Help
Roxio Community
Please help me, but note this is not the Microsoft KB Upperfilter/Lowerfilter Registry problem. I think its deeper than that!
I use Windows XP Pro and had Roxio 6.0 installed. Two DVD burners and everything works great. I come to test an ancient HP USB CD burner out (8220e) and when it installs its drivers not only does it not work, but all my other burners don't work either as burners - the read just fine.
Clues...........
Windows DOES see them as CD/DVD drives in Explorer
The recording tab IS visible in Explorer properties - properties tells me they are burners
EMC 6.0 and EMC 7.0 (which I don't personally like but I installed to try it) don't work. No recordable device installed.
Google Picasa2 Gift CD doesn't find a burner.
Nero 7 doesn't find a drive.
I ran both the upperfilter lowerfilter registry edits to no avail.
I have uninstalled drivers, rebooted and still no look.
I have reinstalled Windows XP pro as a repair (upgrade) still no luck.
I have not touched the Masetr/slave relationships or the cables.
System Restore has been tried around 4 or 5 times. Still no luck.
I thought I would try to get some help before I do a clean install of Windows. Take pity on this luckless HP driver victim.
All and any help genuinly appreciated.
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Cd/dvd Devices Not Recognized
#2
- Digital Guru
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- Group: Digital Guru
- Posts: 19,276
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Posted 19 May 2008 - 07:48 PM
It seems you don't mind installing things to test! Try #5 in my signature, reboot and see if it fixes anything.
cd
cd
cd
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Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...
Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...
BenQ 1640, 1650, 1655, Dell Qflix PLDS DX-20A6Q 6D14, LiteOn DH20A6S, NEC 3550, Pioneer BDR 205, Plextor 712, 716, Samsung SH-S203N, Samsung SH-S243N, Sony 800A, 810A, 810A-R
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
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Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...
Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...
BenQ 1640, 1650, 1655, Dell Qflix PLDS DX-20A6Q 6D14, LiteOn DH20A6S, NEC 3550, Pioneer BDR 205, Plextor 712, 716, Samsung SH-S203N, Samsung SH-S243N, Sony 800A, 810A, 810A-R
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
#3
- Newbie
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Posted 20 May 2008 - 03:51 AM
Thanks I will try that and let the group know the result.
I presently have Roxio OFF the machine. Do you recommend install PX Engine Fix first or install following Roxio reinstall?
I presently have Roxio OFF the machine. Do you recommend install PX Engine Fix first or install following Roxio reinstall?
#4
- Digital Guru
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- Group: Digital Guru
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Posted 20 May 2008 - 05:58 AM
It has to be after.
Sometimes when you install a program that burns discs an Upper and/or Lower filter is created.Not just the ones from Windows.If those get corrupted or sometimes even out of the correct order then drives stop working.One of the things that the update cd suggests does is to correct those filters for only Roxio.
Sometimes when you install a program that burns discs an Upper and/or Lower filter is created.Not just the ones from Windows.If those get corrupted or sometimes even out of the correct order then drives stop working.One of the things that the update cd suggests does is to correct those filters for only Roxio.
This post has been edited by tbrewst: 20 May 2008 - 08:44 PM
"Do you wanna see me crawl across the floor to you?
Do you wanna hear me beg you to take me back?
I'd gladly do it because....."
Terry
AMD Athlon II X4 640 3.0Ghz processor
ASUS M4A88T-M/USB3 Motherboard w/VIA 8 channel sound
Power Color ATI HD5550 512mb DDR3 video card
4Gb DDR3 10666 memory
1Tb Hitachi SATA hard drive
(2) Lite-On iHAS224-06 SATA DVD drives
Rosewill Destroyer case
Dell DX-20A6Q QFlix DVD burner
Cambridge Soundworks THX 5.1 speaker system
I-inc iH-252HPB 25" widescreen monitor connected via HDMI
Dell 1100 Laser printer
Roxio USB Capture Device
Windows 7 OS
Do you wanna hear me beg you to take me back?
I'd gladly do it because....."
Terry
AMD Athlon II X4 640 3.0Ghz processor
ASUS M4A88T-M/USB3 Motherboard w/VIA 8 channel sound
Power Color ATI HD5550 512mb DDR3 video card
4Gb DDR3 10666 memory
1Tb Hitachi SATA hard drive
(2) Lite-On iHAS224-06 SATA DVD drives
Rosewill Destroyer case
Dell DX-20A6Q QFlix DVD burner
Cambridge Soundworks THX 5.1 speaker system
I-inc iH-252HPB 25" widescreen monitor connected via HDMI
Dell 1100 Laser printer
Roxio USB Capture Device
Windows 7 OS
#5
- Newbie
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- Group: Members
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- Joined: 19-May 08
Posted 20 May 2008 - 10:51 AM
Impatient (or impetuous) as always I tried both.
