13 replies to this topic

[fred_hoeptner]

Dell Dimension 8400 3.2 GHz
Windows XP
Samsung CD-R/RW SW-252S
Device Manager says that the driver is the best available.    

I set up the project to make a music CD and cached the selections.  When I click on "burn," I get an error message: "The use of the current target medium is not recommended with the current target device [0x20000013]."  The CD blanks are the same brand that I have always used without difficulty: Comp USA CD Recordable Media.  Any ideas on how to solve this problem will be appreciated.

[grandpabruce]

fred_hoeptner, on Jan 7 2006, 11:24 PM, said:

Dell Dimension 8400 3.2 GHz
Windows XP
Samsung CD-R/RW SW-252S
Device Manager says that the driver is the best available.    

I set up the project to make a music CD and cached the selections.  When I click on "burn," I get an error message: "The use of the current target medium is not recommended with the current target device [0x20000013]."  The CD blanks are the same brand that I have always used without difficulty: Comp USA CD Recordable Media.  Any ideas on how to solve this problem will be appreciated.

Go to Dell's site and get the updated firmware for that burner.  It is a problem burner.  The updated firmware will fix that problem.

[Beerman]

fred_hoeptner, on Jan 7 2006, 11:24 PM, said:

Dell Dimension 8400 3.2 GHz
Windows XP
Samsung CD-R/RW SW-252S
Device Manager says that the driver is the best available.    

I set up the project to make a music CD and cached the selections.  When I click on "burn," I get an error message: "The use of the current target medium is not recommended with the current target device [0x20000013]."  The CD blanks are the same brand that I have always used without difficulty: Comp USA CD Recordable Media.  Any ideas on how to solve this problem will be appreciated.

You need to get the '954' firmware from Samsung here and the sfdnwin 3.06.4 file to use it from Dell here.
Don't use the R902 file that comes from the Dell download as it will also give you the same error.
Click on the 3.06.4 file and when asked for the file to use, use the file you got from the Samsung site to flash your firmware.  If you have any questions about what you are doing, ask someone who knows what they're doing to help you.

[grandpabruce]

pcostanza, on Jan 8 2006, 10:29 AM, said:

You need to get the '954' firmware from Samsung here and the sfdnwin 3.06.4 file to use it from Dell here.
Don't use the R902 file that comes from the Dell download as it will also give you the same error.
Click on the 3.06.4 file and when asked for the file to use, use the file you got from the Samsung site to flash your firmware.  If you have any questions about what you are doing, ask someone who knows what they're doing to help you.

Paul, I thought that after you and Steve had gone through these hoops, Dell put up a new firmware update, so you didn't have to go to Samsung's site.  Maybe I am just having another senior moment.  

Edited by grandpabruce, 08 January 2006 - 09:16 AM.

[Beerman]

grandpabruce, on Jan 8 2006, 11:15 AM, said:

Paul, I thought that after you and Steve had gone through these hoops, Dell put up a new firmware update, so you didn't have to go to Samsung's site.  Maybe I am just having another senior moment.  

Bruce, you may be right....I haven't seen it but the OP can go on the Dell forum and ask for info.

[fred_hoeptner]

pcostanza, on Jan 8 2006, 11:34 AM, said:

Bruce, you may be right....I haven't seen it but the OP can go on the Dell forum and ask for info.

Hi:

Thanks to both of you for steering me to the source of the problem, but I have seemingly reached a dead end.  I have gone through the procedure, "How to upgrade firmware," and got the SFDNWIN pop-up window.  However, when trying to open the R954EXP.bin file, I got the error message "this firmware is not compatible with the selected drive."   I then tried the R902DEL.bin file, but as you predicted it doesn't solve the problem and I get the same error message as before.  Any further suggestions?

[Beerman]

fred_hoeptner, on Jan 9 2006, 03:30 PM, said:

Hi:

Thanks to both of you for steering me to the source of the problem, but I have seemingly reached a dead end.  I have gone through the procedure, "How to upgrade firmware," and got the SFDNWIN pop-up window.  However, when trying to open the R954EXP.bin file, I got the error message "this firmware is not compatible with the selected drive."   I then tried the R902DEL.bin file, but as you predicted it doesn't solve the problem and I get the same error message as before.  Any further suggestions?

Hate to make you work harder but give the R953 a try and see if that works.  I'm not on the system with teh Samsung now to tell  you what firmware I have but if I have 954, I know I originally fixed the problem going to 953.
I found an old post exactly 1 year ago today from someone I had given the same info to:  
hspielman wrote:
This suggestion was right on the mark - so thanks for the link to the Samsung download site. Version 953 worked perfectly. There was one other little "gotcha", however - and it may only apply to Dell owners. The firmware update utility supplied by Samsung (sfdnwin.exe) refused to update in my Dell Dimension 8400. I had to go to the Dell downloads area, pick up their special version of the firmware updater (sfdnwin 3.06.4.exe - along with Version 902 of the firmware, which is what ships with the computer), and then use the special Dell utilityto apply the v953. The good news is it all works now.

