[harddrivesfailing]

I was trying to do a 30 DVD backup (yes, 30 DVDs) and it failed on disk 21. As you can imagine, I'm quite unhappy. That's a lot of wasted time and money. The software seemed incapable of accepting a new disk in place of the bad one, and eventually threw me back to the main screen. It seems to be unaware that a backup was attempted and failed. My question, then, is this: Is there a way to make it continue this failed backup? I mean, start from disk 21 and finish up?

[harddrivesfailing]

Nevermind. I am so disgusted with how this software happily wastes media that I have initiated a refund. The software cannot reliably create backups. And just lovely... The webpage that deals with refunds won't work, so I had to call them. They don't even know why I asked for the refund because I couldn't explain over the phone without waking up my family. I just want this stupid thing OFF my failing hard drive and I want to recover at least some of the money that got wasted tonight. Stupid, stupid waste of time and $.

I own a very old copy of Toast and it was much better than this. Too bad it's for my Mac.

[d_deweywright]

Nevermind. I am so disgusted with how this software happily wastes media that I have initiated a refund. The software cannot reliably create backups. And just lovely... The webpage that deals with refunds won't work, so I had to call them. They don't even know why I asked for the refund because I couldn't explain over the phone without waking up my family. I just want this stupid thing OFF my failing hard drive and I want to recover at least some of the money that got wasted tonight. Stupid, stupid waste of time and $.

I own a very old copy of Toast and it was much better than this. Too bad it's for my Mac.

Wow! A 30 DVD image? Yeah, that's a bit too much.

This doesn't help your situation with Back-On-Track probably, but I almost always write my backup images to HD first, and tell the program to split it into DVD sized pieces. Then I can write those files separately, and if one fails, I lose one disc. Plus, I can verify the discs by comparing them to the file on HD. If your drive is failing, then I'd suggest getting another drive and either making an image to that drive, or doing a drive-copy image (clone the disc).

Good luck!