Help
Roxio Community
Posted 19 May 2008 - 07:16 AM
Jus thad Computer Operating system re-installed when I replaced my hard drive. Now, when I attemp to add new titles to my DVD project they don't appear on the 'menu' screen. The DVD disc project size bar indicates amount of data installed, though no titles appear. What can I do to correct this issue?
Page 1 of 1
Easy Media Creator 7 Dvd Builder Issue adding new titles failure
#2
- Digital Guru
-
- Group: Digital Guru
- Posts: 11,175
- Joined: 04-January 06
Posted 19 May 2008 - 07:29 AM
Sounds like whoever re-installed your system (guessing it's XP) installed IE 7. Both IE 7 and WMP 11 are not compatible with EMC 7. Uninstall IE 7 so it rolls back to IE 6.
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
#3
- Digital Guru
-
- Group: Digital Guru
- Posts: 11,045
- Joined: 04-January 06
Posted 19 May 2008 - 07:31 AM
QUOTE (grampaduane @ May 19 2008, 10:16 AM) <{POST_SNAPBACK}>
Jus thad Computer Operating system re-installed when I replaced my hard drive. Now, when I attemp to add new titles to my DVD project they don't appear on the 'menu' screen. The DVD disc project size bar indicates amount of data installed, though no titles appear. What can I do to correct this issue?
I think you need to uninstall Internet Explorer 7 and use IE 6. Instructions here: http://forums.support.roxio.com/index.php?showtopic=23162
Internet Explorer 7 'breaks' EMC 7 DVD Builder and causes you not to be able to add the titles. Also make certain that you turn off Windows automatic update and if you decide to install WinXP SP3, make certain that Internet Explorer 7 is not installed. ( SP3 won't let you uninstall Internet Explorer 7)
ml
flying squirrel......"It's more of a gliding thing....."
Intel® Core™2 Duo 2.2 Ghz desktop processor E4500;
3GB DDR2 memory;
DL DVD±RW/CD-RW drive;
500GB SATA 7200 rpm hard drive;
Windows Vista Home Premium ,
ATI RADEON HD 2400,Built-in TV tuner , High-definition audio (8-speaker support), HDMI
Multiformat media reader,
IEEE 1394 (FireWire) interface and 6 high-speed USB 2.0 ports,
PCI card with 4 USB 2.0 and 2 IEEE 1394 ports,
10/100/1000 Gigabit Ethernet
flying squirrel......"It's more of a gliding thing....."
Intel® Core™2 Duo 2.2 Ghz desktop processor E4500;
3GB DDR2 memory;
DL DVD±RW/CD-RW drive;
500GB SATA 7200 rpm hard drive;
Windows Vista Home Premium ,
ATI RADEON HD 2400,Built-in TV tuner , High-definition audio (8-speaker support), HDMI
Multiformat media reader,
IEEE 1394 (FireWire) interface and 6 high-speed USB 2.0 ports,
PCI card with 4 USB 2.0 and 2 IEEE 1394 ports,
10/100/1000 Gigabit Ethernet
#4
- Newbie
-
- Group: Members
- Posts: 3
- Joined: 27-February 06
Posted 14 July 2008 - 07:22 AM
Was this problem fixed in later versions of Roxio media?
#5
- Digital Guru
-
- Group: Digital Guru
- Posts: 16,915
- Joined: 10-February 06
- Gender:Male
- Location:Belfast, Ireland
Posted 14 July 2008 - 07:56 AM
But IE7 with its bloat wasn't - browser of choice for most here is Firefox (IE7 is that 'good' that even MS issued a registry patch to STOP it being automatically installed)
WMP11 has only one 'advantage' over 9 and 10 - it has far tighter DRM control
WMP11 has only one 'advantage' over 9 and 10 - it has far tighter DRM control
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#6
- Digital Guru
-
- Group: Digital Guru
- Posts: 19,289
- Joined: 04-January 06
- Gender:Male
Posted 14 July 2008 - 08:23 AM
QUOTE (djmarler @ Jul 14 2008, 10:22 AM) <{POST_SNAPBACK}>
Was this problem fixed in later versions of Roxio media?
There was no problem with the EMC 7, 7.5, and 8 software. Microsoft had the problem, and broke them.