So, it does work fine in 953 but I still think 954 should as well.

[rich86]

fred_hoeptner, on Jan 9 2006, 01:30 PM, said:

Hi:

Thanks to both of you for steering me to the source of the problem, but I have seemingly reached a dead end.  I have gone through the procedure, "How to upgrade firmware," and got the SFDNWIN pop-up window.  However, when trying to open the R954EXP.bin file, I got the error message "this firmware is not compatible with the selected drive."   I then tried the R902DEL.bin file, but as you predicted it doesn't solve the problem and I get the same error message as before.  Any further suggestions?

I think the key to the good advice you've gotten already is to:
. use the firmware from the Samsung web site,
http://www.samsungod...x=41&image1.y=8
  and
. use the firmware updater program form the Dell web site?

I seem to recall that the Dell firmware does not solve the issue, and the Samsung firmware updater won't run against the Dell oem drive.

[fred_hoeptner]

rich86, on Jan 10 2006, 02:09 PM, said:

I think the key to the good advice you've gotten already is to:
. use the firmware from the Samsung web site,
http://www.samsungod...x=41&image1.y=8
  and
. use the firmware updater program form the Dell web site?

I seem to recall that the Dell firmware does not solve the issue, and the Samsung firmware updater won't run against the Dell oem drive.

I ran "Win Inquiry" (1.03.1) on the Samsung web site.  Obviously the site was written by someone not too proficient in English, but I think that it shows R902 as the appropriate firmware version for my computer.  Further, when I try to download either R954 or R953 into SFDNWIN, I get the error message "This firmware is not compatible with the selected drive."  Only R902 will dowload.  The problem must lie elsewhere.

[Beerman]

fred_hoeptner, on Jan 12 2006, 12:06 AM, said:

I ran "Win Inquiry" (1.03.1) on the Samsung web site.  Obviously the site was written by someone not too proficient in English, but I think that it shows R902 as the appropriate firmware version for my computer.  Further, when I try to download either R954 or R953 into SFDNWIN, I get the error message "This firmware is not compatible with the selected drive."  Only R902 will dowload.  The problem must lie elsewhere.

I think 902 is what your drive came with when you got your system....mine did.  I got that same error message when I used the wrong updater.  You need to use the updater from Dells site and the R953 from Samsung.
Try this version of the updater and see if that works for you.
Here's the R953 as well.

Edited by pcostanza, 12 January 2006 - 06:14 AM.

[fred_hoeptner]

pcostanza, on Jan 12 2006, 05:54 AM, said:

I think 902 is what your drive came with when you got your system....mine did.  I got that same error message when I used the wrong updater.  You need to use the updater from Dells site and the R953 from Samsung.
Try this version of the updater and see if that works for you.
Here's the R953 as well.

I finally got everything to work using R953 from Samsung and Dell's updater.  I can't explain why, because I don't think that I did anything different from the several times before when it didn't work and I got the error message.  Anyway, thanks to all of you.

[skw1993]

pcostanza, on Jan 8 2006, 08:29 AM, said:

You need to get the '954' firmware from Samsung here and the sfdnwin 3.06.4 file to use it from Dell here.
Don't use the R902 file that comes from the Dell download as it will also give you the same error.
Click on the 3.06.4 file and when asked for the file to use, use the file you got from the Samsung site to flash your firmware.  If you have any questions about what you are doing, ask someone who knows what they're doing to help you.

Thank you sooooooooooooooo much for this information. I have a Dell8400 with this exact Samsung burner and was having this exact problem. My problem is totally solved now :-) Thank you a million times over. I would have never known to do this!!!!!!!!!!!!!!!! Susan

[Beerman]

skw1993, on Jan 14 2006, 10:03 AM, said:

Thank you sooooooooooooooo much for this information. I have a Dell8400 with this exact Samsung burner and was having this exact problem. My problem is totally solved now :-) Thank you a million times over. I would have never known to do this!!!!!!!!!!!!!!!! Susan

I'm glad to know you were helped by this info but I it was Rich and someone else who showed me the way  more than a year ago so the props go to them. Thanks for 'thanking' me anyway.

[markj2m]

Thank you sooooooooooooooo much for this information. I have a Dell8400 with this exact Samsung burner and was having this exact problem. My problem is totally solved now :-) Thank you a million times over. I would have never known to do this!!!!!!!!!!!!!!!!

Thanks for having the links to the Dell Update Utility "sfdnwin 3.06.4.exe, as I could not access it from Dell's website. Would not allow me to find it, they must not support in any more?   Any way I haven't  had a problem till tonight 4 years after you all's post. Fantastic that you could help me!!
It worked just as you said, use theDell ultility and downloaded the Samsung R954 firmware.
Thanks again!!   

Edited by markj2m, 31 January 2010 - 09:07 PM.