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Jam 5 - Try To Save Disc Image, Get I/o Error


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#1 RZangpo2

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Posted 26 March 2008 - 07:26 AM

Hi, all. I'm running Mac OS 10.4.11 on a 1.5 GHz PowerBook G4 with 2GB of RAM.

Until yesterday, I was able to save disc images from Jam 5.0.1, no problem. But now, when I try, the image writing procedure hangs - always in the same place on the same track - and I get the message, "Couldn't complete the last command because there was an I/O error. Result Code = -36".

I've heard this can happen when there's not enough free space on the HD. But I have an 80GB hard drive with more than 24GB free. I've tried repairing permissions and directories, etc. - all the standard fixes - but no go. I've re-ripped the offending track using stronger error correction. I've run the resulting file through Peak Pro 5.2. Nothing helps.

I'm at my wit's end, having lost almost a full day of work to this problem. Advice? TIA.

#2 tsantee

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Posted 26 March 2008 - 07:32 AM

As an experiment have you tried deleting that track to see if the disc image can be written?
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!

#3 RZangpo2

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Posted 26 March 2008 - 08:06 AM

QUOTE (tsantee @ Mar 26 2008, 07:32 AM) <{POST_SNAPBACK}>
As an experiment have you tried deleting that track to see if the disc image can be written?


I just tried that. Now the error comes in the following track.

#4 RZangpo2

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Posted 26 March 2008 - 08:28 AM

Not only that, but the Toast 7 file I made from the last saved disc image won't burn; nor can I open the image in Peak Pro 5.2. In both cases I get -36 errors. So not only can I not save my changes; I can't even revert to the last saved version!

#5 RZangpo2

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Posted 26 March 2008 - 12:19 PM

QUOTE (RZangpo2 @ Mar 26 2008, 08:28 AM) <{POST_SNAPBACK}>
Not only that, but the Toast 7 file I made from the last saved disc image won't burn; nor can I open the image in Peak Pro 5.2. In both cases I get -36 errors. So not only can I not save my changes; I can't even revert to the last saved version!


LATER. Fortunately, I burned a copy of the last saved disc image to CD yesterday. By ripping that CD back to the HD, I was able to resurrect the last saved disc image. It burns fine.

BUT! Any changes to the last saved image, and it won't save or burn! I reproduced yesterday's changes to the last saved image (luckily I remembered them all), and tried to save to a new disc image. No dice. Saving or burning, I get the same -36 error.

Then I tried importing into a Jam document just the three tracks I altered yesterday. I was able to save them as a disc image just fine. So the problem is not with the files.

I'm running out of ideas. Anyone?

#6 tsantee

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Posted 26 March 2008 - 08:47 PM

I haven't a clue what might be causing this but what I'd do first is run Disk Warrior and the extended test on my hardware test disc. Sorry that I can't be of more help.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!

#7 RZangpo2

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Posted 27 March 2008 - 06:01 AM

QUOTE (tsantee @ Mar 26 2008, 08:47 PM) <{POST_SNAPBACK}>
I haven't a clue what might be causing this but what I'd do first is run Disk Warrior and the extended test on my hardware test disc. Sorry that I can't be of more help.

Did that already. I also threw away the Jam preference files (which you didn't mention as a possible fix). Neither worked.

I ultimately worked around the problem in two ways. First, I saved the entire disc as an .aif file in Peak, and made the changes I wanted by cutting and pasting (more work than Jam, but same result). Then I opened it in iTunes and burned it (note that I'm now bypassing Jam and Toast entirely). This worked, except that the entire disc was burned as 1 long track, which is not what I intended.

Finally, I opened an entirely new document in Jam, and reproduced the work I had done earlier. This was a pain in the a**, but it worked.

So I still don't know what caused the original problem, or what might have fixed it. My best guess is that something in the disc image file got corrupted, but I couldn't figure out what it was.

Tell me, is it true that the latest version of Toast has all the functionality of Jam (e.g., precise length of gaps between tracks, cross-fades, offsets, etc.)? If so, I may bite the bullet and upgrade.

Edited by RZangpo2, 27 March 2008 - 06:03 AM.


#8 tsantee

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Posted 27 March 2008 - 08:20 AM

QUOTE (RZangpo2 @ Mar 27 2008, 06:01 AM) <{POST_SNAPBACK}>
Tell me, is it true that the latest version of Toast has all the functionality of Jam (e.g., precise length of gaps between tracks, cross-fades, offsets, etc.)? If so, I may bite the bullet and upgrade.

Toast 9 has many of Jam's features but not all of them. Track pauses are in pre-set increments: 0.5 second increments from 0 to 2 seconds and 1 second increments from 2 to 8 seconds. Track trimming, gain and cross fades are the same. Audio unit effects are new. Toast cannot read Jam files but can open disc images created by Jam and recognize all the Jam presets. You can buy Toast as a download from Roxio and if it isn't satisfactory you can request a refund within a certain number of days.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!

#9 RZangpo2

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Posted 27 March 2008 - 09:49 AM

QUOTE (tsantee @ Mar 27 2008, 08:20 AM) <{POST_SNAPBACK}>
Toast 9 has many of Jam's features but not all of them. Track pauses are in pre-set increments: 0.5 second increments from 0 to 2 seconds and 1 second increments from 2 to 8 seconds. Track trimming, gain and cross fades are the same. Audio unit effects are new. Toast cannot read Jam files but can open disc images created by Jam and recognize all the Jam presets. You can buy Toast as a download from Roxio and if it isn't satisfactory you can request a refund within a certain number of days.

Hmm... Sounds like I'd better stick to Jam (as long as I can get it to work).




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