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Menu Screens Are Black

#1 User is offline   Unabrewer 

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Posted 23 July 2008 - 06:15 AM

has anyone else had this problem?
The menu screens show up fine in the edit window, but when I preview DVD
or burn to a dvd, the backgrounds on ALL the menus are black.
The buttons show up, the text and preview pictures are there,
but the background image is black.

???????

I will get the hang of this thing soon, I promise.
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#2 User is offline   sknis 

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Posted 23 July 2008 - 04:39 PM

QUOTE (Unabrewer @ Jul 23 2008, 09:15 AM) <{POST_SNAPBACK}>
has anyone else had this problem?
The menu screens show up fine in the edit window, but when I preview DVD
or burn to a dvd, the backgrounds on ALL the menus are black.
The buttons show up, the text and preview pictures are there,
but the background image is black.

???????

I will get the hang of this thing soon, I promise.

Usually a video card driver issue. Update the drivers; make sure that Windows is set for 96dpi font.

My memory is weak but I think I remember that same problem that was found to be an issue with the audio ! Search this forum for that issue. Update your audio card drivers also.

All of the above is just in case that the first image in each of those titles is not a black slide ! rolleyes.gif Have you tried to right click on the thumbnail and select the thumbnail?

PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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#3 User is offline   Unabrewer 

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Posted 24 July 2008 - 07:22 AM

QUOTE (sknis @ Jul 23 2008, 04:39 PM) <{POST_SNAPBACK}>
Usually a video card driver issue. Update the drivers; make sure that Windows is set for 96dpi font.

My memory is weak but I think I remember that same problem that was found to be an issue with the audio ! Search this forum for that issue. Update your audio card drivers also.

All of the above is just in case that the first image in each of those titles is not a black slide ! rolleyes.gif Have you tried to right click on the thumbnail and select the thumbnail?


Windows is set at 96
My video card is the NVIDIA GeForce 8800GT driver 6.14.11.7516 (rel. 5/2/08)
The mother chip is an Intel dual Core2 Quad at 2.40
it should be able to handle anything Roxio can throw at it

don't know about the sound card
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#4 User is offline   benne 

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Posted 29 May 2009 - 08:55 AM

Sknis
I'm having the exact same problem and was sorry to hear that your machine with more muscle than mine is doing the same thing. Someone had recommended, besides updating driver, that I try a clean istall. Seems to be the go to universal cure all. I had just done one to get the program loaded and working Created a movie slide show using My DVD in Roxio 10. Every thing works but the #$^@ menu background. It's really annoying. I have an e-mail in to Roxio and have a posting in another category. I'll be sure to let you know if I discover a cure. I may try an earlier version of roxio, but I'd have to do another clean istall to load it.
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#5 User is offline   Syrallas 

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Posted 29 May 2009 - 09:07 AM

QUOTE (benne @ May 29 2009, 12:55 PM) <{POST_SNAPBACK}>
Sknis
I'm having the exact same problem and was sorry to hear that your machine with more muscle than mine is doing the same thing. Someone had recommended, besides updating driver, that I try a clean istall. Seems to be the go to universal cure all. I had just done one to get the program loaded and working Created a movie slide show using My DVD in Roxio 10. Every thing works but the #$^@ menu background. It's really annoying. I have an e-mail in to Roxio and have a posting in another category. I'll be sure to let you know if I discover a cure. I may try an earlier version of roxio, but I'd have to do another clean istall to load it.


Best to start your own thread; this one is 10 months or so old.

Or you can keep checking in with the other post you made.
Upstate NY

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Some specs:

Creator 2012 Pro on this homemade pc:
ANTEC NINE HUNDRED case; WIN HOME PREM 7 64-BIT; MB ASUS P6X58D PREMIUM 1366 R; CPU:INTEL CORE I7 950 3.06G; SSD 80G INTEL SSDSA2MH080G;
Add'l HD 1.5TB WD 7K 64M; Videocard: VGA ASUS GTX460; DVD BURNER 1: BLU-RAY BURNER LG; DVD BURNER 2: ASUS DRW-24B3LT; CPU COOL ZALMAN

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On this Vista 32 bit (Posted Image) pc:
System Model m8247c
 Chipset: GeForce 6150SE nForce 430; Memory (RAM): 3 gig;
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5600+, 2.800 GHz, 2 Core(s), 2 Logical Processor(s)

+ ATAPI DVD DH20A4P USB External DVD Burner; Western Digital 1TB & 1.5 TB My Book™ Home Edition™ External Hard Drives
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