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Unable To Reinstall Easy Media Creator 7.1 uninstall current version...

#1 User is offline   ssl 

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Posted 28 April 2008 - 04:58 AM

I had a problem with image creation and wanted to reinstall Easy Media Creator 7.1, after uninstalling IE7 (as I had read it could be incompatible). But now, I'm stuck without IE7 and without Easy Media Creator 7.1! angry.gif

I've been trying to reinstall Easy Media Creator 7.1.
It was not possible to uninstall, so I had to use roxios uninstall guide (Windows Install Cleanup, delete several registry keys).
When I now try to install, I get the error: uninstall current version...

I have deleted all folders with "roxio", and registry keys software/roxio. What more is to be done to be able to install my software? sad.gif

I have XP sp2.
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#2 User is offline   sknis 

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Posted 28 April 2008 - 09:26 AM

QUOTE (ssl @ Apr 28 2008, 07:58 AM) <{POST_SNAPBACK}>
I had a problem with image creation and wanted to reinstall Easy Media Creator 7.1, after uninstalling IE7 (as I had read it could be incompatible). But now, I'm stuck without IE7 and without Easy Media Creator 7.1! angry.gif

I've been trying to reinstall Easy Media Creator 7.1.
It was not possible to uninstall, so I had to use roxios uninstall guide (Windows Install Cleanup, delete several registry keys).
When I now try to install, I get the error: uninstall current version...

I have deleted all folders with "roxio", and registry keys software/roxio. What more is to be done to be able to install my software? sad.gif

I have XP sp2.


Did you do the Windows Install Clean up step?

PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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#3 User is offline   ssl 

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Posted 28 April 2008 - 09:51 PM

QUOTE (sknis @ Apr 28 2008, 09:26 AM) <{POST_SNAPBACK}>
Did you do the Windows Install Clean up step?



Yes.

QUOTE (ssl @ Apr 28 2008, 09:47 PM) <{POST_SNAPBACK}>
Yes.


But I have not deleted all the occurrencies of Roxio in registry (only under local machine/current user software and some others, but there are lots of all over the registry - classes, etc). RegClean from Microsoft does not help either. Some important entry in registry that I missed?
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#4 User is offline   sknis 

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Posted 29 April 2008 - 03:45 AM

QUOTE (ssl @ Apr 29 2008, 12:51 AM) <{POST_SNAPBACK}>
But I have not deleted all the occurrencies of Roxio in registry (only under local machine/current user software and some others, but there are lots of all over the registry - classes, etc). RegClean from Microsoft does not help either. Some important entry in registry that I missed?


But why?

Did you follow ALL the steps in the knowledge base article about clean uninstall in the order in the article?

Also see if Revo Uninstaller (free) will identify that EMC 7 is there and use it to clean those registry entries.

Also remember that WMP 11 will also cause problems with EMC 7/7.5

If that doesn't work, maybe it it time to reformat your hard drive?
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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#5 User is offline   ssl 

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Posted 29 April 2008 - 10:50 PM

QUOTE (sknis @ Apr 29 2008, 03:45 AM) <{POST_SNAPBACK}>
But why?


I do not have the time to delete all the rows in registry (all the registered classes).

QUOTE (sknis @ Apr 29 2008, 03:45 AM) <{POST_SNAPBACK}>
Did you follow ALL the steps in the knowledge base article about clean uninstall in the order in the article?


Yes, I did.

QUOTE (sknis @ Apr 29 2008, 03:45 AM) <{POST_SNAPBACK}>
Also see if Revo Uninstaller (free) will identify that EMC 7 is there and use it to clean those registry entries.


REVO did not find any roxio nor emc installed.

QUOTE (sknis @ Apr 29 2008, 03:45 AM) <{POST_SNAPBACK}>
Also remember that WMP 11 will also cause problems with EMC 7/7.5


To install EMC?

QUOTE (sknis @ Apr 29 2008, 03:45 AM) <{POST_SNAPBACK}>
If that doesn't work, maybe it it time to reformat your hard drive?


That's no option at work. There is no time for that. I quit using EMC and try on another PC for the time. No solution to the problem. wink.gif
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#6 User is offline   sknis 

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Posted 30 April 2008 - 12:50 PM

QUOTE (ssl @ Apr 30 2008, 01:50 AM) <{POST_SNAPBACK}>
I do not have the time to delete all the rows in registry (all the registered classes).



Yes, I did.



REVO did not find any roxio nor emc installed.



To install EMC?



That's no option at work. There is no time for that. I quit using EMC and try on another PC for the time. No solution to the problem. wink.gif


Your choice.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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