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Received a copy of Roxio Creator 9 LE along with a DVD drive and am having a few problems..
It installed OK but every time I boot the computer I ger a series of "please pass the correct path to the certificate file" error messages. After closing the dialog box(es) I get a runtime error message.
Also, there doesn't appear to be an uninstall option anywhere for the program....
Anyone any ideas?
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Roxio Creator 9 Le Problems..
#2
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- Group: Digital Guru
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Posted 03 April 2008 - 05:30 AM
QUOTE (David_h @ Apr 1 2008, 10:03 AM) <{POST_SNAPBACK}>
Received a copy of Roxio Creator 9 LE along with a DVD drive and am having a few problems..
It installed OK but every time I boot the computer I ger a series of "please pass the correct path to the certificate file" error messages. After closing the dialog box(es) I get a runtime error message.
Also, there doesn't appear to be an uninstall option anywhere for the program....
Anyone any ideas?
It installed OK but every time I boot the computer I ger a series of "please pass the correct path to the certificate file" error messages. After closing the dialog box(es) I get a runtime error message.
Also, there doesn't appear to be an uninstall option anywhere for the program....
Anyone any ideas?
Uninstall using Windows Control Panel Add or Remove Programs then select repair or remove. Follow that up by using Microsoft's Install Clean up Program. Reinstall.
Perhaps you installed the program with your anti-virus running?
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#3
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Posted 04 April 2008 - 05:25 AM
QUOTE (sknis @ Apr 3 2008, 05:30 AM) <{POST_SNAPBACK}>
Uninstall using Windows Control Panel Add or Remove Programs then select repair or remove. Follow that up by using Microsoft's Install Clean up Program. Reinstall.
Perhaps you installed the program with your anti-virus running?
Perhaps you installed the program with your anti-virus running?
Nowhere does it say to stop the AV before installing...
Does this cause problems, then?
#4
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- Group: Digital Guru
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Posted 05 April 2008 - 08:02 AM
QUOTE (David_h @ Apr 4 2008, 08:25 AM) <{POST_SNAPBACK}>
Nowhere does it say to stop the AV before installing...
Does this cause problems, then?
Does this cause problems, then?
That is common and best practices for ALL software. Some manufacturers put that on the box; some rely on basic knowledge of the user.
Yes, having an anti-virus running can and often does prevent the proper registration of some of the registry keys.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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