[groundzero55]

Note: this is AFTER updating the program so that is not an issue. I am also running this on XP SP2 with all updates, and there is no spyware or malware, or viruses on my machine. This is the retail version, on a cd, not downloaded.

EMC 7.5 is incredibly unstable on my computer. I constantly am in the middle of, say, making a new audio cd when the program suddenly and inexplicably closes without so much as an error message. This happens shortly after certain areas of the program screen "black out" which is just what it sounds like...big black splotches covering portions of the viewing area. When this happens the program sometimes stops responding, sometimes freezes, ALWAYS closes out the second I touch the "File" menu or try to add another song.

Anybody else have this issue? I'm good with computers but this has me at a loss. I literally cannot use the program as this happens without fail, every time.

[Patty]

I have never had a problem with it, do you have any other packet writing programs on your computer, like in Nero or Sonic? If so you need to either disable there's or diable D2D in Roxio. Maybe someone else will have more ideas.

[lynn98109]

groundzero55, on Apr 7 2006, 03:37 PM, said:

Note: this is AFTER updating the program so that is not an issue. I am also running this on XP SP2 with all updates, and there is no spyware or malware, or viruses on my machine. This is the retail version, on a cd, not downloaded.

EMC 7.5 is incredibly unstable on my computer. I constantly am in the middle of, say, making a new audio cd when the program suddenly and inexplicably closes without so much as an error message. This happens shortly after certain areas of the program screen "black out" which is just what it sounds like...big black splotches covering portions of the viewing area. When this happens the program sometimes stops responding, sometimes freezes, ALWAYS closes out the second I touch the "File" menu or try to add another song.

Anybody else have this issue? I'm good with computers but this has me at a loss. I literally cannot use the program as this happens without fail, every time.

You haven't listed your computer specifications.

The minimum requirements for EMC 7.5 are

· Operating System – Windows 2000/XP Home or Pro (SP1 or later)

· CPU – 500 MHz Intel ® Pentium III or equivalent

· Memory – 128 Megabyte or better

· Display – 800x600 or more

· Hard Drive – 2.5 Gigabytes

· Other - CD or DVD writer

However, in practice, more than that is required - you need additional resources to run your Operating System, and any background programs (altho things like Anti-Virus, Screen-Saver, etc, can be temporarily turned off). Also, for Audio work you need "16-bit Windows compatible sound card and speakers" - this is more than merely on-board Audio.

http://www.cdfreaks.com/article/213/2

I suspect your system is being overloaded, which will cause a crash.

Lynn

[groundzero55]

I have a minimum of services running on my machine however, I've since added some information on my computer to my signature. Sorry, I'm new on this board, but I had to start sometime. None of my other programs ever have problems running, it's just this one.

Is it possible something else I have running is somehow conflicting specifically with my EMC 7.5?

[lynn98109]

groundzero55, on Apr 7 2006, 07:00 PM, said:

I have a minimum of services running on my machine however, I've since added some information on my computer to my signature. Sorry, I'm new on this board, but I had to start sometime. None of my other programs ever have problems running, it's just this one.

Is it possible something else I have running is somehow conflicting specifically with my EMC 7.5?

Do you have any other recording programs, such as iTunes, Nero, etc? (I don't think WinPlayer should cause a conflict.)

Lynn

[groundzero55]

lynn98109, on Apr 7 2006, 07:37 PM, said:

Do you have any other recording programs, such as iTunes, Nero, etc? (I don't think WinPlayer should cause a conflict.)

Lynn

Nothing, technically I suppose Winamp and Realplayer could record some things but these aren't running.
Most of the apps I'm running constantly are very small. Messengers, Spybot Resident, Weatherbug, NAV Autoprotect.
This was happening without any messengers running, btw.

EMC doesn't move slowly or anything, it's fine one second, then suddenly it's 100% unresponsive.

[myguggi]

groundzero55, on Apr 7 2006, 11:29 PM, said:

Nothing, technically I suppose Winamp and Realplayer could record some things but these aren't running.
Most of the apps I'm running constantly are very small. Messengers, Spybot Resident, Weatherbug, NAV Autoprotect.
This was happening without any messengers running, btw.

EMC doesn't move slowly or anything, it's fine one second, then suddenly it's 100% unresponsive.

You onboard video card is not compatible with EMC 7.5 since it cannot run DirectX 9c. I have the same card and was told this by Intel. I installed another video card (one that is fully DirectX 9c compatible) and everything works fine.

[groundzero55]

So I'm simply the victim of owning a three-year old computer?

