5 replies to this topic

[annatav]

When I launch Roxio Media Creator 8 Icon, I recive: ("Puntero no válido" ComError, 80004003)

[calmose@gmail.com]

I was receiving the same error but have finally solved the problem by upgrading my XP Pro to SP2.  I uninstalled EMC8, upgraded to SP2, reinstalled EMC8 and no longer receive the error.  I can open the main media creator "home" application.  Let me know if this helps.  I did a few other steps along the way but I don't believe they were accomplices.

[annatav]

calmose@gmail.com, on Jan 17 2006, 09:00 PM, said:

I was receiving the same error but have finally solved the problem by upgrading my XP Pro to SP2.  I uninstalled EMC8, upgraded to SP2, reinstalled EMC8 and no longer receive the error.  I can open the main media creator "home" application.  Let me know if this helps.  I did a few other steps along the way but I don't believe they were accomplices.

I have XP Home SP2. I downloaded the program and the first time the main home applicatios was OK, but not the second time and after.
Thanks.
Nacho.

[JC]

I'm not sure. HAve you tried to type that error message into Roxanne Support on the Roxio Support site. It may give you idead of what's wrong.

[annatav]

jmcoleman01, on Jan 24 2006, 05:33 PM, said:

I'm not sure. HAve you tried to type that error message into Roxanne Support on the Roxio Support site. It may give you idead of what's wrong.

Yes. I tried but nothing for response

[ferraguti@cox.net]

I'm running into the same issue.  I have XP Pro with SP2.  I was able to register the product through the desktop icon but from then on I get a blank message box then another message box identifying the 80004005 Invalid Pointer error.  I have not been able to find anything on Roxio's support website.  I have found two forum entries about SP 2 not being installed.  So I reinstalled SP 2 and did a reinstall to Roxio with the same results.  Oddly enough, all of the other programs work.  I just can't get into the Home (Roxio_Central.exe).