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No Drive Detected

#1 User is offline   raj24 

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Post icon  Posted 21 May 2008 - 04:26 AM

i'm not able to burn from roxio but directly from windows i can..
roxio isnt showing even disc information..it's showing "no drive detected" though blank dvd is detected by windows as shown in my computer.
check following link for screenshot.

=======
one more problem..don;t know whether it's due to roxio or not.
data dvds which i burn from same laptop arent readble now but in other laptops and pc iot's readable..video dvds, cds all are readable but mostly all data dvds arent accessible on my lap[top while working fine on my friends' laptop/pcs..
is it due to some problems due to roxio? i've hp dv6226tx laptop with windows vista premium.

This post has been edited by raj24: 21 May 2008 - 04:29 AM

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#2 User is offline   Beerman 

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Posted 21 May 2008 - 04:31 AM

Run the patch found in this post and reboot and see if it fixes your problem.
Also, make sure you have the latest firmware for your burner.
Paul
------
Katrina survivor, current BP survivor

Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
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#3 User is offline   raj24 

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Posted 21 May 2008 - 04:34 AM

it's posted in emc-8..i've emc 9..will it work?
=====
how to check or update firmware? [i've vista home premium]
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#4 User is offline   Beerman 

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Posted 21 May 2008 - 04:55 AM

QUOTE (raj24 @ May 21 2008, 07:34 AM) <{POST_SNAPBACK}>
it's posted in emc-8..i've emc 9..will it work?
=====
how to check or update firmware? [i've vista home premium]

Sorry, I didn't mention that but yes, it should work fine for your version. And if it doesn't work, it won't harm anything.
Paul
------
Katrina survivor, current BP survivor

Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
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#5 User is offline   cdanteek 

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Posted 21 May 2008 - 05:08 AM

QUOTE
how to check or update firmware? [i've vista home premium]


If you have a Retail version of Roxio EMC 9, DVDInfo Pro is found in tools. Open it and it gives information on your drive and the firmware version, top right. If the drive came with the PC check for a update at the PC manufacture site, it might be a OEM only drive. If not go to the manufacture of the drive site and look for a update.

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...

Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...

BenQ 1640, 1650, 1655, Dell Qflix PLDS DX-20A6Q 6D14, LiteOn DH20A6S, NEC 3550, Pioneer BDR 205, Plextor 712, 716, Samsung SH-S203N, Samsung SH-S243N, Sony 800A, 810A, 810A-R

1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
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#6 User is offline   raj24 

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Posted 21 May 2008 - 06:46 AM

thx..it's detecting drive now..
========
any clue about data dvd reading problem?
========
firmware NH61 [laptop : hpdv6226tx] is it updated? if not than can you help me in update it..
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#7 User is offline   Beerman 

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Posted 21 May 2008 - 07:09 AM

QUOTE (raj24 @ May 21 2008, 09:46 AM) <{POST_SNAPBACK}>
thx..it's detecting drive now..
========
any clue about data dvd reading problem?
========
firmware NH61 [laptop : hpdv6226tx] is it updated? if not than can you help me in update it..

Best thing is to go to the HP website to find the correct firmware for your drive.
Paul
------
Katrina survivor, current BP survivor

Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
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#8 User is offline   grandpabruce 

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Posted 21 May 2008 - 09:33 AM

QUOTE (raj24 @ May 21 2008, 09:46 AM) <{POST_SNAPBACK}>
thx..it's detecting drive now..
========
any clue about data dvd reading problem?
========
firmware NH61 [laptop : hpdv6226tx] is it updated? if not than can you help me in update it..


Here's a link to all updates for your laptop.:

http://h10025.www1.hp.com/ewfrf/wc/softwar...125&lang=en
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

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ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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#9 User is offline   raj24 

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Posted 21 May 2008 - 01:16 PM

Thanks for updates link, but unfortunately no update for cd/dvd drive given. sad.gif
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#10 User is offline   GRPDIVER 

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Post icon  Posted 24 September 2008 - 06:09 PM

I am having the same problem with no drive detected. I have a brand new Dell Vostro 200 and the DVD is not reconized. I reinstalled the software. I downloaded and installed the PXEngine and it didn't help. I checked the Dell web site and no firmware updates are available. My firmware is dated Jan. 2008. I go to disk information and select "do more" and I can get info on the drive.

I submitted an online request, but that was ignored. I submitted a second request and got a BS answer, so i followed up and got no response. I called and asked for a call back and got no response.

