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Certificate File Is Missing... I uninstalled ECM 8 and re-installed it and now I have this error

#1 User is offline   scout 

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Post icon  Posted 29 March 2008 - 05:32 AM

My ECM 8 software has been having errors every time I try to work in it. None of the functions within roxio would work. I couldn't even copy a CD. After months of fighting with these errors, I thought I'd try a registry cleaner hoping that was the reason I'd been getting some of the errors. I ran that and it didn't help anything. So I decided to uninstall and completely re-install the ECM software. Now, I'm getting this error "The certificate file is missing or has been corrupted. Please re-install it." I have already done a complete re-install of the software. I'm not sure what else to do. Can anyone help me???

Thanks!
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#2 User is offline   sknis 

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Posted 29 March 2008 - 05:51 AM

QUOTE (scout @ Mar 29 2008, 08:32 AM) <{POST_SNAPBACK}>
My ECM 8 software has been having errors every time I try to work in it. None of the functions within roxio would work. I couldn't even copy a CD. After months of fighting with these errors, I thought I'd try a registry cleaner hoping that was the reason I'd been getting some of the errors. I ran that and it didn't help anything. So I decided to uninstall and completely re-install the ECM software. Now, I'm getting this error "The certificate file is missing or has been corrupted. Please re-install it." I have already done a complete re-install of the software. I'm not sure what else to do. Can anyone help me???

Thanks!


Download and run Microsoft's Installer Clean-up Utility. Remove the Roxio entries.

Read this if you still have problems. If you uninstall again, make sure that you don't have your anti-virus running and you install to a defragmented disk with lots of space.

This post has been edited by sknis: 29 March 2008 - 05:52 AM

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