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Videowave 7 Invalid Cd Key Error

#1 User is offline   LouR 

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Posted 05 May 2008 - 05:41 PM

I was given VideoWave 7 for a Christmas Gift about three years ago, but never had a need for it. Tried to install it tonight, but am getting an invalid CD Key Error. The system clock is current and the CD Key is accurate as it allowed me to register it and enter it into my profile. Any thoughts on how I might get passed this error?
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#2 User is offline   ml 

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Posted 05 May 2008 - 07:10 PM

QUOTE (LouR @ May 5 2008, 08:41 PM) <{POST_SNAPBACK}>
I was given VideoWave 7 for a Christmas Gift about three years ago, but never had a need for it. Tried to install it tonight, but am getting an invalid CD Key Error. The system clock is current and the CD Key is accurate as it allowed me to register it and enter it into my profile. Any thoughts on how I might get passed this error?

Is this the first time you tried to install the program? The most common problem is mistaking a zero for the letter O or vice versa.
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#3 User is online   sknis 

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Posted 06 May 2008 - 04:40 AM

QUOTE (LouR @ May 5 2008, 08:41 PM) <{POST_SNAPBACK}>
I was given VideoWave 7 for a Christmas Gift about three years ago, but never had a need for it. Tried to install it tonight, but am getting an invalid CD Key Error. The system clock is current and the CD Key is accurate as it allowed me to register it and enter it into my profile. Any thoughts on how I might get passed this error?


What OS are you running? If Vista, you can pretty much forget about running it. If you have IE 7 and/or WMP 11 on your computer, you can pretty much forget about it unless you roll those back to a previous version.

I remember I had problems with it and with the TSID key. You may want to contact support directly to see what they can do.
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#4 User is offline   LouR 

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Posted 06 May 2008 - 05:04 AM

QUOTE (sknis @ May 6 2008, 04:40 AM) <{POST_SNAPBACK}>
What OS are you running? If Vista, you can pretty much forget about running it. If you have IE 7 and/or WMP 11 on your computer, you can pretty much forget about it unless you roll those back to a previous version.

I remember I had problems with it and with the TSID key. You may want to contact support directly to see what they can do.


I finally got it to work. I am not sure what was wrong, but I shut the computer down and walked away from it in frustration. Let it sit for awhile and booted back up and the key went through the next time. It wasn't an entry problem as I was cutting and pasting from my profile and I have my wife and son double check to make sure I was entering the key correctly. Must have been some sort of anomoly. Thanks everyone for getting back to me. I'm good to go and I love the product. Thanks again.

Lou

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#5 User is offline   gi7omy 

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Posted 06 May 2008 - 05:39 AM

I've done that before laugh.gif

Sometimes when you cut and paste you get an extra blank or a hidden <CR> that messes up the key
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