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File Tree Messed Up...help!

#1 User is offline   Unabrewer 

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Posted 22 July 2008 - 03:56 PM

Here's something that shouldn't be happening:
When I try to add files to a project
The file tree is not showing anything but desktop, with
no options to select files from ANY other part of the
hard drive or any optical drives. Just the desktop.
It looks like there is other stuff above desktop in the
tree, just no way to get there to click.
-yes, my scroll bar is all the way up
-yes, my screen resolution is 96dpi
-yes, I have tried maximizing the window

still can't see or select anything above desktop in the tree.

any ideas?????

here is a link to the image that I uploaded for the support
ticket.

https://techsupport.roxio.com/uploads/20080722163312185.gif
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#2 User is offline   grandpabruce 

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Posted 22 July 2008 - 04:18 PM

QUOTE (Unabrewer @ Jul 22 2008, 06:56 PM) <{POST_SNAPBACK}>
Here's something that shouldn't be happening:
When I try to add files to a project
The file tree is not showing anything but desktop, with
no options to select files from ANY other part of the
hard drive or any optical drives. Just the desktop.
It looks like there is other stuff above desktop in the
tree, just no way to get there to click.
-yes, my scroll bar is all the way up
-yes, my screen resolution is 96dpi
-yes, I have tried maximizing the window

still can't see or select anything above desktop in the tree.

any ideas?????

here is a link to the image that I uploaded for the support
ticket.

https://techsupport.roxio.com/uploads/20080722163312185.gif


Pretty easy fix. Click on the 9th entry down. The one that says My Computer.

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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#3 User is offline   cdanteek 

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Posted 22 July 2008 - 05:00 PM

Attached Image: monthly_07_2008/post-97-1216774755.png

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...

Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...

BenQ 1640, 1650, 1655, Dell Qflix PLDS DX-20A6Q 6D14, LiteOn DH20A6S, NEC 3550, Pioneer BDR 205, Plextor 712, 716, Samsung SH-S203N, Samsung SH-S243N, Sony 800A, 810A, 810A-R

1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
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#4 User is offline   Unabrewer 

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Posted 23 July 2008 - 06:07 AM

Thanks guys.......DUH!!!!!
This is a shining example of panic at the end of a frustrating day.

I will learn to take a breath every once in awhile.
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#5 User is offline   grandpabruce 

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Posted 23 July 2008 - 06:32 AM

QUOTE (Unabrewer @ Jul 23 2008, 09:07 AM) <{POST_SNAPBACK}>
Thanks guys.......DUH!!!!!
This is a shining example of panic at the end of a frustrating day.

I will learn to take a breath every once in awhile.


You're welcome.

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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