[GO VRS]

can you help when i go to cut film on video wave i move the start or end the film box go's green and i can't see the film

[sknis]

can you help when i go to cut film on video wave i move the start or end the film box go's green and i can't see the film

A little more detail please. In Video Wave, are you saying that the preview window turns green? or something else?

What video card or chip do you have? Got to Windows>Start>Run> type in dxdiag> Click OK. When the window opens, go to the display tab and look at the video device and the driver version and date.

Type that information in your reply.

In the meantime, in Video Wave, go to the top menu and select tools, options and put a dot next to software if it isn't already there.

Update DirectX 9c from Microsoft. Update the drivers for your video device if you know how to find them. If not, if you post the information, we can help you find the drivers.

Did you check to make sure that your computer exceeds the minimum requirements for this program before you bought the program. Did you buy the program or dis it come with your computer or other computer hardware?

[GO VRS]

A little more detail please. In Video Wave, are you saying that the preview window turns green? or something else? no the storyline box

What video card or chip do you have? Got to Windows>Start>Run> type in dxdiag> Click OK. When the window opens, go to the display tab and look at the video device and the driver version and date. thay are [sub]Video Clip (.avi) file

Type that information in your reply.

In the meantime, in Video Wave, go to the top menu and select tools, options and put a dot next to software if it isn't already there.

Update DirectX 9c from Microsoft. Update the drivers for your video device if you know how to find them. If not, if you post the information, we can help you find the drivers.

Did you check to make sure that your computer exceeds the minimum requirements for this program before you bought the program. Did you buy the program or dis it come with your computer or other computer hardware? yes i had 9 and just up dated

thanks for your help

the video file's are off the hard drive and it only when i edit or cut/trim that the box go's green

[firenhancer]

thanks for your help

the video file's are off the hard drive and it only when i edit or cut/trim that the box go's green

Guess you would want to provide more details such as hardware, video card as "sknis" suggested.

[GO VRS]

Guess you would want to provide more details such as hardware, video card as "sknis" suggested.

we useing 60 portable hardrive with bulit cams and the video card thats in my comp it plays the clips but it just when i trim them tand have a new start time that the clip go's green
thanks

[sknis]

we useing 60 portable hardrive with bulit cams and the video card thats in my comp it plays the clips but it just when i trim them tand have a new start time that the clip go's green
thanks

What is your native language?

Did you understand the posts above concerning your video device and making other changes? If you tell me what language then I'll use Google to translate.