19 replies to this topic

[Jinker]

I keep getting a popup window in Kaspersky Internet Security warning me that EMC10 is sending hidden dats.
detected: riskware Hidden data sending Running process: C:\Program Files\Common Files\Roxio Shared\10.0\Roxio Central36\Main\Roxio_Central36.exe

I have looked on this forum for a clue why this is happening but can't find anything. Apologies if it's covered elsewhere.
Is this programme spying on my activity? If so what data is being sent?

Jinker

[ggrussell]

Yes, parts of EMC does use the internet depending on what you are doing.  Editing MP3 tags accesses Gracenotes online.  The 'Home' app has IE embedded so also accesses the net to get what is displayed in the middle panel.

[Jinker]

Yes, parts of EMC does use the internet depending on what you are doing.  Editing MP3 tags accesses Gracenotes online.  The 'Home' app has IE embedded so also accesses the net to get what is displayed in the middle panel.

Hi
thanks for your response. I had guessed that EMC10 was updating via gracenote etc, but the stuff I'm referring too is when I was copying data to a disc.
What the programme is reporting there is slightly worrying ???

Nothing to do with MP3's or updating the centre panel in my opinion. Very suspicious ???

[ggrussell]

From the file in question, you are using the HOME application.  Internet Explorer is embedded so net access will always be there. Nothing strange about it.  If you don't like it, then let your firewall block it.  Shouldn't affect how the application works.

If you block the contents, you will probably see a HTTP error instead.

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Edited by ggrussell, 02 March 2008 - 03:40 PM.

[Jinker]

From the file in question, you are using the HOME application.  Internet Explorer is embedded so net access will always be there. Nothing strange about it.  If you don't like it, then let your firewall block it.  Shouldn't affect how the application works.

If you block the contents, you will probably see a HTTP error instead.

Again, thanks for replying. I've already done what you've suggested and blocked the application in my firewall.
I might be getting paranoid in my old age and don't really like when apps "report home"

Regards

[Brendon]

Hi Jinker,

You're not paranoid - they are after you.

Best regards,
Brendon

[ggrussell]

Again, thanks for replying. I've already done what you've suggested and blocked the application in my firewall.
I might be getting paranoid in my old age and don't really like when apps "report home"

Regards

It's  not 'reporting' home , but rather GETTING info from home and displaying it.  I know people that even unplug the power to the cable modems and DSL modems thinking someone can hack their computers that are also turned off.

People fear what they don't understand.  Knowledge is key.

Edited by ggrussell, 03 March 2008 - 10:36 AM.

[Jinker]

It's not 'reporting' home , but rather GETTING info from home and displaying it. I know people that even unplug the power to the cable modems and DSL modems thinking someone can hack their computers that are also turned off.

People fear what they don't understand. Knowledge is key.

And my comprehensive knowledge of Pc's and Apps suggests an app that suddenly wants to send data when I start to prepare a data cd or dvd should be treated as suspicious. ???
So does the maker of Kaspersky Internet Security Suite, but what do they know. ???

There's another saying; Ignorance is bliss  
In my case I'll let my lack of knowledge guide me.

[Jim_Hardin]

Nothing wrong with asking about something.

But there is something wrong when you start questioning the answer from someone like Gary!!!

Oh I don't have any of that software, never have, and don't even run any AV full time. Been on the internet since 1995 and have yet to have a problem.

[sknis]

The program also looks to see if there are any (critical) updates for the various applications.

[cdanteek]

The program also looks to see if there are any (critical) updates for the various applications.

Now that is a good one!         

cd

[Brendon]

Yes, there are two checks that EMC10 does for updates.

One is the optional check on startup that you reach through the top toolbar Tools > Options > General, and the other is the manual one you reach through Help > Check for Updates.

Regards,
Brendon

[Jinker]

But there is something wrong when you start questioning the answer from someone like Gary!!!

Errr. Isn't that what a forum is for?

Gary, sorry if you felt I was questioning your answer as that wasn't my intention. Just to expand on my reasons for being uncomfortable with software that at a specific point suddenly decided to send data. Everytime I go to burn a dvd the software decided to "check for update" Why then ???

