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Black Spots After Burning


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#1 terrimcdaniels

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Posted 14 May 2008 - 01:57 PM

I am burning a DVD with over 500 photos.  It works well until later in the project when it will have black periods and then come back with the photos.  I have burned 2x and the errors are in about the same spots but not exactly.  My problem is that it takes 3 hours to burn and I'm running out of time as the project is due with 50 copies by Sunday.  Any help?

Terri

					
					

#2 myguggi

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Posted 14 May 2008 - 02:35 PM

QUOTE (terrimcdaniels @ May 14 2008, 05:57 PM) <{POST_SNAPBACK}>
I am burning a DVD with over 500 photos.  It works well until later in the project when it will have black periods and then come back with the photos.  I have burned 2x and the errors are in about the same spots but not exactly.  My problem is that it takes 3 hours to burn and I'm running out of time as the project is due with 50 copies by Sunday.  Any help?

Terri


You will have to give some more information. What program did you use to create the slideshow.?The problem you describe often seems to occur with the Slideshow Wizard or assistant. People have much more success when they use Videowave to create the slideshow and then use myDVD to create menus, etc and do the burn.
As to the length of time for the rendering and the burn that depends on the timelength of your slideshow and your system. You can figure on about 2x the timelength of your slideshow as rough estimate.
If you want to make multiple copies, it is recommended to burn to an iso image file and then use DiscCopier to burn to DVD. That way you will have to render only once which is really what takes the time. The actual burn to DVD should be fairly quick from 10 to 30 minutes depending on the speed of your burner.

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset


#3 terrimcdaniels

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Posted 14 May 2008 - 02:46 PM

QUOTE (myguggi @ May 14 2008, 02:35 PM) <{POST_SNAPBACK}>
You will have to give some more information. What program did you use to create the slideshow.?The problem you describe often seems to occur with the Slideshow Wizard or assistant. People have much more success when they use Videowave to create the slideshow and then use myDVD to create menus, etc and do the burn.
As to the length of time for the rendering and the burn that depends on the timelength of your slideshow and your system. You can figure on about 2x the timelength of your slideshow as rough estimate.
If you want to make multiple copies, it is recommended to burn to an iso image file and then use DiscCopier to burn to DVD. That way you will have to render only once which is really what takes the time. The actual burn to DVD should be fairly quick from 10 to 30 minutes depending on the speed of your burner.


I am creating the show and burning in My DVD.  I did this last year with no problems.  It is for a graduation celebration for our high school seniors.  I was wondering if it could be my DVDs.  I have used this batch for other projects but none were as big as this one so perhaps it didn't encompass the area with the problems.  Is that possible? I am currently trying it again with a different container of DVDs.  Thanks so much for your input!  I'm starting to panic!

Terri

#4 myguggi

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Posted 14 May 2008 - 03:00 PM

QUOTE (terrimcdaniels @ May 14 2008, 06:46 PM) <{POST_SNAPBACK}>
I am creating the show and burning in My DVD.  I did this last year with no problems.  It is for a graduation celebration for our high school seniors.  I was wondering if it could be my DVDs.  I have used this batch for other projects but none were as big as this one so perhaps it didn't encompass the area with the problems.  Is that possible? I am currently trying it again with a different container of DVDs.  Thanks so much for your input!  I'm starting to panic!

Terri


When do you see the "spots" when playing on a stand-alone DVD or through your burner in your system? Poor quality DVDs can certainly have playback problems and not every DVD player will play your type of DVD. So you could still have lots of problems even if the DVD plays sucessfully on your player. You should find out what kind of DVDs your "clients" can play

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset


#5 terrimcdaniels

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Posted 14 May 2008 - 03:09 PM

QUOTE (myguggi @ May 14 2008, 03:00 PM) <{POST_SNAPBACK}>
When do you see the "spots" when playing on a stand-alone DVD or through your burner in your system? Poor quality DVDs can certainly have playback problems and not every DVD player will play your type of DVD. So you could still have lots of problems even if the DVD plays sucessfully on your player. You should find out what kind of DVDs your "clients" can play


The black spots are showing when I play on my dvd player as well as on my computer.  I am using DVD-R as I have learned that more people can play those than anything else.  I don't believe the type of DVD is the problem since it is showing up for most of the DVD.  I am hopeful that using a different batch of DVDs will help.  I am using Memorex which I know alot of people don't like but I have never had problems with them before and they are printable.  They are the only printable ones I can get locally.  

Terri

#6 cdanteek

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Posted 14 May 2008 - 04:24 PM

In XP click start, all programs, Roxio EMC 9, tools, DVDInfo Pro. Place the bad disc in the drive, click the icon at top of DVDInfo Pro with the magnifying glass, this checks the disc 'CRC Read Error Test' see if it shows errors on the disc. If not, the black spots have to be a software/video card problem.

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#7 terrimcdaniels

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Posted 14 May 2008 - 04:32 PM

QUOTE (cdanteek @ May 14 2008, 04:24 PM) <{POST_SNAPBACK}>
In XP click start, all programs, Roxio EMC 9, tools, DVDInfo Pro. Place the bad disc in the drive, click the icon at top of DVDInfo Pro with the magnifying glass, this checks the disc 'CRC Read Error Test' see if it shows errors on the disc. If not, the black spots have to be a software/video card problem.

cd


It is almost done burning again.  I have watched it encode and there were no black spots in the areas I have had that problem.  I will definitely try this when it gets done.  Can I use your method to test all my dvds before I burn them to not waste time using bad discs?  I certainly don't have time to watch all 50 to make sure they are all right and yet hate to hand out dvds that may not be good.

