Jump to content

Roxio Community

No Picture When Playing Dvds


  • Please log in to reply
8 replies to this topic

#1 Nightmare

Nightmare

    Rookie

  • Members
  • PipPip
  • 20 posts

Posted 28 July 2008 - 02:01 PM

I have the Roxio Creater 9 Home edition.  When I put a DVD (Original) into the DVD player, I get the options to play the DVD but when I hit the play button, I get only the sound and no picture.  I have checked the settings and I am unable to correct the problem.

On a related subject, when I use WMP to play the DVD, the picture comes up but at like 10X speed and I can not slow it down, but there is no sound.

Any way to fix this?

Thanks.
Intel C2D E6750
ASUS P5N-E SLI
4 X 1GB of Crucial Ballistix AA804 PC6400 (4-4-4-12 2T)
SB Live! 24 bit
LITE-ON Burner with LightScribe Technology
Foxconn GeForce 7950GT 256MB DDR3

#2 grandpabruce

grandpabruce

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 19,446 posts
  • Gender:Male

Posted 28 July 2008 - 03:51 PM

QUOTE (Nightmare @ Jul 28 2008, 05:01 PM) <{POST_SNAPBACK}>
I have the Roxio Creater 9 Home edition.  When I put a DVD (Original) into the DVD player, I get the options to play the DVD but when I hit the play button, I get only the sound and no picture.  I have checked the settings and I am unable to correct the problem.

On a related subject, when I use WMP to play the DVD, the picture comes up but at like 10X speed and I can not slow it down, but there is no sound.

Any way to fix this?

Thanks.


No clue on how to fix it, because you gave no information on what you did, and what program you used to do it.  blink.gif

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#3 Nightmare

Nightmare

    Rookie

  • Members
  • PipPip
  • 20 posts

Posted 28 July 2008 - 04:20 PM

QUOTE (grandpabruce @ Jul 28 2008, 03:51 PM) <{POST_SNAPBACK}>
No clue on how to fix it, because you gave no information on what you did, and what program you used to do it.  blink.gif



Thought that I gave the information.  The DVD player was the embedded Roxio EMC9 player "CinePlayer".

I put the DVD into the DVD player.
CinePlayer starts.
I hit the play button.
I hear sound but get no picture.
I close the program and come here and hope to get help. smile.gif

Next:

I put the DVD into the player.
I open Windows Media Player to play the DVD.
The DVD starts to play at about 10x times normal speed and I can not slow it down.
I hear no sound.
I close the program and come here and hope to get help. smile.gif

???
Intel C2D E6750
ASUS P5N-E SLI
4 X 1GB of Crucial Ballistix AA804 PC6400 (4-4-4-12 2T)
SB Live! 24 bit
LITE-ON Burner with LightScribe Technology
Foxconn GeForce 7950GT 256MB DDR3

#4 Syrallas

Syrallas

    Digital Master

  • Members
  • PipPipPipPipPip
  • 1,249 posts
  • Gender:Male

Posted 28 July 2008 - 06:00 PM

QUOTE (Nightmare @ Jul 28 2008, 08:20 PM) <{POST_SNAPBACK}>
Thought that I gave the information.  The DVD player was the embedded Roxio EMC9 player "CinePlayer".

I put the DVD into the DVD player.
CinePlayer starts.
I hit the play button.
I hear sound but get no picture.
I close the program and come here and hope to get help. smile.gif

Next:

I put the DVD into the player.
I open Windows Media Player to play the DVD.
The DVD starts to play at about 10x times normal speed and I can not slow it down.
I hear no sound.
I close the program and come here and hope to get help. smile.gif

???


So the problem is just w/ the CinePlayer not working properly, and not w/ a DVD you created using EMC10?

Edit If so, try the repair option you should have for the Roxio Cineplayer (decoder pack?) and see if this helps.

Edited by Syrallas, 28 July 2008 - 06:11 PM.

Upstate NY

Posted Image



Some specs:

Creator 2012 Pro on this homemade pc:
ANTEC NINE HUNDRED case;   WIN HOME PREM 7 64-BIT;   MB ASUS P6X58D PREMIUM 1366 R;   CPU:INTEL CORE I7 950 3.06G;   SSD 80G INTEL SSDSA2MH080G;
Add'l HD 1.5TB WD 7K 64M;   Videocard: VGA ASUS GTX460;   DVD BURNER 1: BLU-RAY BURNER LG;  DVD BURNER 2: ASUS DRW-24B3LT;   CPU COOL ZALMAN

Posted Image
On this Vista 32 bit (Posted Image) pc:
System Model m8247c
  Chipset: GeForce 6150SE nForce 430;   Memory (RAM):  3 gig;  
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5600+, 2.800 GHz, 2 Core(s), 2 Logical Processor(s)

+ ATAPI DVD DH20A4P USB External DVD Burner; Western Digital 1TB & 1.5 TB  My Book™ Home Edition™ External Hard Drives

#5 grandpabruce

grandpabruce

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 19,446 posts
  • Gender:Male

Posted 28 July 2008 - 06:02 PM

QUOTE (Nightmare @ Jul 28 2008, 07:20 PM) <{POST_SNAPBACK}>
Thought that I gave the information.  The DVD player was the embedded Roxio EMC9 player "CinePlayer".

