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Trouble Running Program Creator 8.2 Xe


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#1 LoriTG

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Posted 19 April 2008 - 11:24 PM

I installed Roxio Creator 8.2 XE that came with my drive. After I install it and run MyDVD I add a background and it's all pixilated. Sometimes it will even look like a split screen. Can someone please help me with this?

Thank-you,
Lori

#2 Jim_Hardin

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Posted 20 April 2008 - 03:04 AM

You should try to update your drivers for you video card and check to see if you have the latest DirectX update from MS.
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#3 LoriTG

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Posted 20 April 2008 - 05:29 PM

Ok I went to Microsoft Update and there are no updates for my computer. Do you have another suggestion. I want to include that I tried to go ahead and make a movie anyway with MyDVD but in the preview window it showed a screen split in three so I cancelled.


QUOTE (Jim_Hardin @ Apr 20 2008, 03:04 AM) <{POST_SNAPBACK}>
You should try to update your drivers for you video card and check to see if you have the latest DirectX update from MS.



#4 LoriTG

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Posted 20 April 2008 - 05:37 PM

I just now found the problem. I was looking at my display setting and somehow the color settings wasn't set to the highest. I set it to the highest and the program is running fine now.

QUOTE (Jim_Hardin @ Apr 20 2008, 03:04 AM) <{POST_SNAPBACK}>
You should try to update your drivers for you video card and check to see if you have the latest DirectX update from MS.



#5 grandpabruce

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Posted 20 April 2008 - 06:14 PM

QUOTE (LoriTG @ Apr 20 2008, 08:29 PM) <{POST_SNAPBACK}>
Ok I went to Microsoft Update and there are no updates for my computer. Do you have another suggestion. I want to include that I tried to go ahead and make a movie anyway with MyDVD but in the preview window it showed a screen split in three so I cancelled.


You will not find video card updates, or the DirectX updates through Windows Updates.

For your video card drivers, you need to go to the manufacturer's website and download them from there.  For the DirectX update, you can get from the following link:

http://www.microsoft.com/downloads/details...;displaylang=en

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