EMC 9 and 10 work fine with IE7 and WMP 11.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#7
- Newbie
-
- Group: Members
- Posts: 3
- Joined: 04-September 08
Posted 04 September 2008 - 10:42 AM
I am new to the Easy Media Creator world. I am a freelance editor, and one of my clients has a Windows XP based Avid System and distributes their programming on DVD. They used to use ReelDVD, which is no longer functioning. Now they have EMC 7, and I am having the exact same problem as grampaduane. Since this is not my system, I want to be sure that IE7 is definately the culprit before informing the house I.T. person that it is their browser that is causing the problem with DVD burning. Could it be anything else? (The IT guy is a huge mean guy)(kidding)
mikey
mikey
#8
- Digital Guru
-
- Group: Digital Guru
- Posts: 16,915
- Joined: 10-February 06
- Gender:Male
- Location:Belfast, Ireland
Posted 04 September 2008 - 10:55 AM
It could also be Media Player 11 
Both of those cause problems with EMC 7 and 8. You have to uninstall them and, quite probably, have to do a clean re-install of EMC
WMP11 and IE7 are both backports from Vista and made some radical changes in the XP kernel
One big problem that may occur is that you cannot uninstall IE7 after SP3 was installed - SP3 must be uninstalled and then IE7 after that. It may be quicker to 'format C:\'after backing up all data
Both of those cause problems with EMC 7 and 8. You have to uninstall them and, quite probably, have to do a clean re-install of EMC
WMP11 and IE7 are both backports from Vista and made some radical changes in the XP kernel
One big problem that may occur is that you cannot uninstall IE7 after SP3 was installed - SP3 must be uninstalled and then IE7 after that. It may be quicker to 'format C:\'after backing up all data
This post has been edited by gi7omy: 04 September 2008 - 10:57 AM
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#9
- Newbie
-
- Group: Members
- Posts: 3
- Joined: 04-September 08
Posted 04 September 2008 - 12:30 PM
QUOTE (gi7omy @ Sep 4 2008, 01:55 PM) <{POST_SNAPBACK}>
It could also be Media Player 11
Both of those cause problems with EMC 7 and 8. You have to uninstall them and, quite probably, have to do a clean re-install of EMC
WMP11 and IE7 are both backports from Vista and made some radical changes in the XP kernel
One big problem that may occur is that you cannot uninstall IE7 after SP3 was installed - SP3 must be uninstalled and then IE7 after that. It may be quicker to 'format C:\'after backing up all data
Both of those cause problems with EMC 7 and 8. You have to uninstall them and, quite probably, have to do a clean re-install of EMC
WMP11 and IE7 are both backports from Vista and made some radical changes in the XP kernel
One big problem that may occur is that you cannot uninstall IE7 after SP3 was installed - SP3 must be uninstalled and then IE7 after that. It may be quicker to 'format C:\'after backing up all data
whoa, nelly......methinks we need to slow down a bit here. Not only am I an old fart who has been editing since we used to cut film (and 2" videotape) with a razor blade, but most of my digital experience has been in the mac world- I am just now being born into things windows. That being said, I get that EMC=Easy Media Creator, and IE=Internet Explorer, but what is SP3?
Oh, and I checked and they have Windows Media Player 10, so I should be okay on that front?
And for the record, they are running Windows XP 2002.
And I do appreciate the help.
mikey
#10
- Digital Guru
-
- Group: Digital Guru
- Posts: 16,915
- Joined: 10-February 06
- Gender:Male
- Location:Belfast, Ireland
Posted 04 September 2008 - 12:36 PM
SP3 = Service Pack 3 
Latest collection of patches and updates rolled into one
If you go to control panel, system, it will say something like
Microsoft Windows XP
Professional
Version 2002
Service Pack 3
If the last line says Service Pack 2 or 1 (or doesn't even have that line) then you can just uninstall IE7 from add/remove programs (as I said, EMC may need re-installed). IOf, however, it IS Service Pack 3, then that has to be uninstalled first, then IE7 and finally repair EMC
Latest collection of patches and updates rolled into one
If you go to control panel, system, it will say something like
Microsoft Windows XP
Professional
Version 2002
Service Pack 3
If the last line says Service Pack 2 or 1 (or doesn't even have that line) then you can just uninstall IE7 from add/remove programs (as I said, EMC may need re-installed). IOf, however, it IS Service Pack 3, then that has to be uninstalled first, then IE7 and finally repair EMC
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#11
- Newbie
-
- Group: Members
- Posts: 3
- Joined: 04-September 08
Posted 04 September 2008 - 01:18 PM
Got it. A quick look reveals service pack 2. I will look into the IE revitalization process. That will be next week. As previously mentioned, I'm a freelancer and not scheduled back until then. And thanks for dumming it down for me.
"Now we're getting somewhere" Herman Hesse
mikey
"Now we're getting somewhere" Herman Hesse
mikey
#12
- Newbie
-
- Group: Members
- Posts: 6
- Joined: 06-September 08
Posted 06 September 2008 - 12:41 AM
Well thanks for that ... was just about to start pulling my hair ou
Have just tried installing EMC 7 on a new quad core and a dual core laptop and couldnt get DVD builder to work on either
I think it may be easier to get a newer version.
Can anyone tell me what the difference is between EMC 10 and Creator 2009
Have just tried installing EMC 7 on a new quad core and a dual core laptop and couldnt get DVD builder to work on either
I think it may be easier to get a newer version.
Can anyone tell me what the difference is between EMC 10 and Creator 2009
#13
- Digital Guru
- Group: Digital Guru
- Posts: -8,384,433
- Joined: 04-January 06
- Gender:Male
- Location:Christchurch, N.Z.
Posted 06 September 2008 - 01:29 AM
Go up to the EMC 10 and Creator 2009 Ultimate forums. That discussion's being held there.
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
#14
- Newbie
-
- Group: Members
- Posts: 6
- Joined: 06-September 08
Posted 06 September 2008 - 02:22 AM
QUOTE (Brendon @ Sep 6 2008, 07:29 PM) <{POST_SNAPBACK}>
Go up to the EMC 10 and Creator 2009 Ultimate forums. That discussion's being held there.
Thanks
Share this topic:
Page 1 of 1