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Certificate File Is Missing...


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#1 scout

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Posted 29 March 2008 - 05:32 AM

My ECM 8 software has been having errors every time I try to work in it.  None of the functions within roxio would work.  I couldn't even copy a CD.  After months of fighting with these errors, I thought I'd try a registry cleaner hoping that was the reason I'd been getting some of the errors.  I ran that and it didn't help anything.  So I decided to uninstall and completely re-install the ECM software.  Now, I'm getting this error "The certificate file is missing or has been corrupted.  Please re-install it."  I have already done a complete re-install of the software.  I'm not sure what else to do.  Can anyone help me???

Thanks!

#2 sknis

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Posted 29 March 2008 - 05:51 AM

QUOTE (scout @ Mar 29 2008, 08:32 AM) <{POST_SNAPBACK}>
My ECM 8 software has been having errors every time I try to work in it.  None of the functions within roxio would work.  I couldn't even copy a CD.  After months of fighting with these errors, I thought I'd try a registry cleaner hoping that was the reason I'd been getting some of the errors.  I ran that and it didn't help anything.  So I decided to uninstall and completely re-install the ECM software.  Now, I'm getting this error "The certificate file is missing or has been corrupted.  Please re-install it."  I have already done a complete re-install of the software.  I'm not sure what else to do.  Can anyone help me???

Thanks!


Download and run Microsoft's Installer Clean-up Utility.  Remove the Roxio entries.

Read this if you still have problems.  If you uninstall again, make sure that you don't have your anti-virus running and you install to a defragmented disk with lots of space.

Edited by sknis, 29 March 2008 - 05:52 AM.

Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

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