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Error: Codec Mpeg-2 Must Be Activated?


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#1 Ida

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Posted 24 March 2008 - 12:48 PM

I have just had to re-install my MyDVD Studio Premier 9.0 (from original purchase disk) however, when I try to open the MyDVD 9 and also the VideoWave 9, I keep receiving an Error message that states:

  "The following codec(s) must be activated before using the application:
   MPEG-2
   Click ok to activate or Cancel to abort."

Upon clicking OK...I receive another Error message thats states:

  "No permission - Bad Installation. & only gives the option to Exit.

I have uninstalled the program twice now and re-installed, but still I get the same messages. What can I do to fix this?

#2 Larry

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Posted 24 March 2008 - 01:13 PM

QUOTE (Ida @ Mar 24 2008, 03:48 PM) <{POST_SNAPBACK}>
I have just had to re-install my MyDVD Studio Premier 9.0 (from original purchase disk) however, when I try to open the MyDVD 9 and also the VideoWave 9, I keep receiving an Error message that states:

  "The following codec(s) must be activated before using the application:
   MPEG-2
   Click ok to activate or Cancel to abort."

Upon clicking OK...I receive another Error message thats states:

  "No permission - Bad Installation. & only gives the option to Exit.

I have uninstalled the program twice now and re-installed, but still I get the same messages. What can I do to fix this?
Follow the "clean install" instructions based on your operating system.
*** CLEAN INSTALL LINKS ****
XP:  http://kb.roxio.com/content/kb/Creator/000086CR
Vista:  http://kb.roxio.com/content/kb/Creator/000127CR
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL /  Plextor PX-708UF /
Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7

#3 KLM1

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Posted 25 June 2008 - 06:33 AM

QUOTE (Larry @ Mar 24 2008, 01:13 PM) <{POST_SNAPBACK}>
Follow the "clean install" instructions based on your operating system.
*** CLEAN INSTALL LINKS ****
XP:  http://kb.roxio.com/content/kb/Creator/000086CR
Vista:  http://kb.roxio.com/content/kb/Creator/000127CR


I want to confirm the above as absolutely necessary to get this working. And this is what I found experimenting with this failure.

Merely uninstalling EMC doesn't do it. ALL Roxio AND Sonic programs must be uninstalled. I never noticed that there was a Sonic MyDVD that was listed until I read the clean install instructions, and I suspect that may be where some might be going wrong. ALL listed directories must be deleted and ALL listed registry keys must be deleted. I even went so far as to download a program called "RegCleaner" and it found two more Roxio entries in the registry. Not sure if that's necessary, though. When reinstalling you MUST use the same email address as originally used when you registered the first time. If not, you will get a wrong registration key failure and you start over. After all of that I selected a simple module , such as Disk Copier, and when I tried to use it, it called for activation and went right on through. After that all worked like a champ.

It should be assumed that you will need to be connected to the internet. If not, you will get the elusive screen for off line activation with the even more elusive 25 orange numbers.

And Roxio would be realy nice if they allowed (or set their web site for) you to print the Clean Installation instructions. On first try all I got was two blank pages. I was fortunate to have Adobe Acrobat and was able to use it to print them.

#4 gi7omy

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Posted 25 June 2008 - 07:08 AM

A caveat on RegCleaner - run that with the program installed and working and it can kill off a couple of necessary registry entries leaving you with a time-expired 'trial' version. Norton OBC andf the McAfee equivalent do the same and you need to set it to ignore the relevant entries
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

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#5 KLM1

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Posted 25 June 2008 - 08:27 AM

I think if you're running it after you have uninstalled the programs and have deleted all of the directories and regisry keys you could probably be sure that the program is no longer running.

#6 Syrallas

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Posted 25 June 2008 - 09:31 AM

QUOTE (klmrec@swbell.net @ Jun 25 2008, 12:27 PM) <{POST_SNAPBACK}>
I think if you're running it after you have uninstalled the programs and have deleted all of the directories and regisry keys you could probably be sure that the program is no longer running.


