[Trouard]

I am running Windows Xp SP3 with an Asus A7V600 Mobo, CPU is an AMDAthlon XP3200+ Barton core, 1 Gb SDRAM by Corsair, 1 ATI 9600XT Graphics Card w/Dell 21" LCD widescreen, 2 HD's (1 SATA & 1 IDE), 1 Asus 52x CDROM (IDE), 1 Plextor PX-755SA DVD(SATA) writer and 1 Plextor PX-708A IDE writer with all drivers and firmware updated running EMC 7 basic including DrgToDsc which is what I use most to move all my data and programs to my dvd+rw's.
Everything was working fine for a good while, then I burned some audio cd's with windows media player 11 and all went fine. Then I ripped some cd's with windows media player 11 with no problems. Then I tried copying some data files on my hard drive to my dvd writer after inserting the dvd+rw media that I have been using with EMC 7 basic program. This dvd+rw media is where I keep all of my saved programs and that's when all my troubles started. Windows running Roxio EMC 7 basic does not recognize my dvd's as dvd's. It shows them as cd's. I have checked just about everything there is to check according to the searches I have done through Google and my dvd writers show up as cd's and I cannot read or write to my dvd's at all. It gives me an error, "please insert disk" and this is while the dvd is in the writer. It also says media not recognized. I put my dvd+rw in either writer and it just shows it blank and i know I have plenty of data on them. I have also tried many other pieces of media that I know works with my plextors and Roxio, but still the same old thing. I can put cd's in my dvd's and write, read, copy, move, etc. to them all day. I use a Linksys Router for my firewall and I also have an antivirus software for spyware, adware, and all those other kind of baddies that try to get through to my email and PC and I have not had any problems on that end that I can find. I ran some rootkit scanners programs and they come up okay. I think something changed when I ran media player 11 to burn some audio cd's, because everything had been running fine for a good while before I did that. If it was happening on just 1 dvd, I could surmise that it might be bad but, since I have two burners doing the same thing I think something else has happened and I need some big time HELP! I have uninstalled Roxio EMC 7 basic and some other things advised by others and still nothing good has come about, so I re-installed them back. Another forum board technician mentioned that I should contact you, the software maker that makes my cdrom and my dvd writers(2) work with windows. He said he thought he had seen another post that there was a patch for the kind of problem I was having. So if one of you out there could give me some help I would be greatly appreciative. Thanks a bunch for listening.

Sincerely,

Ralph

This post has been edited by Trouard: 15 September 2008 - 02:01 AM

[myguggi]

I am running Windows Xp SP3 with an Asus A7V600 Mobo, CPU is an AMDAthlon XP3200+ Barton core, 1 Gb SDRAM by Corsair, 1 ATI 9600XT Graphics Card w/Dell 21" LCD widescreen, 2 HD's (1 SATA & 1 IDE), 1 Asus 52x CDROM (IDE), 1 Plextor PX-755SA DVD(SATA) writer and 1 Plextor PX-708A IDE writer with all drivers and firmware updated running ECDC 7 basic including DrgToDsc which is what I use most to move all my data and programs to my dvd+rw's.
Everything was working fine for a good while, then I burned some audio cd's with windows media player 11 and all went fine. Then I ripped some cd's with windows media player 11 with no problems. Then I tried copying some data files on my hard drive to my dvd writer after inserting the dvd+rw media I have been using with ECDC where I keep all of my saved programs and that's when all my troubles started. Windows running Roxio ECDC 7 basic does not recognized my dvd's as dvd's. It shows them as cd's. I have checked just about everything there is to check according to the searches I have done through Google and my dvd writers show up as cd's and I cannot read or write to my dvd's at all. It gives me an error, "please insert disk" and this is while the dvd is in the writer. It also says media not recognized. I put my dvd+rw in either writer and it just shows it blank and i know I have plenty of data on them. I have also tried many other pieces of media that I know works with my plextors and Roxio, but still the same old thing. I can put cd's in my dvd's and write, read, copy, move, etc. to them all day. I use a Linksys Router for my firewall and I also have an antivirus software for spyware, adware, and all those other kind of baddies that try to get through to my email and PC and I have not had any problems on that end that I can find. I ran some rootkit scanners programs and they come up okay. I think something changed when I ran media player 11 to burn some audio cd's, because everything had been running fine for a good while before I did that. If it was happening on just 1 dvd, I could surmise that it might be bad but, since I have two burners doing the same thing I think something else has happened and I need some big time HELP! I have uninstalled Roxio ECDC 7 basic and some other things advised by others and still nothing good has come about, so I re-installed them back. Another forum board technician mentioned that I should contact you, the software maker that makes my cdrom and my dvd writers(2) work with windows. He said he thought he had seen another post that there was a patch for the kind of problem I was having. So if one of you out there could give me some help I would be greatly appreciative. Thanks a bunch for listening.

