[mrpcrook]

I have just purchased a new PC.

I have loade Creator 9, but when I launch Videowave or My DVD I get the box MPEG-2 activation require, I accept but I get the following error Bad Installation-No Permission.

I have removed and re-installed, no change.

I have disconnected my Internet connection to try and get the Manual Activation, but still no Joy.

Anyone know what I have to do, it has always worked before.

PC is running Vista 32 (Same as old pc which Creator 9 worked fine on)

[gi7omy]

Follow this kb article to the letter (print it out for reference)

Don't forget there are also a couple of hidden files so you may have to alter folder settings to find them

http://kb.roxio.com/content/kb/Creator/000127CR

[mrpcrook]

Thank you for your reply.

I have now done this 2 times, following the instructions to the letter, and I still get, No Permission-Bad installation, with mpeg.

Now I just don't know what to do, on my old PC with Vista all was fine.

Any other suggestions.

Thanks

[gi7omy]

Personally I never had the problem but some of the other gurus did - if I recall, one case took about 4 or 5 attempts. The activation was included on demand of the supplier of the codec (it came from a third party) and it caused nothing but problems.

It's cold comfort I suppose but that particular 'feature' was dropped in 10 and 2009