You need to try the burned DVD on several Players as well as your PC. Everything is probably there as the program does not forget to put things like that in…
One problem can be media. Verbatim is a good solid brand with rarely a complaint.
Some Player (older ones) can be very selective about 'plus' or 'dash' media types. Some like RW media some do not…
I've tried a Toshiba DVD player connected to TV and two players in computers, all with the same result. I've tried the burn process three times now with the same results on this project. Just to test, I created a much smaller production with only a few of the items from my original production and the menus work fine on all three players. Used the same media type as well.
I watched the "encoding" process on the original production and it appears to have gone through the process of encoding the menus fine. But, when I plug it into a DVD player it just starts playing the DVD without going to a menu. When I try to pull up a menu, it goes back to the beginning and starts again. Could this be a hardware problem?