4 replies to this topic

[ChalleHx]

Hey, Im Having a Problem on Roxio MyDvD Version 7. I Press the Edit Style. And It crashes with the Send Error Report MSG. >   Roxio MyDVD has encountered a problem and needs to close.  We are sorry for the inconvenience > Send Error Report > Don't Send Error Report.

Does anyone know how i can Prevent this? Thanks.

[stevek]

I have been using version 7 for a while and Edit Style has always worked for me. Did it ever work? Or is this something new?

[kathleen41]

I have been using Sonic MyDVD v 6.2.0 (pre-installed on my PC) without problem for a year. I began to get operating performance problems, after a year or so with other programs on my pc, so I did a complete reformat on my hard drive, which took it back to factory condition, downloaded all my updates from Microsoft windows, and now MyDVD plus will crash every time I open it if I click the edit style button or anything else. However, it will burn dvd's with no problem, as long as I just add files, and type in the text. I just can't change the style, background, or font size (which is normally too big) without it crashing. It will give me an error message that says it has encountered a problem and needs to close. EVERY time. I uninstalled, (Clean) and re-installed this program, and it did not help. (The first time I ran it after the complete reformat, which took it back to its orginal installation settings, and it still crashed). I love this software but I have no idea how to fix it. Any ideas? Thanks!

[Larry]

I have been using Sonic MyDVD v 6.2.0 (pre-installed on my PC) without problem for a year. I began to get operating performance problems, after a year or so with other programs on my pc, so I did a complete reformat on my hard drive, which took it back to factory condition, downloaded all my updates from Microsoft windows, and now MyDVD plus will crash every time I open it if I click the edit style button or anything else. However, it will burn dvd's with no problem, as long as I just add files, and type in the text. I just can't change the style, background, or font size (which is normally too big) without it crashing. It will give me an error message that says it has encountered a problem and needs to close. EVERY time. I uninstalled, (Clean) and re-installed this program, and it did not help. (The first time I ran it after the complete reformat, which took it back to its orginal installation settings, and it still crashed). I love this software but I have no idea how to fix it. Any ideas? Thanks!

Did those MS updates include IE 7 and WMP 11? If so, one or both are a likely cause of your problem and need to be removed.

**** IE 7 & WMP 11 Uninstall Post
http://forums.support.roxio.com/index.php?showtopic=23162

[lynn98109]

Did those MS updates include IE 7 and WMP 11? If so, one or both are a likely cause of your problem and need to be removed.

**** IE 7 & WMP 11 Uninstall Post
http://forums.support.roxio.com/index.php?showtopic=23162

Um ... if you have IE 7, and it was on there before SP3, you can't get it back out short of reformatting the Hard Drive.
http://techrepublic.com.com/5208-12843-0.h...ssageID=2495286

If you like IE 7, it's time to replace most of your software.

(IE 7 isn't getting anywhere near any of my computers, BUT, when I had to reformat the WinXP, I downloaded SP3 from download.com using the high-speed connection at the library, and put it on after WinXP SP2 - seems to work ok - and there were only two tiny downloads aside from IE 7and WinPlayer 11, both of which I declined.)

Lynn