Sincerely,

Ralph

This forum is not Roxio support but only users of Roxio/Sonic products just like you.

If you have IE7 and WMP 11 installed on your system, they will crash EMC 7, 7.5. See this link

BTW, Drag-to-Disc is a very unreliable way to archive your data. The latest version of Creator 2009 as well as EMC 10 no longer have this program included. Using Creator Classic as much more reliable and your discs can be read on any computer which is not always the case with D2D. Using RW discs is also not a good idea, much better to use R disc for archiving important data.

This post has been edited by myguggi: 14 September 2008 - 09:24 PM

[Trouard]

This forum is not Roxio support but only users of Roxio/Sonic products just like you.

If you have IE7 and WMP 11 installed on your system, they will crash EMC 7, 7.5. See this link

BTW, Drag-to-Disc is a very unreliable way to archive your data. The latest version of Creator 2009 as well as EMC 10 no longer have this program included. Using Creator Classic as much more reliable and your discs can be read on any computer which is not always the case with D2D. Using RW discs is also not a good idea, much better to use R disc for archiving important data.

Thanks for your reply and I am sorry for posting in the wrong section. I am not using d2d as an archival tool, I do use backup software for my whole system and I backup regularly. I do find it very easy to just drag my programs files and misc. data to my rewritable media and d2d is so easy to use and it works great for my use. I do have EMC version 9, but I much prefer EMC 6 or 7 because of the way I use it. I don't think I can go back to Internet Explorer 6 since I have SP3, but I think I can revert back to windows media player 10 if this would solve the problem, I wouldn't mind. Any suggesttions would be helpful.

[lynn98109]

Have a look at this pinned post -
http://forums.support.roxio.com/index.php?showtopic=12382

Brendon says RW discs don't fade, but the TOC [Table of Contents] area wears out, but it comes to the same end - the disc fails.

If you refuse to use one of the more reliable programs, I'd suggest using a Flash drive instead of Packet-Writing - they are much less failure-prone.

"Experience is a hard teacher, because she gives the test first and the lesson afterward."

This pinned post is in a different subforum -
- to uninstall IE 7 and WinPlayer 11:
http://forums.support.roxio.com/index.php?showtopic=23162

Lynn

This post has been edited by lynn98109: 15 September 2008 - 04:00 AM

[Trouard]

Have a look at this pinned post -
http://forums.support.roxio.com/index.php?showtopic=12382

Brendon says RW discs don't fade, but the TOC [Table of Contents] area wears out, but it comes to the same end - the disc fails.

If you refuse to use one of the more reliable programs, I'd suggest using a Flash drive instead of Packet-Writing - they are much less failure-prone.

"Experience is a hard teacher, because she gives the test first and the lesson afterward."

This pinned post is in a different subforum -
- to uninstall IE 7 and WinPlayer 11:
http://forums.support.roxio.com/index.php?showtopic=23162

Lynn

Thanks for your reply. My question is why had everything software wise been working, then all of a sudden the software doesn't even recognize my optical drives any more? I had been running Windows Media Player 11 and IE Explorer 7 for a pretty good while including SP3. In your opinion could it have been the installing of EMC 6 along with EMC 7, then uninstalling EMC 6? Just wanting to pick your brain a little. I hope you don't mind.

Thanks,
Ralph

[lynn98109]

I think the RW disc probably reached the end of its working life.