You should block your e-mail from public view to prevent spammers....
Upstate NY

Posted Image



Some specs:

Creator 2012 Pro on this homemade pc:
ANTEC NINE HUNDRED case;   WIN HOME PREM 7 64-BIT;   MB ASUS P6X58D PREMIUM 1366 R;   CPU:INTEL CORE I7 950 3.06G;   SSD 80G INTEL SSDSA2MH080G;
Add'l HD 1.5TB WD 7K 64M;   Videocard: VGA ASUS GTX460;   DVD BURNER 1: BLU-RAY BURNER LG;  DVD BURNER 2: ASUS DRW-24B3LT;   CPU COOL ZALMAN

Posted Image
On this Vista 32 bit (Posted Image) pc:
System Model m8247c
  Chipset: GeForce 6150SE nForce 430;   Memory (RAM):  3 gig;  
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5600+, 2.800 GHz, 2 Core(s), 2 Logical Processor(s)

+ ATAPI DVD DH20A4P USB External DVD Burner; Western Digital 1TB & 1.5 TB  My Book™ Home Edition™ External Hard Drives

#7 KLM1

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Posted 25 June 2008 - 09:58 AM

QUOTE (Syrallas @ Jun 25 2008, 09:31 AM) <{POST_SNAPBACK}>
You should block your e-mail from public view to prevent spammers....


You are absolutely correct. Unfortunately, I have tried and could not change it. I get a password errror, but there is no password to enter and the one I did enter to get into the site was apparently correct as here I am, all logged in. When I clicked on contacting a Roxio rep I received a failure on that also. I hate to say it but, it sure does remove any confidence you might have for the software when the web site and contact don't work.

#8 gi7omy

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Posted 25 June 2008 - 10:08 AM

go to my controls at the top of the page and you should be able to access the part for changing name, signature, etc
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)

#9 Syrallas

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Posted 25 June 2008 - 10:09 AM

QUOTE (klmrec@swbell.net @ Jun 25 2008, 01:58 PM) <{POST_SNAPBACK}>
You are absolutely correct. Unfortunately, I have tried and could not change it. I get a password errror, but there is no password to enter and the one I did enter to get into the site was apparently correct as here I am, all logged in. When I clicked on contacting a Roxio rep I received a failure on that also. I hate to say it but, it sure does remove any confidence you might have for the software when the web site and contact don't work.

Let's hope a board moderator is out there reading this and can effectuate some changes.....
Upstate NY

Posted Image



Some specs:

Creator 2012 Pro on this homemade pc:
ANTEC NINE HUNDRED case;   WIN HOME PREM 7 64-BIT;   MB ASUS P6X58D PREMIUM 1366 R;   CPU:INTEL CORE I7 950 3.06G;   SSD 80G INTEL SSDSA2MH080G;
Add'l HD 1.5TB WD 7K 64M;   Videocard: VGA ASUS GTX460;   DVD BURNER 1: BLU-RAY BURNER LG;  DVD BURNER 2: ASUS DRW-24B3LT;   CPU COOL ZALMAN

Posted Image
On this Vista 32 bit (Posted Image) pc:
System Model m8247c
  Chipset: GeForce 6150SE nForce 430;   Memory (RAM):  3 gig;  
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5600+, 2.800 GHz, 2 Core(s), 2 Logical Processor(s)

+ ATAPI DVD DH20A4P USB External DVD Burner; Western Digital 1TB & 1.5 TB  My Book™ Home Edition™ External Hard Drives

#10 KLM1

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Posted 25 June 2008 - 10:21 AM

Been there a number of times. Tried a number of different names. I did notice that I got a green box around some of them, with a check mark. Had to look fast as they went to an error screen real fast. Tried logging in a number of times. Even went so far as rebooting, just in case something was hiding in the background. This is what I get:

The error returned was:
Sorry, you have entered an incorrect password. Please try again.

Thanks



#11 donahu1

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Posted 29 June 2008 - 06:02 PM

QUOTE (Larry @ Mar 24 2008, 01:13 PM) <{POST_SNAPBACK}>
Follow the "clean install" instructions based on your operating system.
*** CLEAN INSTALL LINKS ****
XP:  http://kb.roxio.com/content/kb/Creator/000086CR
Vista:  http://kb.roxio.com/content/kb/Creator/000127CR



Are you kidding? All this crap for a program I've already paid for? Never had this type of problem with 4.0,5.0,7.0,8.0 so what's different about 9.0? Especially since I've been using it successfully for over a year.
Those instructions sound like they come from a software engineer and not for helping a typical user....

That is really sad that it has come to this...

#12 gi7omy

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Posted 29 June 2008 - 06:47 PM

You asked for help and advice

Whether or not you accept that is up to you

btw - I happen to be a hardware engineer - not s/w
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)




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