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Dropped Pictures

#1 User is offline   PJGudel 

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Posted 01 March 2008 - 08:49 AM

I am using Roxio Creator 9 to generate some DVD's and have noticed every once in a while a picture seems to be "dropped" out, replaced by a blank (black) screen. I use Videowave to create a production from a series of still digital photos. Between each photo I use a 2 second transition, followed by a 10 second display of the photo. Once I create the .dmsm file, I then use MyDVD to create a .iso file which I subsequently burn to a DVD-R. The photo(s) that are dropped are not at the beginning or end of the sequence. I think it is in the Videowave or MyDVD phase that the drop occurs. I have a brand new Dell laptop. Any suggestions on how to fix this? Thanks Peter
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#2 User is online   sknis 

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Posted 01 March 2008 - 11:08 AM

QUOTE (PJGudel @ Mar 1 2008, 10:49 AM) <{POST_SNAPBACK}>
I am using Roxio Creator 9 to generate some DVD's and have noticed every once in a while a picture seems to be "dropped" out, replaced by a blank (black) screen. I use Videowave to create a production from a series of still digital photos. Between each photo I use a 2 second transition, followed by a 10 second display of the photo. Once I create the .dmsm file, I then use MyDVD to create a .iso file which I subsequently burn to a DVD-R. The photo(s) that are dropped are not at the beginning or end of the sequence. I think it is in the Videowave or MyDVD phase that the drop occurs. I have a brand new Dell laptop. Any suggestions on how to fix this? Thanks Peter


Update the driver for the video chip from Dell. It may still be an older one that you have on the "new" machine. In My DVD, go to the top menu and select tools then options and put a dot near software.

When you preview the slide show in My DVD, do you see any dropped images. Sometimes this can happen for no apparent reason. The cure is usually to just modify the image. Any easy one to do is to do a slight change in one of the settings or to do a smart fix.

This post has been edited by sknis: 01 March 2008 - 11:10 AM

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#3 User is offline   PJGudel 

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Posted 06 March 2008 - 03:36 PM

Hi all: I am using Roxio Creator 9 to generate some DVD's and have noticed every once in a while a picture seems to be "dropped" out, replaced by a blank (black) screen. I use Videowave to create a production from a series of still digital photos. Between each photo I use a 2 second transition, followed by a 10 second display of the photo. Once I create the .dmsm file, I then use MyDVD to create a .iso file which I subsequently burn to a DVD-R. The photo(s) that are dropped are not at the beginning or end of the sequence. I think it is in the Videowave or MyDVD phase that the drop occurs. I have a NVIDIA Quadro NVS 140M card on a Dell Laptop. I have upgraded the driver and it still happens. I burn it multiple times and each time different pictures get dropped. I can not make small adjustment to all the pictures as it was once suggested as I would be there all day, I should not have to. I am VERY frustrated, it should not be this difficult. Is the solution to go out and purchase Nero software? Any help would be appreciated!
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#4 User is online   grandpabruce 

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Posted 06 March 2008 - 03:43 PM

QUOTE (PJGudel @ Mar 6 2008, 05:36 PM) <{POST_SNAPBACK}>
Hi all: I am using Roxio Creator 9 to generate some DVD's and have noticed every once in a while a picture seems to be "dropped" out, replaced by a blank (black) screen. I use Videowave to create a production from a series of still digital photos. Between each photo I use a 2 second transition, followed by a 10 second display of the photo. Once I create the .dmsm file, I then use MyDVD to create a .iso file which I subsequently burn to a DVD-R. The photo(s) that are dropped are not at the beginning or end of the sequence. I think it is in the Videowave or MyDVD phase that the drop occurs. I have a NVIDIA Quadro NVS 140M card on a Dell Laptop. I have upgraded the driver and it still happens. I burn it multiple times and each time different pictures get dropped. I can not make small adjustment to all the pictures as it was once suggested as I would be there all day, I should not have to. I am VERY frustrated, it should not be this difficult. Is the solution to go out and purchase Nero software? Any help would be appreciated!


No need to double post. Poor forum etiquette.

What part of Steve's suggestion did you try.
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#5 User is offline   PJGudel 

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Posted 07 March 2008 - 07:33 AM

I did what Steve sugested, updated driver to the latest (11/07) and changed setting. Did not help! What esle can I try.
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#6 User is online   sknis 

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Posted 08 March 2008 - 08:12 AM

QUOTE (PJGudel @ Mar 7 2008, 09:33 AM) <{POST_SNAPBACK}>
I did what Steve sugested, updated driver to the latest (11/07) and changed setting. Did not help! What esle can I try.


Where did you get the new drivers for that video chip? You should have gotten it from the laptop's manufacturer.

Everything you describe is usually related to the encoding and burning process. You said that you switched to the software mode but where did you do it? Make sure that you go to Video Wave, change to the software mode, load your project and then clear the proxy files (do worry, they will be immediately be rebuilt). Now output that project to an mpg2 file. That will take the normal encoding time. Once it is done, watch it in Windows Media Player.

If there are no black images, and there should not be, add the mpg2 file to My DVD and make your menu and burn to a ISO file. Do not select anything else, do not do anything on your computer.

