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Mydvd 8 How Do I Burn From An Image File? There are no instructions in the help on this!

#1 User is offline   saulohio 

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Posted 07 April 2006 - 02:17 PM

I am getting frustrated! :)

I want to burn more than one copy of my DVD at a time, but there seems to be no way to do it! The program gives me the option of saving an image file, and I do that, but there is no option anywhere for burning a disc from an image file. The .ISO file is saved, but the program gives me no way to access that file.

Also, a number of features don't seem to be working. I cannot access the Settings in View.

I payed for the full version of this program, so why aren't key functions working for me?

Everything I find in the help menu only tells me how to MAKE or SAVE the image file, not how to use it. Like most help files, it tells me what I already know, but not what I need to know!

I've searched all the online support files, but there is nothing there.
I just found out it will cost me $35 to talk to tech support!

I am considering finding a way to send the program back for a refund!
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#2 User is offline   Patty 

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Posted 07 April 2006 - 02:27 PM

The way to burn the .iso is to open disc copier and choose browse, find your .iso file and select it, go into advanced settings and make sure it is set on best, then put your disc in and click burn.
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#3 User is offline   saulohio 

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Posted 07 April 2006 - 02:41 PM

View Postnanaoneal, on Apr 7 2006, 02:27 PM, said:

The way to burn the .iso is to open disc copier and choose browse, find your .iso file and select it, go into advanced settings and make sure it is set on best, then put your disc in and click burn.

What is Disc Copier? I just bought MyDVD 8. I have nothing called "Disc Copier".
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#4 User is offline   Larry 

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Posted 07 April 2006 - 02:46 PM

View Postsaulohio, on Apr 7 2006, 05:41 PM, said:

What is Disc Copier? I just bought MyDVD 8. I have nothing called "Disc Copier".

You do unless you chose a custom install and de-selected it.

Start -> All Programs -> Roxio Easy Media Creator 8 -> Copy -> Disc Copier
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#5 User is offline   saulohio 

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Posted 07 April 2006 - 02:51 PM

I think I figured this out!

I bought MyDVD 8, not the entire Easy Media Creator Suite, so I don't have this "Disc Copier".

The previous version of MyDVD 5 that I had before I had to re-install Windows could make multiple copies of a DVD without saving any image file, so I just assumed that MyDVD8 could do it. Now I find I have to buy an upgrade for $59.99 (after $40 mail-in rebate!!!!!!) and get the entire suite!

I think this is whats called a "bait and switch".

I want my money back!!!

I could have bought the whole suite for $80!!!
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#6 User is offline   saulohio 

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Posted 07 April 2006 - 03:32 PM

View Postlbissonette, on Apr 7 2006, 02:46 PM, said:

You do unless you chose a custom install and de-selected it.

Start -> All Programs -> Roxio Easy Media Creator 8 -> Copy -> Disc Copier

No, I installed everything. It just isn't there. It doesn't exist. And I just did a full re-install, just to check.

I feel like the guy in the Monty Python skit that goes to return a dead parrot to the pet store.

This post has been edited by saulohio: 07 April 2006 - 03:33 PM

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#7 User is offline   grandpabruce 

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Posted 07 April 2006 - 04:57 PM

View Postsaulohio, on Apr 7 2006, 05:51 PM, said:

I think I figured this out!

I bought MyDVD 8, not the entire Easy Media Creator Suite, so I don't have this "Disc Copier".

The previous version of MyDVD 5 that I had before I had to re-install Windows could make multiple copies of a DVD without saving any image file, so I just assumed that MyDVD8 could do it. Now I find I have to buy an upgrade for $59.99 (after $40 mail-in rebate!!!!!!) and get the entire suite!

I think this is whats called a "bait and switch".

I want my money back!!!

I could have bought the whole suite for $80!!!


I don't think it is a matter of bait and switch. I think it is more of a matter of someone not doing their homework.

If you want your money back, you have to contact Roxio, directly. This is a users forum, not Roxio.
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#8 User is offline   myguggi 

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Posted 07 April 2006 - 04:59 PM

View Postsaulohio, on Apr 7 2006, 07:32 PM, said:

No, I installed everything. It just isn't there. It doesn't exist. And I just did a full re-install, just to check.

I feel like the guy in the Monty Python skit that goes to return a dead parrot to the pet store.

MyDVD 8 and Easy Media Creator 8 are complete different program packages as shown on the Products page.

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#9 User is offline   Larry 

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Posted 07 April 2006 - 08:36 PM

View Postsaulohio, on Apr 7 2006, 05:51 PM, said:

I think I figured this out!

I bought MyDVD 8, not the entire Easy Media Creator Suite, so I don't have this "Disc Copier".

The previous version of MyDVD 5 that I had before I had to re-install Windows could make multiple copies of a DVD without saving any image file, so I just assumed that MyDVD8 could do it. Now I find I have to buy an upgrade for $59.99 (after $40 mail-in rebate!!!!!!) and get the entire suite!

I think this is whats called a "bait and switch".

I want my money back!!!

I could have bought the whole suite for $80!!!

Aha, alot more information is revealed. Didn't know you only had the standalone MyDVD 8. Response would have been different originally then.

As others have noted, I also don't see this as any 'bait & switch' type thing, as no where in the product features comparison charts does it mention the ability to make multiple copies of a disc or a disc image file.

Just because an old version of Sonic MyDVD had certain features, doesn't mean a current version of Roxio MyDVD (different company now) will have the same ones. When companies merge, there's always changes to versions of products that come out afterwards. The branding of Roxio rather than Sonic should have been a clue to look closer at the product probably.

I'm guessing you picked the standalone version rather than the suite because you want to author (make) dvd's, not copy dvd's. Disc Copier is sold standalone also for those looking to do that. They offer them this way so the buyer can make a choice to get a program that targets a specific objective, thus supposedly avoiding the clutter of a suite. The advantage of the suite of course, is that it includes all those standalone products.

So, if you don't think you need/want all of what's offered in the full suite, you could consider getting the standalone version of Disc Copier. You may want to check out the detailed feature charts for each before deciding on what you may do.

In the mean time, so you can burn that image file you created, while you are thinking about what you might want to do, you could Google for some products that do only that, like ImgBurn for example.
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#10 User is offline   sknis 

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Posted 08 April 2006 - 03:45 AM

It just seems strangle that you can create an iso file but you can't copy it to a disc. Please do this for me, open the home menu page and list the programs you find. Perhaps disc copier is named something else in your version --perhaps there is an "assistant".

What happens when you navigate to the iso file and double click on it?

Your help would be appreciated on this since most people opt for the full EMC V 8 program. and it will help me if others post problems and questions on the MyDVD 8 program.

View Postsaulohio, on Apr 7 2006, 05:51 PM, said:

I think I figured this out!

I bought MyDVD 8, not the entire Easy Media Creator Suite, so I don't have this "Disc Copier".

The previous version of MyDVD 5 that I had before I had to re-install Windows could make multiple copies of a DVD without saving any image file, so I just assumed that MyDVD8 could do it. Now I find I have to buy an upgrade for $59.99 (after $40 mail-in rebate!!!!!!) and get the entire suite!

I think this is whats called a "bait and switch".

I want my money back!!!

I could have bought the whole suite for $80!!!

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