Hi,
I have the same problem as NIKONDEL...I start the software that was preloaded into my Dell laptop XPS M1530, bought last April, and it shows "no drives detected" message.
The operating system is windows Vista Home Premium
Software says "Roxio Creator Premium" version 9.0.116
Drive is listed as "FUJITSU MHY2160BH"
The roxio site is showing no upgrades listed for me, and I don't see this version "Roxio Creator Premium". What gives, why preload software that is not compatible with the operating system???
Any help is appreciated,
Thanks
2
No Drives Detected
Started by
epgviking
, Sep 09 2008 06:06 PM
7 replies to this topic
#2
cdanteek
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Posted 09 September 2008 - 07:16 PM
Came installed on a Dell?
Check out #5 in my signature, download it then click on it and run it. Reboot and try the software again...
cd
Check out #5 in my signature, download it then click on it and run it. Reboot and try the software again...
cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
#3
epgviking
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Posted 10 September 2008 - 08:15 AM
QUOTE (cdanteek @ Sep 9 2008, 07:16 PM) <{POST_SNAPBACK}>
Came installed on a Dell?
Check out #5 in my signature, download it then click on it and run it. Reboot and try the software again...
cd
Check out #5 in my signature, download it then click on it and run it. Reboot and try the software again...
cd
Hey, tried the download and install of the upgrade to xpengine as directed by #5 link...everything went smooth but still no luck, does not recognize drive. I have windows vista home premium operating sytem if that matters.
Any other suggestions?
Thanks
#4
lynn98109
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Digital Master
Posted 10 September 2008 - 08:32 AM
FUJITSU MHY2160BH is a Hard Drive, not a burner.
http://www.fujitsu.com/global/services/com...-mhy2250bh.html
Do you have a burner drive? Efforts to get the specs suggest a BD drive (I don't know if that is burn or read), but apparently the info is in something like Flash, which I block as much as my adblocker can block it.
Lynn
http://www.fujitsu.com/global/services/com...-mhy2250bh.html
Do you have a burner drive? Efforts to get the specs suggest a BD drive (I don't know if that is burn or read), but apparently the info is in something like Flash, which I block as much as my adblocker can block it.
Lynn
Edited by lynn98109, 10 September 2008 - 08:34 AM.
#5
epgviking
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Posted 10 September 2008 - 09:06 AM
QUOTE (lynn98109 @ Sep 10 2008, 08:32 AM) <{POST_SNAPBACK}>
FUJITSU MHY2160BH is a Hard Drive, not a burner.
http://www.fujitsu.com/global/services/com...-mhy2250bh.html
Do you have a burner drive? Efforts to get the specs suggest a BD drive (I don't know if that is burn or read), but apparently the info is in something like Flash, which I block as much as my adblocker can block it.
Lynn
http://www.fujitsu.com/global/services/com...-mhy2250bh.html
Do you have a burner drive? Efforts to get the specs suggest a BD drive (I don't know if that is burn or read), but apparently the info is in something like Flash, which I block as much as my adblocker can block it.
Lynn
Hi, my fault the drive is:
TEAC DVD + RW DVW28SLC ATA Device DVD/CR-R
Thanks
#6
lynn98109
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Digital Master
Posted 10 September 2008 - 09:24 AM
Since your software came with your laptop, it would be OEM [Original Equipment Mfgr], and when a company contracts to use OEM software, they also contract to support it. So you might try contacting Dell, or using the Dell Community Forums ( http://www.dellcommunity.com/supportforums...ory.id=inspiron ). It appears the drive might also be OEM, since it is Dell-specific in google.
Or someone here might have an idea.
Lynn
Or someone here might have an idea.
Lynn
Edited by lynn98109, 10 September 2008 - 09:24 AM.
#7
epgviking
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Posted 10 September 2008 - 03:02 PM
QUOTE (lynn98109 @ Sep 10 2008, 09:24 AM) <{POST_SNAPBACK}>
Since your software came with your laptop, it would be OEM [Original Equipment Mfgr], and when a company contracts to use OEM software, they also contract to support it. So you might try contacting Dell, or using the Dell Community Forums ( http://www.dellcommunity.com/supportforums...ory.id=inspiron ). It appears the drive might also be OEM, since it is Dell-specific in google.
Or someone here might have an idea.
Lynn
Or someone here might have an idea.
Lynn
Thanks...I'll check there. Appreciate the information, I didn't realize that...I had contacted Dell about another issue and they said because I bought at Best Buy I had to contact them.
#8
myguggi
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Posted 10 September 2008 - 08:12 PM
QUOTE (epgviking @ Sep 10 2008, 07:02 PM) <{POST_SNAPBACK}>
Thanks...I'll check there. Appreciate the information, I didn't realize that...I had contacted Dell about another issue and they said because I bought at Best Buy I had to contact them.
You are confusing us! In your first post you say the software came pre-installed and now you are saying you bought it at Best Buy
Which is it?
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
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