools – Options – Render Using) Note this is only available in VideoWave and MyDVD!

However I do not recall if this was a definitive solution to this sort of problem???

Perhaps Dino32 would be willing to give that a try and report the results back to us?

Great idea ! I had forgotten that.  Actually, I thought that he indicated that he tried that but I mis-remembered.     

[Dino32]

I want to thank you for your help.  

I found that if I burnt the same movie 3x's (making no changes), I would get 3 different results.  One might miss pics 3,6,9,10,20 and the next might miss 2,11,21 and the next would burn correctly, without any missing pitures. I tried using the edit manager, but it would only work 2x's and then  every picture I brought up and tried to use edit manager on , well it reported  "no image".  Then during all this I found that everytime I erased a disc using emc10 my computer would crash.

I loved the ease of making the actual production using Roxio but not worth all the aggravation and possible damage to my computer.  So I have given up with this program and hope to have better luck elsewhere.


AMD AM2 6000+ X2 CPU, ASUS M2N-E Motherboard, Crudial Ballistix 4GB  DDR2 800MHZLGxSuper DVD Writer, Seagate500 SATA2 Hard DRive, NVidia GF 8600GT 256MB DDR3 PCI-e, Window xp

[sknis]

I want to thank you for your help.  

I found that if I burnt the same movie 3x's (making no changes), I would get 3 different results.  One might miss pics 3,6,9,10,20 and the next might miss 2,11,21 and the next would burn correctly, without any missing pitures. I tried using the edit manager, but it would only work 2x's and then  every picture I brought up and tried to use edit manager on , well it reported  "no image".  Then during all this I found that everytime I erased a disc using emc10 my computer would crash.

I loved the ease of making the actual production using Roxio but not worth all the aggravation and possible damage to my computer.  So I have given up with this program and hope to have better luck elsewhere.


AMD AM2 6000+ X2 CPU, ASUS M2N-E Motherboard, Crudial Ballistix 4GB  DDR2 800MHZLGxSuper DVD Writer, Seagate500 SATA2 Hard DRive, NVidia GF 8600GT 256MB DDR3 PCI-e, Window xp

Did you try encoding that project to an ISO file and then previewing it via a Virtual drive?  What happened?

[Jim_Hardin]

He never tried Software Render either…

[grandpabruce]

He never tried Software Render either…

I would bet that you are correct.

[Dino32]

First of all it's a she and not a he.
  I did try the software render.  No help, I wish it had.  
I probably did not try everything, because frankly I'm not a pro here, just an everyday lady trying to put her family pics and videos into a nice production.  I need a program which you download and then it works.  I'm trying a Pinnacle product and it's working for me, so I'm not pulling my hair out anymore, Thank God.
I did appreciate you all trying to help though.

[Jim_Hardin]

Thank you for clearing that up.

So this topic is closed???

Sorry we could not reach the bottom, but you were also unwilling to follow the advice of Tech Support so this was never really taken to it's conclusion.