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Emc 7 File Certificate


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#1 Bobby J

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Posted 14 October 2008 - 03:25 AM

I recently purchased a Sony CamCorder. I installed the software and the Sony software said it detected a version of EMC installed and it must be removed. I let the Sony software remove it intending to reinstall it after Sony did it's thing. WRONG...When attempting to reinstall, I get a Severe error that it can not find the certificate file (????). Another message appears after that saying it could not authenticate my software and to make sure I had the right date and time set on my computer. Then the program closes and won't go further. I get the same errors at boot up. Once I clear those errors the machine seems to work okay...Any help appreciated.  Using XP SP2.

Edited by Bobby J, 14 October 2008 - 03:26 AM.


#2 Jim_Hardin

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Posted 14 October 2008 - 04:01 AM

A Clean Install is a sure way to clean up this mess – Here
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#3 Bobby J

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Posted 14 October 2008 - 04:38 AM

QUOTE (Jim_Hardin @ Oct 14 2008, 07:01 AM) <{POST_SNAPBACK}>
A Clean Install is a sure way to clean up this mess – Here



I was so much trying to avoid that tedious job. As you know, it's not simple but what you don't know is I don't trust my self. Even with a restore point I may not get back what I wipe out. System restore is good but as you know it ain't perfect. I've downloaded Revo Uninstall and will try it first.....and thanks a lot for your response to this nightmare.

#4 Jim_Hardin

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Posted 14 October 2008 - 05:38 AM

It is not that hard either…

Print the instructions and follow them closely and you will be fine.

Trust another program to do it for you??? Now that is scary!!!
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#5 Bobby J

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Posted 14 October 2008 - 09:14 AM

QUOTE (Jim_Hardin @ Oct 14 2008, 08:38 AM) <{POST_SNAPBACK}>
It is not that hard either…

Print the instructions and follow them closely and you will be fine.

Trust another program to do it for you??? Now that is scary!!!



Well, I took the easiest and most dangerous way out. I ran the Revo Uninstaller. It cleared up the problem and I was able to install EMC. Everything looks good so far but I feel certain that something will rear it's ugly head in the future. Will kill that one when it shows up.....Thanks....

#6 Jim_Hardin

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Posted 14 October 2008 - 12:15 PM

QUOTE (Bobby J @ Oct 14 2008, 01:14 PM) <{POST_SNAPBACK}>
Well, I took the easiest and most dangerous way out. I ran the Revo Uninstaller. It cleared up the problem and I was able to install EMC. Everything looks good so far but I feel certain that something will rear it's ugly head in the future. Will kill that one when it shows up.....Thanks....

Lets' hope all goes well!
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