[REDWAGON]

I'm not sure but the spec's on that controller says that if you have 128 Mb of memory then only 32 Mb can be used for Graphics. So depending on how much memory you have there might be a problem with not having enough memory for your graphis needs. And on top of that not being able to support DirectX 9c as
myguggi suggests, is most likely your problem. Even if you have a 3 year old computer you should be able to install a new graphics card that will suffice and not have to pay that much. It's one heck of a lot better than having dedicated items on your computer.

Frank....

[ml]

I don't think you can get around the video card issue.

However, you might try changing your Windows Performance Settings to Adjust for Best Performance. Also change your Virtual Memory Settings to the minimum of your RAM (512) and the max to 2 times your RAM (1024). That might not solve your problem, but it's a fairly common recommendation for video editing.

Also, at the risk of sounding like a scratched CD, defragment your hard drive.

[sknis]

Don't forget the other hardware aspect. Sudden shutdowns can be caused by memory going bad or a bad hard drive, or a power source going bad. If you feel comfortable with working on computers, turn it off, ground yourself and check to make sure that your memory is seated properly. You may want to pop it out and then back in. There is a free program that you can download to check your memory. I don't remember who has it so you will have to Google for it.

On the hard drive, I had a similar problem with mine. It had bad sectors that Windows didn't recognize so it kept trying to write to that sector. Chkdsk didn't find it but another disc checking program did. I was usually trying to capture so it was in heavy CPU usage that it really showed up.

I'm not sure how to check for a bad power supply. If you have added some new hardware, the old one may not be big enough. They cost about $50 so that is one thing to try if you plan on keeping that old computer.

The splotches sound more like a video card/chip problem rather than one of the above but they are something to consider.

I replaced my 3 year old computer after trying to fix the unknown problem by replacing components when I realized that I would end up spending more money on components than by buying a new computer. That was two of the same brand that had problems after three years - my new on is a different brand.

groundzero55, on Apr 7 2006, 05:37 PM, said:

Note: this is AFTER updating the program so that is not an issue. I am also running this on XP SP2 with all updates, and there is no spyware or malware, or viruses on my machine. This is the retail version, on a cd, not downloaded.

EMC 7.5 is incredibly unstable on my computer. I constantly am in the middle of, say, making a new audio cd when the program suddenly and inexplicably closes without so much as an error message. This happens shortly after certain areas of the program screen "black out" which is just what it sounds like...big black splotches covering portions of the viewing area. When this happens the program sometimes stops responding, sometimes freezes, ALWAYS closes out the second I touch the "File" menu or try to add another song.

Anybody else have this issue? I'm good with computers but this has me at a loss. I literally cannot use the program as this happens without fail, every time.

[azakd]

I'm having similar problems also. I updated to 7.5 and whenever i try to add a song or even multiple songs at once the window just shuts down, but I dont have any "black outs" as groundzero55 reports. Also, when I'm brousing my mp3 list to add to a cd, some of the songs are just blanked out or have these little squares under either title or media type. EMC7 worked perfect before I installed itunes, but I since deleted that program and updated to 7.5 I also recived this error message: "The instruction "ox77d51086" referenced memory at "oxcfe3ee8c".The memory could not be read"If anyone can shine some light on this it would be so greaty appreciated!!!

This post has been edited by azakd: 11 April 2006 - 05:59 PM

[grandpabruce]

azakd, on Apr 11 2006, 08:54 PM, said:

I'm having similar problems also. I updated to 7.5 and whenever i try to add a song or even multiple songs at once the window just shuts down, but I dont have any "black outs" as groundzero55 reports. Also, when I'm brousing my mp3 list to add to a cd, some of the songs are just blanked out or have these little squares under either title or media type. EMC7 worked perfect before I installed itunes, but I since deleted that program and updated to 7.5 I also recived this error message: "The instruction "ox77d51086" referenced memory at "oxcfe3ee8c".The memory could not be read"If anyone can shine some light on this it would be so greaty appreciated!!!

My guess is it is possible that something may still be loaded from iTunes or one of the other programs that is causing the problem.

[groundzero55]

I need a video card anyway so I'll be doing that, I do need a new computer since I'm an update geek, but I'd rather wait until Vista comes out rather than buy a new computer that is based around XP. I remember all those problems people had when they tried to install XP on Win98-based computers. Ouch.

Hopefully the video card thing helps. I have plenty of memory, and I keep my computer defragged. The hard drive is also fairly new since I had it replaced not long ago.

Strange thing that I never figured out. When I first installed 7.5, there was a problem with the registration process...it wouldn't go through and kept giving me an error message, and told me it needed to be updated (which isn't possible without registration) yet it worked fine. I reinstalled it, and the registration worked. But only NOW it crashes when I use it.

Thanks for the help everyone.

[d_deweywright]

groundzero55, on Apr 12 2006, 01:04 AM, said:

I need a video card anyway so I'll be doing that, I do need a new computer since I'm an update geek, but I'd rather wait until Vista comes out rather than buy a new computer that is based around XP. I remember all those problems people had when they tried to install XP on Win98-based computers. Ouch.