QUOTE (cdanteek @ May 14 2008, 04:24 PM) <{POST_SNAPBACK}>
In XP click start, all programs, Roxio EMC 9, tools, DVDInfo Pro. Place the bad disc in the drive, click the icon at top of DVDInfo Pro with the magnifying glass, this checks the disc 'CRC Read Error Test' see if it shows errors on the disc. If not, the black spots have to be a software/video card problem.

cd


I don't see DVDInfo Pro under tools.   dry.gif   I'm looking at my other computer which is VISTA.  I don't want to touch my XP until it's done burning.  Does it make a difference that it is VISTA?

#8 cdanteek

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Posted 14 May 2008 - 04:45 PM

QUOTE
Can I use your method to test all my dvds before I burn them to not waste time using bad discs?


No, only after burning to the disc.

A Bought Retail version of Roxio EMC V 9 in Vista or XP should have DVDInfo Pro. It was removed in version 10 tho.

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#9 terrimcdaniels

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Posted 14 May 2008 - 04:49 PM

QUOTE (cdanteek @ May 14 2008, 04:45 PM) <{POST_SNAPBACK}>
No, only after burning to the disc.

A Bought Retail version of Roxio EMC V 9 in Vista or XP should have DVDInfo Pro. It was removed in version 10 tho.

cd


I bought the retail version of EMC 9 but did update it when I put it on my VISTA computer so perhaps that is why.  We will hope that it is on my XP machine.  At least I can check each one after I burn it to make sure it is OK before I hand them out.  Thanks for the suggestion!

#10 cdanteek

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Posted 14 May 2008 - 04:55 PM

QUOTE
but did update it


To what, this update ( RoxioEMCSuitev9.1Updater_1Z26QZS0RU3.exe )?

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#11 terrimcdaniels

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Posted 14 May 2008 - 05:06 PM

QUOTE (cdanteek @ May 14 2008, 04:55 PM) <{POST_SNAPBACK}>
To what, this update ( RoxioEMCSuitev9.1Updater_1Z26QZS0RU3.exe )?

cd


I think I went to Roxio Creator Home and checked for updates.  It's been a while though so not sure.  I did what I said just now and it said I am current.


#12 cdanteek

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Posted 14 May 2008 - 05:14 PM

QUOTE (terrimcdaniels @ May 14 2008, 07:06 PM) <{POST_SNAPBACK}>
I think I went to Roxio Creator Home and checked for updates.  It's been a while though so not sure.  I did what I said just now and it said I am current.


If you click start, all programs, What # is listed behind the Roxio Easy Media Creator  (  ?  ) ?

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#13 malatekid

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Posted 14 May 2008 - 05:54 PM

QUOTE (cdanteek @ May 14 2008, 08:45 PM) <{POST_SNAPBACK}>
No, only after burning to the disc.

A Bought Retail version of Roxio EMC V 9 in Vista or XP should have DVDInfo Pro. It was removed in version 10 tho.

cd

The DVDInfo Pro is so well hidden but it is there in EMC10.

dvdinfo.jpg

Edited by malatekid, 14 May 2008 - 06:23 PM.

"The work of science is to substitute facts for appearances, and demonstrations for impressions"
       -- John Ruskin


Roxio Creator 2012 Pro

Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)

256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner

#14 terrimcdaniels

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Posted 14 May 2008 - 07:11 PM

QUOTE (cdanteek @ May 14 2008, 05:14 PM) <{POST_SNAPBACK}>
If you click start, all programs, What # is listed behind the Roxio Easy Media Creator  (  ?  ) ?

cd


It is #9 on my VISTA computer and I have 8 on my XP.  I just successfully burned a copy of this show.  I had tried a different stack of DVDs so that must be the problem.  I tried the check system that was suggested but it showed the "bad" DVD that had the black spots was all good so I don't know that I will trust it to tell me if there are any problems with the other copies of this DVD that I need to make.  I'm going to try copying one onto a DVD from the "bad" stack just to see if it gives me the black spaces or not.  If so, I'll know for sure that it is the DVD.  This has been frustrating but also very educational!!!  Thanks for everyone advice!!!

#15 cdanteek

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Posted 15 May 2008 - 04:01 AM

QUOTE (cdanteek @ May 14 2008, 06:45 PM) <{POST_SNAPBACK}>
No, only after burning to the disc.

A Bought Retail version of Roxio EMC V 9 in Vista or XP should have DVDInfo Pro. It was removed in version 10 tho.

cd



QUOTE (malatekid @ May 14 2008, 07:54 PM) <{POST_SNAPBACK}>
The DVDInfo Pro is so well hidden but it is there in EMC10.

dvdinfo.jpg



Sorry, but DVD Info Pro is not included in EMC 10.  See post #17 on
this topic which discusses this issue pretty fully.

http://forums.support.roxio.com/index.php?showtopic=32500

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#16 malatekid

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Posted 15 May 2008 - 05:54 AM

QUOTE (cdanteek @ May 15 2008, 08:01 AM) <{POST_SNAPBACK}>
Sorry, but DVD Info Pro is not included in EMC 10.  See post #17 on
this topic which discusses this issue pretty fully.

http://forums.support.roxio.com/index.php?showtopic=32500

cd

Ok, that explains it. I have EMC 9 installed as well.

Thanks for the link.
"The work of science is to substitute facts for appearances, and demonstrations for impressions"
       -- John Ruskin


Roxio Creator 2012 Pro

Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)

256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner




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