I put the DVD into the DVD player.
CinePlayer starts.
I hit the play button.
I hear sound but get no picture.
I close the program and come here and hope to get help. smile.gif

Next:

I put the DVD into the player.
I open Windows Media Player to play the DVD.
The DVD starts to play at about 10x times normal speed and I can not slow it down.
I hear no sound.
I close the program and come here and hope to get help. smile.gif

???


That would pretty much say that the DVD is not good.  What kind of DVD is it?

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#6 Nightmare

Nightmare

    Rookie

  • Members
  • PipPip
  • 20 posts

Posted 28 July 2008 - 07:08 PM

QUOTE (Syrallas @ Jul 28 2008, 06:00 PM) <{POST_SNAPBACK}>
So the problem is just w/ the CinePlayer not working properly, and not w/ a DVD you created using EMC10?

Edit If so, try the repair option you should have for the Roxio Cineplayer (decoder pack?) and see if this helps.


Its a blockbustre DVD that I rented and not something that I made.

Did try a repair with no success so I uninstalled the entire package and re-installed it.  No change.


QUOTE (grandpabruce @ Jul 28 2008, 06:02 PM) <{POST_SNAPBACK}>
That would pretty much say that the DVD is not good.  What kind of DVD is it?


DVD is just fine.  Works on my Dell computer and my regular DVD player.

Tried two DVDs with the same results.  The Bucket List and Weeds.

Both give no picture using CinePlayer but sound is great.  And when using Windows Media Player, the sound is gone but the picture plays at very fast speed and I can not sync it to run properly in WMP.

DVD/CD player in the computer works great when I make disk and then play them.  Music, video, picture, etc....

Its just regular DVDs that you get at the store that I have problems with.  All CODECs are up to date.

I'm stumped!
Intel C2D E6750
ASUS P5N-E SLI
4 X 1GB of Crucial Ballistix AA804 PC6400 (4-4-4-12 2T)
SB Live! 24 bit
LITE-ON Burner with LightScribe Technology
Foxconn GeForce 7950GT 256MB DDR3

#7 sknis

sknis

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 22,954 posts
  • Gender:Male

Posted 29 July 2008 - 05:40 AM

QUOTE (Nightmare @ Jul 28 2008, 10:08 PM) <{POST_SNAPBACK}>
Its a blockbustre DVD that I rented and not something that I made.

Did try a repair with no success so I uninstalled the entire package and re-installed it.  No change.




DVD is just fine.  Works on my Dell computer and my regular DVD player.

Tried two DVDs with the same results.  The Bucket List and Weeds.

Both give no picture using CinePlayer but sound is great.  And when using Windows Media Player, the sound is gone but the picture plays at very fast speed and I can not sync it to run properly in WMP.

DVD/CD player in the computer works great when I make disk and then play them.  Music, video, picture, etc....

Its just regular DVDs that you get at the store that I have problems with.  All CODECs are up to date.

I'm stumped!


It may be the video acceleration issue that has been discussed elsewhere.   Make changes in two places.  I'm going to assume that you are using XP

1) Windows> Start> Settings>Control Panel> Select Cineplayer DVD Decoder  go to the Video Tab and uncheck both options.
2) Open CinePlayer.  Click on the wrench icon and then select the video tab.  Uncheck video acceleration.

What video card/chip do you have and have you updated the drivers for it lately?
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#8 Nightmare

Nightmare

    Rookie

  • Members
  • PipPip
  • 20 posts

Posted 29 July 2008 - 10:11 AM

QUOTE (sknis @ Jul 29 2008, 05:40 AM) <{POST_SNAPBACK}>
It may be the video acceleration issue that has been discussed elsewhere.   Make changes in two places.  I'm going to assume that you are using XP

1) Windows> Start> Settings>Control Panel> Select Cineplayer DVD Decoder  go to the Video Tab and uncheck both options.
2) Open CinePlayer.  Click on the wrench icon and then select the video tab.  Uncheck video acceleration.

What video card/chip do you have and have you updated the drivers for it lately?


BINGO! on the video acceleration.  Problem solved in CinePlayer but still the same problem with WMP which I really don't care about as I only use WMP for my music.

Thanks so much for all the assistance.  I am once again reminded of just how small and tiny a problem can be to cause such a headache.

This place and the Guru's here (as well as everyone else that tries to help) rocks biggrin.gif !

Intel C2D E6750
ASUS P5N-E SLI
4 X 1GB of Crucial Ballistix AA804 PC6400 (4-4-4-12 2T)
SB Live! 24 bit
LITE-ON Burner with LightScribe Technology
Foxconn GeForce 7950GT 256MB DDR3

#9 sknis

sknis

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 22,954 posts
  • Gender:Male

Posted 29 July 2008 - 11:03 AM

QUOTE (Nightmare @ Jul 29 2008, 01:11 PM) <{POST_SNAPBACK}>
BINGO! on the video acceleration.  Problem solved in CinePlayer but still the same problem with WMP which I really don't care about as I only use WMP for my music.

Thanks so much for all the assistance.  I am once again reminded of just how small and tiny a problem can be to cause such a headache.

This place and the Guru's here (as well as everyone else that tries to help) rocks biggrin.gif !


Glad that solved the issue.

Some of us are a little older so we don't rock but we do wobble a little !
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users