Both Packet-Writing and RW media are short-term, useful for transferring things to another computer when the original is safely on the origiating computer and other such things ... and RW media is fine for testing things because if it doesn't work you can erase it and try something else (if it works, save to R media).

Using either is a great way to permanently lose your data. Using them together will will lose the data faster.

Lynn

[Trouard]

I think the RW disc probably reached the end of its working life.

Both Packet-Writing and RW media are short-term, useful for transferring things to another computer when the original is safely on the origiating computer and other such things ... and RW media is fine for testing things because if it doesn't work you can erase it and try something else (if it works, save to R media).

Using either is a great way to permanently lose your data. Using them together will will lose the data faster.

Lynn

I am not worried about losing the data. I have my whole computer backed up. I just want to be able to drag and drop again and I have tried many new rw disk and it still does not acknowledge. I understand what you are saying and I totaly agree with you, but it seems like something else has changed, not my DVD+RW disks.

Ralph

[grandpabruce]

Thanks for your reply. My question is why had everything software wise been working, then all of a sudden the software doesn't even recognize my optical drives any more? I had been running Windows Media Player 11 and IE Explorer 7 for a pretty good while including SP3. In your opinion could it have been the installing of EMC 6 along with EMC 7, then uninstalling EMC 6? Just wanting to pick your brain a little. I hope you don't mind.

Thanks,
Ralph

If you had IE 7 installed, prior to installing SP3, you can't roll it back to IE 6, and the stripped down version of EMC 7 will not work properly.

[lynn98109]

Packet-Writing (Drag2Disc, Nero's InCD, Sonic's DLA, etc) is NOT a reliable way of saving data.

It is LESS reliable when used with RW media instead of R media.

For what you want, get a Flash drive - they're cheap these days.

Lynn

[ml]

I am not worried about losing the data. I have my whole computer backed up. I just want to be able to drag and drop again and I have tried many new rw disk and it still does not acknowledge. I understand what you are saying and I totaly agree with you, but it seems like something else has changed, not my DVD+RW disks.

Ralph

It depends on how you 'drag and drop' whether you're using Drag to Disk.

It's possible that an update by another program 'broke' EMC 7.

Using the pxengine.exe update usually 'finds' the dvd drive again. Download the program, then double click on it to run the program and restart your computer. Then let us know if it works.

[Trouard]

It depends on how you 'drag and drop' whether you're using Drag to Disk.

It's possible that an update by another program 'broke' EMC 7.

Using the pxengine.exe update usually 'finds' the dvd drive again. Download the program, then double click on it to run the program and restart your computer. Then let us know if it works.

Heck, I have already uninstalled Roxio EMC 7 unsure: and Windows XP SP3 and I am continuing with that method. I think the next thing I am supposed to do is rollback Windows Media Player 11 to 10 and then roll back Internet explorer 7 to 6 and then go back and get all my micosoft updates except SP3. I should have just tried the engine first, but all is going well so far. I hope it will all be worth it. I might just install SP3, then Internet explorer 7 with Media Player 10. What do you think? BTW, thanks for your reply, you all have been really helpful. Thanks...

Ralph

This post has been edited by Trouard: 19 September 2008 - 06:32 PM

[ml]

What do you think? BTW, thanks for your reply, you all have been really helpful. Thanks...

Ralph

I think your data would be safer if you used the Creator Classic program in EMC 9 which you already have installed.

EMC 9 will work with IE 7 and Media Player 10.

Creator Classic has proven more reliable as a way to write data to a CD or DVD. If you search these forums, you'll find lots of people who have had trouble retrieving data off disks that they've written using Drag to Disk.

[Trouard]

I think your data would be safer if you used the Creator Classic program in EMC 9 which you already have installed.

EMC 9 will work with IE 7 and Media Player 10.

Creator Classic has proven more reliable as a way to write data to a CD or DVD. If you search these forums, you'll find lots of people who have had trouble retrieving data off disks that they've written using Drag to Disk.