First I ran the PX update and got sense out of Picasa2 Gift CD which says programs can see the drives now. This is a good sign!
Then I installed Roxio 6 and ran PX update again but now I lost all functionality (again). Roxio and Picasa2 both ceased to see the drives.
Tonight I will clean off Roxio, run the Windows Registry upper and lower filter fixer. Then.......
Install Roxio
Install PX update.
Does that sound the right steps? Thank you for your patience.... I thought I knew plenty but it turns out I am wrong!
)
First I ran the PX update and got sense out of Picasa2 Gift CD which says programs can see the drives now. This is a good sign!
Then I installed Roxio 6 and ran PX update again but now I lost all functionality (again). Roxio and Picasa2 both ceased to see the drives.
Tonight I will clean off Roxio, run the Windows Registry upper and lower filter fixer. Then.......
Install Roxio
Install PX update.
Does that sound the right steps? Thank you for your patience.... I thought I knew plenty but it turns out I am wrong!
)
#6
- Digital Guru
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- Group: Digital Guru
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- Joined: 04-January 06
Posted 20 May 2008 - 12:19 PM
Yes.
However, as you've found out, you can install the pxengine update and Windows will find the drives again even if you don't have Roxio installed. At least that's how it's worked when I tried it in the past.
However, as you've found out, you can install the pxengine update and Windows will find the drives again even if you don't have Roxio installed. At least that's how it's worked when I tried it in the past.
ml
flying squirrel......"It's more of a gliding thing....."
Intel® Core™2 Duo 2.2 Ghz desktop processor E4500;
3GB DDR2 memory;
DL DVD±RW/CD-RW drive;
500GB SATA 7200 rpm hard drive;
Windows Vista Home Premium ,
ATI RADEON HD 2400,Built-in TV tuner , High-definition audio (8-speaker support), HDMI
Multiformat media reader,
IEEE 1394 (FireWire) interface and 6 high-speed USB 2.0 ports,
PCI card with 4 USB 2.0 and 2 IEEE 1394 ports,
10/100/1000 Gigabit Ethernet
flying squirrel......"It's more of a gliding thing....."
Intel® Core™2 Duo 2.2 Ghz desktop processor E4500;
3GB DDR2 memory;
DL DVD±RW/CD-RW drive;
500GB SATA 7200 rpm hard drive;
Windows Vista Home Premium ,
ATI RADEON HD 2400,Built-in TV tuner , High-definition audio (8-speaker support), HDMI
Multiformat media reader,
IEEE 1394 (FireWire) interface and 6 high-speed USB 2.0 ports,
PCI card with 4 USB 2.0 and 2 IEEE 1394 ports,
10/100/1000 Gigabit Ethernet
#7
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- Group: Members
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Posted 20 May 2008 - 06:31 PM
IT WORKED (yes that was me shouting).
Here is what I had to do.
Removed Roxio
Ran DriveFixEZ_Uninstalled.exe may have been redundant, but I am too exhausted to care!
Rebooted
Uninstalled both DVD Burner Drives in Hardware>Properties etc.
Ran DriveFixEZ_Uninstalled.exe again!
Rebooted
Windies XP installed the drives
I installed Roxio 6.0 (Preffered to Roxio 7.0)
Then installed pxengine3_00_58a.exe
Then rebooted
Then IT WORKED (oh sorry, I shouted again).
I don't have to do a clean reinstall of Windies and can now go fix the PC that started all this (yes, incredibly I WAS checking that it did a second time on my sacred, beloved Quad core!).
Thanks y'all for your help.
Here is what I had to do.
Removed Roxio
Ran DriveFixEZ_Uninstalled.exe may have been redundant, but I am too exhausted to care!
Rebooted
Uninstalled both DVD Burner Drives in Hardware>Properties etc.
Ran DriveFixEZ_Uninstalled.exe again!
Rebooted
Windies XP installed the drives
I installed Roxio 6.0 (Preffered to Roxio 7.0)
Then installed pxengine3_00_58a.exe
Then rebooted
Then IT WORKED (oh sorry, I shouted again).
I don't have to do a clean reinstall of Windies and can now go fix the PC that started all this (yes, incredibly I WAS checking that it did a second time on my sacred, beloved Quad core!).
Thanks y'all for your help.
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