Any programme that is reported as "sending data" at specific points should always be viewed as a potential problem imho.
As for not having problems online; I have seen some horror stories over the years where the computer could hardly function because of viri and such stuff.
keyloggers, trojans, spyware and viri are everywhere these days and I read someone only has to be online for 3 minutes to get infected?
I don't know if that's true but I have seen many PC's that had to be re-formatted as they were un-repairable.

I agree with one point strongly though; Knowledge is key!  But I think a lot of users don't know what they're doing online.

A perfect ecxample of this is one of my friends got a popup window that looked like an official ms warning about viruses.
He clicked the link to clear the problem. You know the rest ??? (popup's coming out of his ears)

I could think of a lot of organisations that would like to know what you're doing with their software. Google certainly does

[Brendon]

Oh I don't have any of that software, never have, and don't even run any AV full time. Been on the internet since 1995 and have yet to have a problem.

Do you have a router with a built-in firewall, Jim? If not, how do you keep viruses out?

Regards,
Brendon

[Jim_Hardin]

Do you have a router with a built-in firewall, Jim? If not, how do you keep viruses out?

Regards,
Brendon

Yes in recent years I have a Router but many, many years without one. And according to the really paranoids, a Router isn't enough!

Sorry, but viruses don't just come down the wire and infect computers… You have to invite them into your PC!

99.9% of viruses are self-inflected. Everybody worries about that email virus that will get you no matter what you do… It doesn't exist! How about the one that will nail you if you have a Preview pane open? Ever heard of anyone in the entire world that actually had that happen? – Nope!

Those pop up adds like "Your Computer may be infected, Click Here to run a check"… If you are stupid enough to fall for that, you click and you have just given permission for that site to load you up.

Opps, sorry, I didn't realize I brought my soapbox into the forum    Somebody call Security!

[Jinker]

Those pop up adds like "Your Computer may be infected, Click Here to run a check"… If you are stupid enough to fall for that, you click and you have just given permission for that site to load you up.

I agree my mates not computer savvy but as Director of Human Relations for Rolls Royce and earning circa £250k Uk a year I wish I was as stupid?
I guess he'll get his IT dept to sort it for him.

I also guess you've got to switch your PC on to get infected. I've also heard Linux is good for keeping the nasty's at bay.

Jinker

[Beerman]

I agree my mates not computer savvy but as Director of Human Relations for Rolls Royce and earning circa £250k Uk a year I wish I was as stupid?
I guess he'll get his IT dept to sort it for him.

I also guess you've got to switch your PC on to get infected. I've also heard Linux is good for keeping the nasty's at bay.

Jinker

Linux computers certainly can get viruses but one of the many reasons they don't is that there isn't enough of them out there to make it worth the while of those little idiots that spend their days creating them.  Since 90%**** of the computers run Windows, it stands to reason that is the 'market' for viruses.
I like Linux too but after using it very part time for a year, I still can't see it taking over in my lifetime.

****that's a figure I sorta made up but I'm sure I'm not off by much.

[ggrussell]

Any programme that is reported as "sending data" at specific points should always be viewed as a potential problem imho.

I'm not that paranoid. Any application that accesses the net must send/receive data even if it isn't 'personal' data. Just checking for app updates requires net access.  You can continue blocking net access, but understand the consequences of doing so.

I could think of a lot of organisations that would like to know what you're doing with their software. Google certainly does

Yahoo has disclaimers at the bottom of EACH page saying that they collect personal data.  If you don't like, then don't use them.  Simple as that.  I'm sure Google probably has a similiar disclaimer. I just don't Google much.

Edited by ggrussell, 05 March 2008 - 04:28 PM.

[ronkleim]

Unplug from the net when working with EMC 10.
I think it's annoying when ANY software does anything I don't tell it to do.

[gi7omy]

Unplug from the net when working with EMC 10.
I think it's annoying when ANY software does anything I don't tell it to do.

You must never use any apps then

Besides the AV checking for updates a LOT of programs also do that nowadays. PaintShop Pro does for one - even Windows does (and Vista will shut down if it can't be 'activated' at intervals)

But Gary, to play Devil's Advocate here: if you don't run an A/V program, how do you KNOW you don't have any nasties?