Jump to content

Roxio Community

Buffer Under Run - Illegal Request Errors


  • Please log in to reply
12 replies to this topic

#1 randers44

randers44

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 21 March 2008 - 05:02 PM

I recently installed two Sony drives (DVD ROM/DR R/W & DVD R/W) and can't get them to work with EMC10.  Every time I try to burn I get "Buffer under run - Illegal Request" error and the burn fails.  This happens regardless of brand or type of media used, and on both drives.

The drives came bundled with Nero Essentials, and they work fine with that; no errors.  Just can't get EMC10 to work.  Running Vista (32-bit); drive models are CRX320EE and DRU-840A.

Any ideas?

Bob

mad.gif

#2 grandpabruce

grandpabruce

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 19,446 posts
  • Gender:Male

Posted 21 March 2008 - 06:14 PM

QUOTE (randers44 @ Mar 21 2008, 08:02 PM) <{POST_SNAPBACK}>
I recently installed two Sony drives (DVD ROM/DR R/W & DVD R/W) and can't get them to work with EMC10.  Every time I try to burn I get "Buffer under run - Illegal Request" error and the burn fails.  This happens regardless of brand or type of media used, and on both drives.

The drives came bundled with Nero Essentials, and they work fine with that; no errors.  Just can't get EMC10 to work.  Running Vista (32-bit); drive models are CRX320EE and DRU-840A.

Any ideas?

Bob

mad.gif


I have the Sony CRX320, and I have no problem burning CD's with it.  It only READS DVD'S.  I hope that you know that.  Do you have the latest firmware update for it?  The last firmware update is NYK5, and it came out in 2004, I believe.

Do both of those drives show up in Device Manager, without exclamation marks by them?  You can try the PX engine to see if that clears it up.  You can get it from the following link:

http://forums.support.roxio.com/index.php?showtopic=4195
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#3 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 20,254 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 21 March 2008 - 06:34 PM

Don't know if it will fix it, try # 5 in my signature. It won't hurt your PC or make you go blind... smile.gif Do let us know the result!

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#4 grandpabruce

grandpabruce

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 19,446 posts
  • Gender:Male

Posted 21 March 2008 - 06:49 PM

QUOTE (cdanteek @ Mar 21 2008, 09:34 PM) <{POST_SNAPBACK}>
Don't know if it will fix it, try # 5 in my signature. It won't hurt your PC or make you go blind... smile.gif Do let us know the result!

cd


See Post #2 of this thread.   laugh.gif  laugh.gif
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#5 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 20,254 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 21 March 2008 - 07:13 PM

QUOTE (grandpabruce @ Mar 21 2008, 07:49 PM) <{POST_SNAPBACK}>
See Post #2 of this thread.   laugh.gif  laugh.gif


Don't play games with me grasshopper... glare.gif  I'm aware of your powers... blink.gif

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#6 randers44

randers44

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 21 March 2008 - 07:16 PM

Thanks for the suggestions but I've already tried the "pxengine" fix.  My burners are fine in device manager (no exclaimation points) and they work fine with Nero; just fail with EMC10.

Any other ideas?

Bob

#7 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 20,254 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 21 March 2008 - 07:25 PM

That is what the pxengine is for, getting the drives to work in EMC 10!

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#8 Brendon

Brendon

    Digital Guru

  • Digital Guru
  • -8,384,201 posts
  • Gender:Male
  • Location:Christchurch, N.Z.

Posted 21 March 2008 - 09:03 PM

Yes, but the "update" is a much earlier version of the PX engine than is used in EMC 10, or EMC 9 for that matter.

It's only 3.00.58 , whereas EMC9 uses 3.00.88a and upwards, and EMC10.0 uses 4.2.58a and 60a.




P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7

I blame it all on Global Warming / Global Cooling / Global Staying the Same  [pick one]

#9 grandpabruce

grandpabruce

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 19,446 posts
  • Gender:Male

Posted 22 March 2008 - 04:50 AM

QUOTE (cdanteek @ Mar 21 2008, 10:13 PM) <{POST_SNAPBACK}>
Don't play games with me grasshopper... glare.gif  I'm aware of your powers... blink.gif

cd



No games.  It was there from the beginning.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#10 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 20,254 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 22 March 2008 - 06:59 AM

QUOTE (Brendon @ Mar 21 2008, 10:03 PM) <{POST_SNAPBACK}>
Yes, but the "update" is a much earlier version of the PX engine than is used in EMC 10, or EMC 9 for that matter.

It's only 3.00.58 , whereas EMC9 uses 3.00.88a and upwards, and EMC10.0 uses 4.2.58a and 60a.


A search of the Roxio Knowledgebase for pxengine only list these two when I
search it!

Resolving General Burning Issues pxengine3.00.58a, pxengine2_08_40d.exe...

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#11 randers44

randers44

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 22 March 2008 - 07:57 AM

QUOTE (cdanteek @ Mar 22 2008, 06:59 AM) <{POST_SNAPBACK}>
A search of the Roxio Knowledgebase for pxengine only list these two when I
search it!

Resolving General Burning Issues pxengine3.00.58a, pxengine2_08_40d.exe...

cd



I think he was referring to this post:  http://forums.support.roxio.com/index.php?showtopic=27709


#12 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 20,254 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 22 March 2008 - 09:02 AM

QUOTE (randers44 @ Mar 22 2008, 08:57 AM) <{POST_SNAPBACK}>
I think he was referring to this post:  http://forums.support.roxio.com/index.php?showtopic=27709



Who was referring to Neil's post? That is a older version of the pxengine1_08_34a.exe.

Not upwards as Brendon posted!

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#13 Brendon

Brendon

    Digital Guru

  • Digital Guru
  • -8,384,201 posts
  • Gender:Male
  • Location:Christchurch, N.Z.

Posted 22 March 2008 - 03:13 PM

I fixed Neil's post. smile.gif

Yes cd, the KnowledgeBase is a bit out-of-date again or else they're not allowing us to have updated updaters. sad.gif
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7

I blame it all on Global Warming / Global Cooling / Global Staying the Same  [pick one]




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users