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File Tree Messed Up...help!


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#1 Unabrewer

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Posted 22 July 2008 - 03:56 PM

Here's something that shouldn't be happening:
When I try to add files to a project
The file tree is not showing anything but desktop, with
no options to select files from ANY other part of the
hard drive or any optical drives. Just the desktop.
It looks like there is other stuff above desktop in the
tree, just no way to get there to click.
-yes, my scroll bar is all the way up
-yes, my screen resolution is 96dpi
-yes, I have tried maximizing the window

still can't see or select anything above desktop in the tree.

any ideas?????

here is a link to the image that I uploaded for the support
ticket.

https://techsupport.roxio.com/uploads/20080722163312185.gif

#2 grandpabruce

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Posted 22 July 2008 - 04:18 PM

QUOTE (Unabrewer @ Jul 22 2008, 06:56 PM) <{POST_SNAPBACK}>
Here's something that shouldn't be happening:
When I try to add files to a project
The file tree is not showing anything but desktop, with
no options to select files from ANY other part of the
hard drive or any optical drives. Just the desktop.
It looks like there is other stuff above desktop in the
tree, just no way to get there to click.
-yes, my scroll bar is all the way up
-yes, my screen resolution is 96dpi
-yes, I have tried maximizing the window

still can't see or select anything above desktop in the tree.

any ideas?????

here is a link to the image that I uploaded for the support
ticket.

https://techsupport.roxio.com/uploads/20080722163312185.gif


Pretty easy fix.  Click on the 9th entry down.  The one that says My Computer.

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#3 cdanteek

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Posted 22 July 2008 - 05:00 PM

desktop.png

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#4 Unabrewer

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Posted 23 July 2008 - 06:07 AM

Thanks guys.......DUH!!!!!
This is a shining example of panic at the end of a frustrating day.

I will learn to take a breath every once in awhile.

#5 grandpabruce

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Posted 23 July 2008 - 06:32 AM

QUOTE (Unabrewer @ Jul 23 2008, 09:07 AM) <{POST_SNAPBACK}>
Thanks guys.......DUH!!!!!
This is a shining example of panic at the end of a frustrating day.

I will learn to take a breath every once in awhile.


You're welcome.

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1




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