Right now I have Roxio v9 uninstalled, Windows XP SP3 uninstalled, Media Player rolled back to version 10. Do I have to do anything with directx? Also should I uninstall Internet Explore 7, then re-install Windows XP SP3, Then re-install Internet Explore 7? After all this, then in your opinion my DVD writers will show backup? Any more help would be greatly appreciated. Thanks.

Ralph

[gi7omy]

Personally I'd refrain completely from installing IE7 in any shape or form. It's that 'good' that the replacement (IE8) has been in public beta for a month or so now

The browser of choice for most here is Mozilla Firefox (it does everything that IE7 is supposed to do and also has loads of plug-ins to make life even easier)

Also, despite MS classing it as a 'critical' update, they provide a 'blocker' to prevent it being downloaded automatically

http://www.microsoft.com/downloadS/details...;displaylang=en

[Trouard]

Personally I'd refrain completely from installing IE7 in any shape or form. It's that 'good' that the replacement (IE8) has been in public beta for a month or so now

The browser of choice for most here is Mozilla Firefox (it does everything that IE7 is supposed to do and also has loads of plug-ins to make life even easier)

Also, despite MS classing it as a 'critical' update, they provide a 'blocker' to prevent it being downloaded automatically

http://www.microsoft.com/downloadS/details...;displaylang=en

Thanks for your reply and I don't want to seem ugly, but that doesn't answer my questions.

[Larry]

Thanks for your reply and I don't want to seem ugly, but that doesn't answer my questions.

I think the point he was trying to make was that IE 7 has caused many problems when installed in an XP system, and his advice is not to re-install it.

As to your question, yes uninstall IE 7.

You can reinstall XP SP 3 if you want, I don't know of any specific issue with it and EMC 7.x

Do not re-install IE 7 if you want to be able to use EMC 7.x IE 7 will break functionality in EMC 7.x

Doing those things may get your drives recognized again, but if not, run the PX Engine and it should fix that.
**** PX Engine - Latest version
http://kb.roxio.com/content//kb/General%20...mation/000070GN

This post has been edited by Larry: 21 September 2008 - 09:05 AM

[Trouard]

I think the point he was trying to make was that IE 7 has caused many problems when installed in an XP system, and his advice is not to re-install it.

As to your question, yes uninstall IE 7.

You can reinstall XP SP 3 if you want, I don't know of any specific issue with it and EMC 7.x

Do not re-install IE 7 if you want to be able to use EMC 7.x IE 7 will break functionality in EMC 7.x

Doing those things may get your drives recognized again, but if not, run the PX Engine and it should fix that.
**** PX Engine - Latest version
http://kb.roxio.com/content//kb/General Information/000070GN

Thank you very,very much that is exactly what I wanted to know and I am not going to install Internet Explorer 7 back, I already have IE 6 waiting to install. BTW, that url you left went nowhere. I did want to get the latest PXengine. Can you lead me there. Also is it okay if I don't install win xp SP3 back?

Thanks a Bunch,
Ralph

[myguggi]

Thank you very,very much that is exactly what I wanted to know and I am not going to install Internet Explorer 7 back, I already have IE 6 waiting to install. BTW, that url you left went nowhere. I did want to get the latest PXengine. Can you lead me there. Also is it okay if I don't install win xp SP3 back?

Thanks a Bunch,
Ralph

here is the complete link http://kb.roxio.com/content//kb/General%20...mation/000070GN

[gi7omy]

SP3 doesn't cause any problems (I have it here along with EMC 7.5) - it was only IE7 and WMP11 that did the damage

You shouldn't need to re-install IE6 - once IE7 is rolled back, IE6 will still be there.

I would honestly recommend that you download and install Firefox - most people here use that (it has tabs and a lot of nice plug-ins, including a veery good download manager called 'downthemall')

[Larry]

Thank you very,very much that is exactly what I wanted to know and I am not going to install Internet Explorer 7 back, I already have IE 6 waiting to install. BTW, that url you left went nowhere. I did want to get the latest PXengine. Can you lead me there. Also is it okay if I don't install win xp SP3 back?

Thanks a Bunch,
Ralph

Sorry about the link, forgot to check it after putting it in

Thanks Walt for posting the coirrect one