Hopefully the video card thing helps. I have plenty of memory, and I keep my computer defragged. The hard drive is also fairly new since I had it replaced not long ago.

Strange thing that I never figured out. When I first installed 7.5, there was a problem with the registration process...it wouldn't go through and kept giving me an error message, and told me it needed to be updated (which isn't possible without registration) yet it worked fine. I reinstalled it, and the registration worked. But only NOW it crashes when I use it.

Thanks for the help everyone.

Might I make one other suggestion? You say this happens when you're working on Audio CDs, so there is nothing particularly video intensive going on. The DirectX 9.c requirement has more to do with playing and rendering of video than it does with just running Music Disc Creator. So, try going into the setting for your Monitor and video card, and try turning the hardware acceleration down a notch or two (or three) and see if that makes any difference.

Let us know if that helps.

This post has been edited by d_deweywright: 12 April 2006 - 07:37 AM

[groundzero55]

d_deweywright, on Apr 12 2006, 08:37 AM, said:

Might I make one other suggestion? You say this happens when you're working on Audio CDs, so there is nothing particularly video intensive going on. The DirectX 9.c requirement has more to do with playing and rendering of video than it does with just running Music Disc Creator. So, try going into the setting for your Monitor and video card, and try turning the hardware acceleration down a notch or two (or three) and see if that makes any difference.

Let us know if that helps.

I tried a few times going to lower and lower settings, still no change in the EMC program, but now I also got Windows error messages - "DrWatson Postmortem Debugger has encountered a problem and will now close" etc.
Needless to say I ended up putting the acceleration back to normal. I'm still at a loss.

[d_deweywright]

groundzero55, on Apr 12 2006, 09:12 PM, said:

I tried a few times going to lower and lower settings, still no change in the EMC program, but now I also got Windows error messages - "DrWatson Postmortem Debugger has encountered a problem and will now close" etc.
Needless to say I ended up putting the acceleration back to normal. I'm still at a loss.

Thanks for trying it and letting us know.

[beparker]

I am now experiencing the same symptoms with v7.5. I would expect somthing that has been added/changed in Windows XP SP2 is effecting v7.5

I was able to make audio CD's before, but now, when I add an MP3 to an Audio CD project, CD Creator Classic just shuts down. No error message. I do see the black squares occasionally before the program shuts down, but not always.

I've got to figure out when the last time I could do this succesfully, but right now, my previously functional software is definitely no longet functional.

Dell D800 laptop, 1.7GHz, 1Gb Ram, Windows XP SP2 with all the latest updates from Microsoft.

Bruce Parker

Edit: I just remembered, I made some audio CD's just BEFORE the most recent Microsoft Windows updates came out, so it may have been something in THERE that is interfering with making an audio CD.

Edit #2 - The first track usually imports OK. The second track produces ramdom black squares in the directory listing from which I am selecting tracks, then Creator Classic just shuts down, no error message. This sometimes happens with the first track, and the system MAY let me get to the third track, but it's ALWAYS shutting down without me being able to complete the process.

This post has been edited by beparker: 11 May 2006 - 06:08 AM

[ml]

beparker, on May 11 2006, 08:38 AM, said:

I am now experiencing the same symptoms with v7.5. I would expect somthing that has been added/changed in Windows XP SP2 is effecting v7.5

I was able to make audio CD's before, but now, when I add an MP3 to an Audio CD project, CD Creator Classic just shuts down. No error message. I do see the black squares occasionally before the program shuts down, but not always.

I've got to figure out when the last time I could do this succesfully, but right now, my previously functional software is definitely no longet functional.

Dell D800 laptop, 1.7GHz, 1Gb Ram, Windows XP SP2 with all the latest updates from Microsoft.

Bruce Parker

Edit: I just remembered, I made some audio CD's just BEFORE the most recent Microsoft Windows updates came out, so it may have been something in THERE that is interfering with making an audio CD.

Edit #2 - The first track usually imports OK. The second track produces ramdom black squares in the directory listing from which I am selecting tracks, then Creator Classic just shuts down, no error message. This sometimes happens with the first track, and the system MAY let me get to the third track, but it's ALWAYS shutting down without me being able to complete the process.

Next time, post a new topic please.

Is it possible that these new music tracks have some type of copy protection on them?

This post has been edited by mlpasley: 11 May 2006 - 08:06 AM

[beparker]

mlpasley, on May 11 2006, 08:06 AM, said:

...

Is it possible that these new music tracks have some type of copy protection on them?

I wouldn't think so. I have made Audio CD's from them before with v7.5 so I didn't expect any problems.

Bruce