Once the ISO is finished, mount a virtual drive (under tools) and add that ISO to the drive. Use CinePlayer to play that or WMP is you have the DVD player add on. There should not be any blank images.

Copy the ISO to your media.

What brand of blank DVD are you using? Do not use a store brand or Memorex. Verbatim is usually good.

Another thing you can try is to go to tools, Disc Information, then under the window, there is "Do more" this will open a program to test the burn on one of those old discs that had the skips. (or look at cdanteek's signature and download and run the disc checking program). If there are a lot of errors, media could be part of the problem.

If you have tried all of this and still have a problem, it may be the images themselves OR something that you are doing while the project is encoding. You don't have your anti-virus running and checking everything written to your hard drive while you are doing this, do you ?
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#7 User is offline   PJGudel 

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Posted 15 March 2008 - 09:43 AM

Thanks to sknis I am getting closer. I created 4 productions in videowave. I saved it as a mpg2 file and as a dsmd file.

Then I tried encoding the dsmd file in videowave, but it dropped pictures, different pictures each time a tried. I choose software and cleaned proxy files.

Then I went to mydvd and added the dsmd files to the menu, choose software and cleaned proxy files, then encoded it. This also dropped pictures.

Then I created a new mydvd menu and added the 4 mpg2 files, choose software and cleaned proxy files, and there were no dropped pictures. I burned to disk. During playback the production stopped, if I skipped the picture it continued, but the biggest problem was the picture quality, all the pictures were very blurry. I understand the mpg2 way produces poor picture quality. The question is, why will it encode a mpg2 and not a dsmd file?

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#8 User is offline   myguggi 

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Posted 15 March 2008 - 12:56 PM

QUOTE (PJGudel @ Mar 15 2008, 12:43 PM) <{POST_SNAPBACK}>
Thanks to sknis I am getting closer. I created 4 productions in videowave. I saved it as a mpg2 file and as a dsmd file.

Then I tried encoding the dsmd file in videowave, but it dropped pictures, different pictures each time a tried. I choose software and cleaned proxy files.

Then I went to mydvd and added the dsmd files to the menu, choose software and cleaned proxy files, then encoded it. This also dropped pictures.

Then I created a new mydvd menu and added the 4 mpg2 files, choose software and cleaned proxy files, and there were no dropped pictures. I burned to disk. During playback the production stopped, if I skipped the picture it continued, but the biggest problem was the picture quality, all the pictures were very blurry. I understand the mpg2 way produces poor picture quality. The question is, why will it encode a mpg2 and not a dsmd file?


dmsd files are not video files! The are the myDVD project files that simply contain the instructions of what to do, they contain the list of the source files used in your project such as the photo, video or audio files, plus all the transitions and effects you are using. You cannot "add" a dmsd file to a myDVD project, they can only be "opened". Have you tried "software rendering" instead of hardware?

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#9 User is offline   PJGudel 

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Posted 04 April 2008 - 05:45 AM

Picturs are still being dropped. I can preview fine, then I encode them and pitures get dropped. I take the dropped pictures and alter them save them as TIFF and try to encode again, and pictures that were not a problem last time are now. I an re-encod the production and not do anything to it and differnt pictures get dropped. Is there somthing running on my laptop that is interfering with the encoding. I spent 4 hours yesterday encoding a production, I gave up. What can I try? Thanks
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#10 User is online   sknis 

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Posted 05 April 2008 - 07:20 AM

QUOTE (PJGudel @ Apr 4 2008, 08:45 AM) <{POST_SNAPBACK}>
Picturs are still being dropped. I can preview fine, then I encode them and pitures get dropped. I take the dropped pictures and alter them save them as TIFF and try to encode again, and pictures that were not a problem last time are now. I an re-encod the production and not do anything to it and differnt pictures get dropped. Is there somthing running on my laptop that is interfering with the encoding. I spent 4 hours yesterday encoding a production, I gave up. What can I try? Thanks



I'm not sure we know anything about your notebook and OS. Which one do you have? Vista or XP? What video chip does it have? Right click on an empty space on your destop display and see if there is an option for either ATI or Nvidia control panel. If so, set the performance to best performance and away from best appearance; also set the 3D options to software controlled

OK, let me get this straight. You have encoded all the projects to mpg2 and there are no dropped images in the preview of those mpg2 files when viewed in something like Windows Media Player. Is that correct? If so, continue on to MyDVD and add those files and prepare your menu. Go to burn and deselect everything except select burn to ISO file. The encoding should go fairly quickly because each of the movies will already have been encoded to the proper format used in DVDs. When the encoding is finished, just copy the ISO file to a good Quality blank DVD. This should also go pretty quickly.

This ISO method separates the encoding from the burning so your computer does only one thing at a time and doesn't have to work too hard.

I'm sure that you had made sure that your anti-virus software and all other unnecessary programs are not running and you are not using your computer for anything else while the encoding is going on.

One of your other post asked why the projects have to be made into mpg2 files. They don't if you don't want them to be played on a DVD player. MPEG2 is the format what allows discs to be played on home DVD players.

This post has been edited by sknis: 05 April 2008 - 07:26 AM

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