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There Was An Error Opening File Message When Burning From An Iso

#1 User is offline   TCS 

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Posted 11 June 2008 - 09:24 AM

I have an ISO image file that I have successfully been using with earlier versions of Media Creator and Windows XP. I recently had to upgrade to VISTA and found my old media creator wouldn't install because of compatability issues with VISTA so I upgraded to Media 10. Now when I try to burn a CD using the ISO image, it appears to run through the test phase OK but when it starts to burn the CD it imnmediately stops and says "There was an error opening file" and ejects the CD. I have tried two different brands of CD and have the same problem.

I also tried using Microsofts own burn data to disc routines to see if that would work and it seems to be fine, so I don't think it's a driver or CD problem. I am using CD-R's by the way.

Any thoughts?

Interestingly I also have VISTA business on a laptop and that seems to burn the same image file fine using another copy of Media 10 so I am not sure its the ISO file either. Just seems to be a combo of this one machine, VISTA Ultimate and Media 10.

Thanks

Paul
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#2 User is offline   John at Roxio 

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Posted 11 June 2008 - 11:03 AM

What utility are you using in EMC to burn the image? Have you tried disc copier? Maybe the image has become corrupt since transferring to the new machine. Can you copy it back and test on the old machine (not test the original, but test this copy)?
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#3 User is online   Jim_Hardin 

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Posted 11 June 2008 - 11:06 AM

MS does not have anything that will burn an ISO file to a disc other than a simple copy, so you have really tested nothing.

What programs within the Suite are you creating these ISO files with?

What programs are you trying to burn them with?


John are you stalking me???

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#4 User is offline   TCS 

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Posted 11 June 2008 - 11:55 AM

I use Creator Classic inside Media Creator 10. I then select 'Burn from Disc Image file'.

I am not sure what app was used to create the file since that was another part of the company. But the ISO does burn using EMC 10 using the same method on my laptop with VISTA business using the same ISO file (a different copy admittedly, although these are being synched from desktop to laptop). So it seems specific to the desktop.

This post has been edited by TCS: 11 June 2008 - 11:58 AM

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#5 User is offline   John at Roxio 

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Posted 11 June 2008 - 02:30 PM

QUOTE (Jim_Hardin @ Jun 11 2008, 01:06 PM) <{POST_SNAPBACK}>
John are you stalking me??? biggrin.gif


Not to hijack the thread, but yes, I did notice we were crawling through the same forums at about the same times biggrin.gif
Great minds...
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#6 User is online   Jim_Hardin 

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Posted 12 June 2008 - 02:46 AM

You should follow the Clean Install procedures – Here
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