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Program Won't Open Consistently


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#1 jamesmcnair3

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Posted 13 June 2008 - 05:06 AM

I have EMC 8 (lastest version).  Upon initial boot up, I can use the program without any troubles.  Yet, if I close it to do other applications, then I have troubles.  It won't open again from using shortcuts or the start/program menu.  I have to reboot my PC to open the application again.

I've downloaded all the latest drivers and direct x.
I've already followed the tedious steps to do a clean install.
I've used the hotfixes for the menu and dvrms.

Are there any solutions?  

thx for your time and consideration.

#2 Jim_Hardin

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Posted 13 June 2008 - 05:35 AM

You could try going to the Add/Remove Programs (Control Panel) and choosing Roxio – Change/Modify. From there you would choose Repair.

Something a little more extensive but that always yields good results is the Clean Install – Here
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#3 fredfarmer

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Posted 09 September 2008 - 02:11 PM

Sorry to bump an old thread, but has anyone found a fix for this? I have the exact same issue and have done the clean install with no luck.

TYIA

#4 grandpabruce

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Posted 09 September 2008 - 02:44 PM

QUOTE (fredfarmer @ Sep 9 2008, 05:11 PM) <{POST_SNAPBACK}>
Sorry to bump an old thread, but has anyone found a fix for this? I have the exact same issue and have done the clean install with no luck.

TYIA


Gotta love the "me too" posts, without any other information given.

Reboot your computer.

Edited by grandpabruce, 09 September 2008 - 02:45 PM.

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#5 fredfarmer

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Posted 10 September 2008 - 07:30 AM

QUOTE (grandpabruce @ Sep 9 2008, 02:44 PM) <{POST_SNAPBACK}>
Gotta love the "me too" posts, without any other information given.

Reboot your computer.



Well, I kind of thought that it was all laid out there in the origional post.   blink.gif

I installed a CD burner in a users PC. I then installed Roxio and burned a CD to test it. It tested fine and I thought all was well. I then got a call from the user saying that they are having issue with Roxio. I went to go check it out and found that they can burn a disk in Roxio. If they close the program, and later try to open Roxio, they get a short hourglass and "nothing happens". The program will not open. If they reboot their computer, they can then open Roxio and burn CDs. But again, if they close the program, they are unable to re-open it with having to reboot. I have done everything that the origional poster has done as well as a clean install. I really do not want to have to image this persons computer, hence me bumping the old thread. This is all I have been able to find on this issue, and it is the exact same issue as the OP.

If you need more information, just LMK.

#6 gi7omy

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Posted 10 September 2008 - 07:41 AM

It's always better to start a new thread than to try re-hashing an old one. One problem is we never know whether suggestions worked or not unless the OP came back and told us (usually we take it that, if they don't, it worked)

However, does the computyer have IE7 and/or WMP11 installed as 'MS Updates'?

If so, they will have to be removed as they cause problems with EMC 8
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#7 lavoydavid

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Posted 12 December 2008 - 05:47 PM

QUOTE (fredfarmer @ Sep 10 2008, 07:30 AM) <{POST_SNAPBACK}>
Well, I kind of thought that it was all laid out there in the origional post.   blink.gif

I installed a CD burner in a users PC. I then installed Roxio and burned a CD to test it. It tested fine and I thought all was well. I then got a call from the user saying that they are having issue with Roxio. I went to go check it out and found that they can burn a disk in Roxio. If they close the program, and later try to open Roxio, they get a short hourglass and "nothing happens". The program will not open. If they reboot their computer, they can then open Roxio and burn CDs. But again, if they close the program, they are unable to re-open it with having to reboot. I have done everything that the origional poster has done as well as a clean install. I really do not want to have to image this persons computer, hence me bumping the old thread. This is all I have been able to find on this issue, and it is the exact same issue as the OP.

If you need more information, just LMK.



I'm having the same exact issue of the program opening fine once and then you have to re-boot the computer to open again...what a hassle!!!.....I read the response about I.E. 7 and WMP 11 being known conflicts...which of these is most known to cause the opening issue?...can you un-install I.E. 7 and go back to version 6?...will this solve the issue...can anyone add anything else to this info wise?...thanks for your trouble...Dave

#8 gi7omy

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Posted 12 December 2008 - 06:43 PM

You obviously didn't read the last post - you just hi-jacked a defunct thread dating back to September laugh.gif

Go start another with some more details - like what OS, what program and some other info
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)




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