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#1 justintime25

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Posted 07 June 2008 - 04:36 PM

I own an Intel iMac 2.16 GHx 1 GB Memory using 10.5.2.  

Toast version 9.0.2

My problem and main reason for buying Toast 9 was so I can play my videos I make on my computer.  My camcorder is a Panasonic HD-SD9.  I record my video using a class 6 16 GB memory card.  What I do is copy my PRIVATE folder to my hard drive.  Open Toast, goto Extras, open Video Player and then find the .MTS files.  When toast does play them the AUDIO runs fine but the video is choppy at best.  I am not sure what I am doing wrong and just wanted to know if anyone else had the same problems.

#2 tsantee

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Posted 07 June 2008 - 09:42 PM

I'm not sure but the amount of RAM you have is minimal for OS 10.5 and adding more RAM could help. Otherworld Computing (www.macsales) is a good source for Mac RAM. It definitely speeds up the computer.

If you reduce the size of the video on your screen I believe you'll see the jumpiness go away. If that is the case it means your Mac can't keep up with the amount of information that needs to be drawn on the screen. You might check the iMac forum at discussions.apple.com to learn if other users with your iMac have similar troubles.

Of course it also could be an issue with Toast Video Player. I don't have your hardware to test this myself.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!

#3 justintime25

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Posted 08 June 2008 - 12:19 PM

I was thinking memory also but that stinks.  Have to save now.


quote name='tsantee' date='Jun 7 2008, 10:42 PM' post='208258']
I'm not sure but the amount of RAM you have is minimal for OS 10.5 and adding more RAM could help. Otherworld Computing (www.macsales) is a good source for Mac RAM. It definitely speeds up the computer.

If you reduce the size of the video on your screen I believe you'll see the jumpiness go away. If that is the case it means your Mac can't keep up with the amount of information that needs to be drawn on the screen. You might check the iMac forum at discussions.apple.com to learn if other users with your iMac have similar troubles.

Of course it also could be an issue with Toast Video Player. I don't have your hardware to test this myself.
[/quote]


#4 RonAZ

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Posted 08 June 2008 - 11:25 PM

I have the latest MacBook Pro with 4 GB of RAM and playback of the .MTS files from my Canon HF-10 camcorder is still choppy for me.  I've also tried moving the files to an external HDD but it doesn't help.


QUOTE (justintime25 @ Jun 8 2008, 01:19 PM) <{POST_SNAPBACK}>
I was thinking memory also but that stinks.  Have to save now.


quote name='tsantee' date='Jun 7 2008, 10:42 PM' post='208258']
I'm not sure but the amount of RAM you have is minimal for OS 10.5 and adding more RAM could help. Otherworld Computing (www.macsales) is a good source for Mac RAM. It definitely speeds up the computer.

If you reduce the size of the video on your screen I believe you'll see the jumpiness go away. If that is the case it means your Mac can't keep up with the amount of information that needs to be drawn on the screen. You might check the iMac forum at discussions.apple.com to learn if other users with your iMac have similar troubles.

Of course it also could be an issue with Toast Video Player. I don't have your hardware to test this myself.

Edited by RonAZ, 08 June 2008 - 11:25 PM.


#5 justintime25

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Posted 09 June 2008 - 04:53 PM

Just updated to 2 GB still choppy.  

QUOTE (RonAZ @ Jun 9 2008, 12:25 AM) <{POST_SNAPBACK}>
I have the latest MacBook Pro with 4 GB of RAM and playback of the .MTS files from my Canon HF-10 camcorder is still choppy for me.  I've also tried moving the files to an external HDD but it doesn't help.


#6 John at Roxio

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Posted 10 June 2008 - 10:22 AM

Well one easy way to test the cause here is to use the activity monitor (in your utilities folder).  If you get a huge spike during AVCHD playback, then you know that system performance (including RAM) is the likely culprit.

#7 justintime25

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Posted 10 June 2008 - 04:05 PM

I just installed 2 GB of RAM another person reports 4 GB and still has the same problem.  I don't see any system requirements listed on the box or in the documentation.  If my system is not strong enough to handle it then it should state it somewhere.

QUOTE (John at Roxio @ Jun 10 2008, 11:22 AM) <{POST_SNAPBACK}>
Well one easy way to test the cause here is to use the activity monitor (in your utilities folder).  If you get a huge spike during AVCHD playback, then you know that system performance (including RAM) is the likely culprit.



When playing the video my CPU is 136.5 RSIZE 141.86 MB VSIZE 1.06 GB.

Have 2 GB memory installed
Free 630 MB
Wired 292 MB
Actvice 805 MB
inactive 288 MB
Used 1.36GB

Those are my stats when playing video

QUOTE (justintime25 @ Jun 10 2008, 04:58 PM) <{POST_SNAPBACK}>
I just installed 2 GB of RAM another person reports 4 GB and still has the same problem.  I don't see any system requirements listed on the box or in the documentation.  If my system is not strong enough to handle it then it should state it somewhere.



#8 RonAZ

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Posted 13 June 2008 - 12:55 AM

My CPU usage goes up to 137% and I still have over 2 GB of RAM unused according to Activity Monitor.

The MTS files play back, but it seems to be skipping at least half the frames as the motion is not very fluid.

This is on a MBP 2.4 GHz with 4 GB of RAM and a 320 GB hard drive.  This is the top of the line portable that Apple makes--seems silly that the video would not play fluidly.

#9 andy603

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Posted 09 July 2008 - 11:21 AM

QUOTE (RonAZ @ Jun 8 2008, 11:25 PM) <{POST_SNAPBACK}>
I have the latest MacBook Pro with 4 GB of RAM and playback of the .MTS files from my Canon HF-10 camcorder is still choppy for me.  I've also tried moving the files to an external HDD but it doesn't help.


SInce you have the same camera I do can I ask you a question.  First, I have a MacPro 3Ghz with 4GM RAM and the video is still jerky.  More importantly, I couldn't play the .mts files in the Player unless I changed the extension to ".mpg"...basically tricked it into running.  How did you get the .mts file to play?

thanks

#10 RonAZ

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Posted 09 July 2008 - 01:17 PM

QUOTE (andy603 @ Jul 9 2008, 12:21 PM) <{POST_SNAPBACK}>
SInce you have the same camera I do can I ask you a question.  First, I have a MacPro 3Ghz with 4GM RAM and the video is still jerky.  More importantly, I couldn't play the .mts files in the Player unless I changed the extension to ".mpg"...basically tricked it into running.  How did you get the .mts file to play?

thanks


Andy,

Choose "get info (File, Get Info or CMD+I)" on one of the mts files and change the "open with" dialog box to Toast Video Player.  If also select the "Change All" bubble, then all of your mts files will open with this application when you double click on them.

- Ron




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