10 replies to this topic

[jeffjaco1175]

I tried to close and finalize a newly burned dvd, than it said please insert an appendable data disk.  I am using a dvd-r disk.  I cannot play it on my dvd player until it is closed and finalized. The dvd burned fine because it plays on my computer dvd drive.  How do I get the disk to close and finalize? Any help would be much appriciated?

[cdanteek]

I tried to close and finalize a newly burned dvd, than it said please insert an appendable data disk.  I am using a dvd-r disk.  I cannot play it on my dvd player until it is closed and finalized. The dvd burned fine because it plays on my computer dvd drive.  How do I get the disk to close and finalize? Any help would be much appriciated?

Did you use Creator Classic or Sonic's Home screen Data Project and burn a data disc project?

A DVD authoring program like MyDVD and Disc Copier makes compliant DVD Video Disc's and always closes them! That is what you should use to burn a DVD to play on a stand alone set top player.

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[jeffjaco1175]

Did you use Creator Classic or Sonic's Home screen Data Project and burn a data disc project?

A DVD authoring program like MyDVD and Disc Copier makes compliant DVD Video Disc's and always closes them! That is what you should use to burn a DVD to play on a stand alone set top player.

cd

I used roxio 9 and I cant seem to get the company to give me tech support

[cdanteek]

I used roxio 9 and I cant seem to get the company to give me tech support

I don't think you need tech support for such a simple task, answering the questions would be a start! Did your Roxio EMC 9 come pre-installed on your pc, or is it a bought retail version?

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[jeffjaco1175]

I don't think you need tech support for such a simple task, answering the questions would be a start! Did your Roxio EMC 9 come pre-installed on your pc, or is it a bought retail version?

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it came with my computer. do you have any idea how to fix this problem? I used roxio emc 9.

Edited by jeffjaco1175, 16 April 2008 - 01:42 PM.

[cdanteek]

Then you have a OEM version bought from Roxio by your computer maker, is that HP or Dell?

Most here use Retail bought versions from Roxio and are different. You might have to list your programs so someone could help. More details the better, start with how you burned your DVD that won't work!

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[grandpabruce]

it came with my computer. do you have any idea how to fix this problem? I used roxio emc 9.

Part of the problem is getting the information to give advice. It's like pulling teeth.  What program, in the EMC suite, did you use to make that DVD?  Where did the source file originate?

Edited by grandpabruce, 16 April 2008 - 01:50 PM.

[jeffjaco1175]

Part of the problem is getting the information to give advice. It's like pulling teeth.  What program, in the EMC suite, did you use to make that DVD?  Where did the source file originate?

Please forgive me but all the information I have is as follows:

1. I am using roxio 9 EMC which came with my dell computer.
2. I am trying to burn onto a dvd-r disk.
3. I taped a program with my dvd recorder in my living room (not my computer dvd drive)
4. I am trying to burn a copy of that recorded program using roxio 9 EMC  and my computer dvd drive.
5. The disk will not finalize or close. It ejects the tray and it tells me to use an appendable data disk which I had done originally (dvd-r)
6. The dvd will refuse to play on  my dvd player in my living room, which leads me to belive it is not finalized because the data burned fine.  The program is on the disk.  I just cannot watch it in my living room dvd player.

Edited by jeffjaco1175, 16 April 2008 - 02:34 PM.

[cdanteek]

I taped a program with my dvd recorder in my living room (not my computer dvd drive)

The stand alone DVD Recorder has to burn it in DVD Video Format not a VR Format, and it has to finalize the disc not your DVD Burner and the Roxio program!

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[myguggi]

Please forgive me but all the information I have is as follows:

1. I am using roxio 9 EMC which came with my dell computer.
2. I am trying to burn onto a dvd-r disk.
3. I taped a program with my dvd recorder in my living room (not my computer dvd drive)
4. I am trying to burn a copy of that recorded program using roxio 9 EMC  and my computer dvd drive.
5. The disk will not finalize or close. It ejects the tray and it tells me to use an appendable data disk which I had done originally (dvd-r)
6. The dvd will refuse to play on  my dvd player in my living room, which leads me to belive it is not finalized because the data burned fine.  The program is on the disk.  I just cannot watch it in my living room dvd player.

You still refuse to state what program within Roxio EMC 9 you are using to burn! There are several burning programs that one can use and we have to know which one you are using

[jeffjaco1175]

You still refuse to state what program within Roxio EMC 9 you are using to burn! There are several burning programs that one can use and we have to know which one you are using

I am using the "copy disk" tab. I launch the program, click "copy disk", it burns fine but won't close or finalize.  Im sorry i cant come up with anything else. perhaps if i can get a live tech support phone number they can walk me through it?