This software did not work on my old PC, but I thought it would work on my new PC. Roxio is the only company that reads and writes TIVO files.

Any suggestions other than giving up? mad.gif



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#11 User is offline   tbrewst 

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Posted 25 September 2008 - 08:05 AM

Since this can differ for XP and Vista this may not be the correct one for you but take a look at this Microsoft article and see if this will help.Follow Method 2.
You can also find directions in the Microsoft Knowledge BAse for doing this in Vista.
"Do you wanna see me crawl across the floor to you?
Do you wanna hear me beg you to take me back?
I'd gladly do it because....."




Terry

AMD Athlon II X4 640 3.0Ghz processor
ASUS M4A88T-M/USB3 Motherboard w/VIA 8 channel sound
Power Color ATI HD5550 512mb DDR3 video card
4Gb DDR3 10666 memory
1Tb Hitachi SATA hard drive
(2) Lite-On iHAS224-06 SATA DVD drives
Rosewill Destroyer case
Dell DX-20A6Q QFlix DVD burner
Cambridge Soundworks THX 5.1 speaker system
I-inc iH-252HPB 25" widescreen monitor connected via HDMI
Dell 1100 Laser printer
Roxio USB Capture Device
Windows 7 OS
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#12 User is offline   GRPDIVER 

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Posted 29 September 2008 - 03:41 PM

Am I the only one, or does Roxio provide some of the worst technical support for its products? The knowledge base is a joke.

QUOTE (GRPDIVER @ Sep 24 2008, 06:09 PM) <{POST_SNAPBACK}>
I am having the same problem with no drive detected. I have a brand new Dell Vostro 200 and the DVD is not reconized. I reinstalled the software. I downloaded and installed the PXEngine and it didn't help. I checked the Dell web site and no firmware updates are available. My firmware is dated Jan. 2008. I go to disk information and select "do more" and I can get info on the drive.

I submitted an online request, but that was ignored. I submitted a second request and got a BS answer, so i followed up and got no response. I called and asked for a call back and got no response.

This software did not work on my old PC, but I thought it would work on my new PC. Roxio is the only company that reads and writes TIVO files.

Any suggestions other than giving up? mad.gif



I tried this and it did not work. Now iTunes will not work even when I try an re-install it. Also, I tried the update for EMC 9 but got an error message that EMC 9 was not on my system. I have done two clean installs already. Any other suggestions?
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#13 User is offline   grandpabruce 

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Posted 29 September 2008 - 03:44 PM

QUOTE (GRPDIVER @ Sep 29 2008, 06:41 PM) <{POST_SNAPBACK}>
Am I the only one, or does Roxio provide some of the worst technical support for its products? The knowledge base is a joke.




I tried this and it did not work. Now iTunes will not work even when I try an re-install it. Also, I tried the update for EMC 9 but got an error message that EMC 9 was not on my system. I have done two clean installs already. Any other suggestions?


Do you by chance have an EMC 9 version that came with a DVD burner or a computer? If so, you have a stripped down OEM version, and there are no Roxio updates for it.

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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#14 User is offline   tbrewst 

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Posted 30 September 2008 - 08:32 AM

QUOTE (GRPDIVER @ Sep 29 2008, 05:41 PM) <{POST_SNAPBACK}>
Am I the only one, or does Roxio provide some of the worst technical support for its products? The knowledge base is a joke.




I tried this and it did not work. Now iTunes will not work even when I try an re-install it. Also, I tried the update for EMC 9 but got an error message that EMC 9 was not on my system. I have done two clean installs already. Any other suggestions?


Burners are given instructions by the Upper and Lower filters in the registry ( a simple explanation).If these filters get messed up then things don't work correctly.
The first thing I would do is to follow the Microsoft knowledge base article I linked a couple of posts up.This may fix it.
"Do you wanna see me crawl across the floor to you?
Do you wanna hear me beg you to take me back?
I'd gladly do it because....."




Terry

AMD Athlon II X4 640 3.0Ghz processor
ASUS M4A88T-M/USB3 Motherboard w/VIA 8 channel sound
Power Color ATI HD5550 512mb DDR3 video card
4Gb DDR3 10666 memory
1Tb Hitachi SATA hard drive
(2) Lite-On iHAS224-06 SATA DVD drives
Rosewill Destroyer case
Dell DX-20A6Q QFlix DVD burner
Cambridge Soundworks THX 5.1 speaker system
I-inc iH-252HPB 25" widescreen monitor connected via HDMI
Dell 1100 Laser printer
Roxio USB Capture Device
Windows 7 OS
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